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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Went in to get an upgrade/customization for my windows. Although it took a bit longer than anticipated, they did a great job at inspecting my car, have recommendations, & was very friendly.
Business response:
Thank you for your positive feedback about your window upgrade! We're glad our team provided thorough inspection, helpful recommendations, and friendly service. We appreciate your patience with the extended timeframe and are pleased you were happy with the final results.
I felt comfortable with the service and the personnel taking care of my car. They explained everything that needed to be done and stayed in contact with me through the entire process!!!
Business response:
Thank you for taking the time to share your positive experience. We are delighted to hear that you felt comfortable throughout your service visit and appreciated the clear communication from our team. Your feedback about our personnel's professionalism and their commitment to keeping you informed during the entire process truly means a lot to us. We strive to provide transparent and attentive service to every customer, and it's wonderful to know that we met your expectations.
Rapid service, courtesy from employees
Business response:
We are thrilled to hear about your positive experience with our rapid service and courteous employees. At Toyota of Richardson, we strive to provide efficient and friendly service to every customer who visits us. Your feedback about our team's courtesy means a great deal to us, and we're delighted that we could exceed your expectations. We hope you're enjoying your vehicle and look forward to serving you again in the future.
Liked agent who managed the work to be done. And checked my maintenance schedule. And was able to get a seasoned mechanic to do the work. Didn't like that there was no shuttle service available as I had to Uber.
Business response:
We are overjoyed to hear about your positive experience with our service team! It's wonderful that our agent took the time to review your maintenance schedule and ensured you had an experienced mechanic working on your vehicle. We truly value customers who appreciate the attention to detail and expertise our team provides. We understand your frustration regarding the shuttle service not being available during your visit. We recognize that transportation can be a concern when bringing your vehicle in for service, and we appre... read more
Excellent oil change and tire rotation service as always! Patrick has taken excellent care of our two vehicles for the last year+. He is fair, honest, up front, and communicative. I highly recommend him!
Business response:
Thank you for your review! We are delighted to hear that you've consistently had excellent experiences with your oil change and tire rotation services. It's wonderful to know that Patrick has been providing you with fair, honest, and communicative service for your two vehicles over the past year. Your recommendation means a great deal to us at Toyota of Richardson, and we truly appreciate you taking the time to share your positive experience. We're proud to have team members who demonstrate the professionalism and care that ... read more
They did a great job and hoping they keeping doing The only that I don't like is they charge 3% if customers pay with Credit Card. Mitchel my advisor is excellent. Thank you.
Business response:
We are excited to hear about your positive experience with us! It's wonderful to know that we did a great job for you and that Mitchel provided excellent service as your advisor. We truly value customers like you who take the time to share their feedback. We understand your concern about the credit card processing fee, and we appreciate you bringing this to our attention. Your feedback helps us continually evaluate our policies to better serve our customers. Thank you for choosing Toyota of Richardson, and we look forward to... read more
Oil changed in and out with hour and half.
Business response:
We are elated to hear about your positive experience with our service! It's wonderful to know that we were able to complete your oil change efficiently within an hour and a half. At Toyota of Richardson, we strive to provide quick and reliable service without compromising quality. Your feedback reinforces our commitment to delivering excellent automotive care while respecting your valuable time. We truly appreciate you choosing us for your vehicle's maintenance needs.
Liked my service and service advisor, Lee Schuster
Business response:
We greatly appreciate your positive feedback about your service experience with us. It's wonderful to hear that you were satisfied with both the quality of service you received and your service advisor's assistance. Your kind words mean a great deal to our team, and we're honored to have earned your trust. We look forward to continuing to provide you with excellent service for all your future automotive needs.
OEM products well trained mechanics Keep it up
Business response:
We are thrilled to hear about your positive experience with our OEM products and well-trained mechanics. Your recognition of our team's expertise and the quality of our genuine parts means a great deal to us. We truly appreciate customers like you who take the time to share their feedback. Your encouragement motivates us to continue maintaining the high standards you experienced during your visit.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,922 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.