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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Good service and low pressure sales. Very good communication.
Business response:
We are thrilled to hear about your positive experience with our team! Your feedback about our quality service approach and clear communication means so much to us. It's wonderful to know that you felt comfortable throughout the process without any unnecessary pressure. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to serve you at Toyota of Richardson in the future.
Good excellent customer service.
Business response:
Thank you for taking the time to share your experience with our team. We truly appreciate your recognition of our customer service efforts. Knowing that you found our service excellent means a great deal to us and reinforces our commitment to providing outstanding support to every customer. Your positive feedback motivates our team to continue delivering the quality experience that Toyota of Richardson customers deserve.
Not pushy and do not make you feel like you have to get all these extra things done.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It means so much to know that our staff created a comfortable environment where you felt no pressure to purchase additional services. We believe in letting our customers make informed decisions at their own pace, and your feedback confirms we are succeeding in that approach. Thank you for choosing Toyota of Richardson and for taking the time to share your experience with others.
i loved how friendly the staff was and kept me informed on my service.
Business response:
We are happy to hear about your wonderful experience with our team. Your kind words about our staff's welcoming approach and clear communication throughout your service visit truly mean a lot to us. We understand how important it is to feel valued and well-informed during your time with us, and we're thrilled that we exceeded your expectations. Your positive feedback motivates our entire team to continue providing exceptional care for every customer who walks through our doors.
Patrick was helpful and explained everything about my repairs needed.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It sounds like you received thorough guidance regarding the repair work your vehicle required. Having team members who take the time to walk through necessary repairs and ensure you understand the process is something we value greatly. Your feedback about receiving clear explanations helps us know we're meeting our commitment to transparent and helpful service. Thank you for choosing Toyota of Richardson and for sharing your experience.
It was a 2-day repair so it was a big help that a shuttle drive was able to get me home and take me to pick up the car. The service advisor kept me updated. Free car was nice bonus
Business response:
We are thrilled to hear about your positive experience with our service. Your feedback about our shuttle service helping you get home and back for pickup shows how much these convenience options mean to our customers. It's wonderful to know that your service advisor kept you well-informed throughout the process. Thank you for choosing Toyota of Richardson for your automotive needs.
Advisor was great. Took over an hour for an oil change.
Business response:
We are grateful for your positive feedback about your service advisor. It's wonderful to hear that they provided you with excellent care during your visit. We understand that waiting over an hour for an oil change was longer than expected, and we truly appreciate your patience. Your experience matters to us, and we're pleased that despite the extended wait time, our team was able to deliver the quality service you deserved. Thank you for choosing Toyota of Richardson and for taking the time to share your thoughts with us.
Stephen, my service agent, was knowledgeable, professional, and efficient. My car is working great after the repairs. The shuttle drivers were courteous and efficient, and I appreciated the rides.
Business response:
We are delighted to hear about your wonderful experience with our service team. It sounds like Stephen provided exactly the kind of knowledgeable and professional care that every vehicle owner deserves. We're thrilled that your car is running perfectly after the service work was completed. Your positive feedback about our shuttle service team means so much to us as well - providing convenient and courteous transportation is an important part of ensuring your visit goes smoothly. We truly value customers like you who take the... read more
Service was thorough and efficient. Lee Schuster and the Richardson Toyota service team always take good care of my vehicle.
Business response:
We are grateful for your wonderful feedback about your service experience. It's fantastic to hear that you found our work both thorough and efficient. We truly appreciate your confidence in Lee Schuster and our entire service team. Your recognition of how well we care for your vehicle means a great deal to us. We look forward to continuing to provide you with the excellent service you deserve.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 21,865 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.