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1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
This was just a zaktek coating
Business response:
We are thrilled to hear that your ZakTek service went smoothly! It is great to know the visit met your expectations, and we appreciate you taking a moment to share your experience. We look forward to helping you keep your vehicle in great shape for years to come.
They made the repairs quickly.
Business response:
We are grateful for taking the time to share your experience! It is great to hear that the repair process was handled quickly. We know your time is valuable, and we are glad our team was able to get you back on the road without delay. We look forward to being here for you whenever you need us!
Great experience every time I go
Business response:
We are happy to hear that every visit has been a great experience for you! Consistency matters to us, and knowing that you feel good each time you come in means a lot. We look forward to seeing you again.
Price and Communication by sales advisor and quality of work by technician.
Business response:
Thank you for your wonderful feedback about your experience with us. It means a lot to hear that the pricing, communication from your sales advisor, and the quality of work from our technician all stood out to you. We work hard to make sure every part of the process feels smooth and worthwhile, and it is great to know that came through during your visit. We hope to see you again!
I brought my vehicle in on a Friday morning and didn't receive it back until Saturday morning. Other than that I didn't have a problem with the service.
Business response:
Thank you for sharing your experience with us. We understand that waiting an extra day to get your vehicle back can be inconvenient, and we appreciate your patience throughout the process. It's good to hear that aside from the turnaround time, your overall service experience was a positive one. We value your feedback and will keep it in mind as we work to make every visit as smooth as possible.
What I don't like is: They wanted to get my money by offering me to do this, do that . It is a new car. You know what I mean. No need to do anything for long awhile. Of course I got to follow the schedule that are on warranty for 2 years...
Business response:
Thank you for sharing your experience and for the four-star rating. We understand your concerns. Your comfort throughout the process matters to us, and this kind of feedback helps us reflect on how we present our service options to customers. We are glad you are staying on track with your warranty maintenance schedule, and we hope your vehicle continues to serve you well.
Excellent. I like to work with Casey Stiger. He's nice and helpful.
Business response:
Thank you for taking the time to share your experience with us! It is great to hear that Casey made your visit a positive one. We are proud to have team members who are dedicated to being helpful and making customers feel comfortable throughout the process. We look forward to seeing you again!
Excellent service department.
Business response:
We are thrilled to hear that your experience with our service department stood out to you. Feedback like this means a lot to our team, and it is great to know we were able to meet your expectations. We look forward to serving you again in the future.
excellent service advisor, Lee Schuster
Business response:
Thank you for your wonderful feedback about your recent visit. It means a lot to hear that Lee provided you with excellent service, and we will be sure to pass along your kind words. We look forward to seeing you again the next time your vehicle needs attention.
Toyota of Richardson has a 4.4 star rating with 23,435 reviews.
Toyota of Richardson is open now. It will close at 9:00 p.m.