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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
servive options explained and car was ready when estimated
Business response:
We are elated to hear about your positive experience with our service team. It's wonderful that our staff took the time to clearly explain your service options and that we met our estimated completion time for your vehicle. Providing transparent communication and reliable service timing are priorities we take seriously. Your satisfaction with both the explanation of services and our punctual delivery means a great deal to us. We appreciate you choosing us for your service needs and look forward to continuing to provide you w... read more
Great customer experience every time
Business response:
Thank you for your wonderful feedback! It's fantastic to hear that you consistently have positive experiences with us. Your loyalty and trust mean everything to our team. We work hard to ensure every visit exceeds expectations, and knowing that we deliver excellent service each time you visit truly makes our day. We look forward to continuing to provide you with outstanding experiences for many years to come.
The service person Beth Anne was awesome
Business response:
We are utterly delighted to hear about your wonderful experience with our service team! It's fantastic to know that Beth Anne provided you with such exceptional care during your visit. We take great pride in having team members who go above and beyond to ensure every customer feels valued and well taken care of. Your kind words truly mean the world to us and to Beth Anne. Thank you for choosing Toyota of Richardson and for taking the time to share your positive experience with us.
I liked my service advisor, Lee Schuster, who did a great job.
Business response:
We are ecstatic to hear about your wonderful experience with our team. It's truly rewarding to know that your service advisor provided exceptional care and made such a positive impression during your visit. We take great pride in having dedicated professionals who go above and beyond to ensure our customers receive outstanding service. Your feedback means so much to us and reinforces our commitment to delivering the quality experience every customer deserves. We appreciate you taking the time to share your experience and loo... read more
They were so quick and efficient.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We're delighted to hear that our team provided you with speedy and streamlined service during your visit. Delivering prompt and effective assistance is something we strive for with every customer interaction, and it's wonderful to know we met those expectations for you. Your feedback means a great deal to us and helps reinforce our commitment to providing exceptional service to all of our customers.
I like the idea that I can schedule my appointments. It was really nothing. I did not like about the service other than the wait time but of course I would like for you to take your time on my vehicle.
Business response:
We are overjoyed to hear about your positive experience with our scheduling system. It's wonderful that you found the appointment booking process convenient and helpful. We truly appreciate your understanding regarding service time - your patience means a lot to us, and we're glad you recognize the importance of taking the proper time to care for your vehicle. Your feedback about both the scheduling convenience and wait times is incredibly valuable as we continue working to provide the best possible service experience. Thank... read more
Lee Schuster is amazing, always takes great care of me and my car and great at keeping me informed about all aspects!
Business response:
We are grateful for your wonderful feedback about the exceptional care you received. It's fantastic to hear that you consistently experience great service and feel well-informed throughout every aspect of your automotive needs. Your trust in our team means everything to us, and we're delighted that wen continue to exceed your expectations. Thank you for choosing us for your vehicle's care.
You can only trust that they did what they said and for sure when you drive it for a few months if you have no problems
Business response:
Thank you for sharing your experience. We appreciate that you recognize the importance of trust in our work and understand that the true measure of quality service shows itself over time. Your confidence in what we accomplished means a great deal to us. We're committed to providing reliable service that you can depend on, and we hope your vehicle continues to perform well for many months ahead.
My Service Representative, Brandon was very professional and helpful. I went ahead and performed a lot more recommended work than I had come in for. .
Business response:
Your positive experience with our service team truly brightens our day! We're delighted that Brandon provided you with such professional and helpful assistance during your visit. It's wonderful to hear that you felt confident moving forward with additional recommended services - this speaks to the trust and expertise our team was able to demonstrate. Your feedback about the quality of service you received means everything to us at Toyota of Richardson. We appreciate you taking the time to share your experience and look forwa... read more
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 21,865 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.