This profile has been claimed by the business owner or representative.
Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I had a very good experience, and everyone was great.
Business response:
Thank you for taking the time to share your experience with us! We are so glad to hear that everything went well and that our team made a positive impression on you. It means a great deal to know that you felt well taken care of throughout your visit. We truly appreciate your kind words and look forward to continuing to serve you for many years to come. We hope to see you again soon!
Took car in for state inspection. Oil change and overall inspection. What the technicians said dyiring their inspection recording didn't show up on the recommendation reposr yet other items which seem not needed by other mechanical testing did.
Business response:
We are concerned to hear about your recent experience. We understand your frustration, and we want to make sure your concerns are fully heard. We would like to discuss this further and work toward a resolution. Please reach out to Maria Arenas at a marenas@vtaig.com so that we can review the details of your visit and address your concerns.
Service performed in a timely manner. Service advisor is great to work with.
Business response:
Thanks so much for sharing your experience! It is wonderful to hear that your service was completed in a timely manner and that you enjoyed working with your service advisor. We take great pride in providing efficient, attentive service, and it means a lot to know that came through during your visit. We truly appreciate your trust and look forward to serving you again in the future!
My experience with the service department has been excellent. Each of the 3 service advisors I have had has been good, especially Lee Schuster. Routine service/maintenance has been efficient. When I needed something fixed, they shot straight about the cost and the time it would take. Then they did what they said they'd do, on time.
Business response:
We sincerely value your kind words and the time you took to share your experience with our service department. It is truly rewarding to hear that you have consistently received straightforward, efficient, and reliable service across multiple visits and that Lee stood out as someone who made a positive impression. Transparency around costs and timelines, combined with following through on commitments, is exactly the standard we strive to uphold for every customer. Thank you for trusting us with your vehicle. We look forward t... read more
no comment..........................
Business response:
Thank you for taking the time to leave us a five-star rating! While we would love to hear more about your experience, we are truly grateful for your positive feedback. We hope to see you again soon!
I've been taking my Toyotas to Toyota of Richardson for many years. I have developed a strong relationship with my service advisor, and we discuss every aspect of maintenance and repair for my cars. He knows I am a customer for life, so there's no upsale push, which is nice.
Business response:
Thank you for taking the time to share such a wonderful reflection of your experience with us! It is truly meaningful to hear that you have trusted us with your Toyotas over the years and that you have built such a genuine, lasting relationship through that time. Long-term relationships like yours are at the heart of what we strive for honest conversations, personalized care, and service that puts your needs first. We look forward to continuing to be your trusted service destination for many more years to come. Your loyalty ... read more
Excellent services ce and clear coat chemical treating.
Business response:
Thank you for your wonderful feedback about your recent service experience. We're delighted to hear that you were pleased with both our service quality and the clear coat chemical treatment. Your positive review means a great deal to our team, and we truly appreciate you taking the time to share your experience. We're committed to maintaining the high standards of service that made your visit a success, and we look forward to continuing to serve youfor years to come.
easy per usual. team is always kind. not a fan of your BDC.
Business response:
We are utterly delighted to hear that your experience with us was easy and that you find our team consistently kind. Your recognition of our staff's friendly approach means so much to us, and we truly value customers like you who take the time to share positive feedback about their visits. We understand your concerns regarding the BDC and appreciate you bringing this to our attention. Your honest feedback helps us identify areas where we can continue to improve our service delivery across all departments.
Courteous service, mid-week discount
Business response:
Thank you for sharing your positive experience with us! We are delighted to hear that you found our service courteous and that you were able to take advantage of our mid-week discount. Your satisfaction is incredibly important to us, and it's wonderful to know that we met your expectations. We truly appreciate you taking the time to share your feedback. Your kind words motivate our team to continue providing the high-quality, professional service that our customers deserve. Thank you for choosing us for your automotive needs... read more
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,922 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.