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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
A well run organization from start to finish. Just wish they had a car wash
Business response:
We deeply appreciate your feedback about our team's excellent organization throughout your entire experience. It's wonderful to hear that you found our operations well-managed from beginning to end. Your suggestion about adding a car wash service is valuable input that we truly appreciate. Thank you for taking the time to share your positive experience.
Perfect! Efficient. Polite. Very reasonable price.
Business response:
We are honored to receive such wonderful feedback about your experience with us. Your comments about our efficiency and reasonable pricing truly mean a lot to our team. We strive to provide courteous service while maintaining fair pricing for all our customers. It brings us great satisfaction to know that we met your expectations and delivered the quality service you deserved. Your positive experience reflects our commitment to treating every customer with respect and professionalism. We appreciate you taking the time to sha... read more
Lee Schuster is one of the biggest reasons I keep coming back to Richardson Toyota. He takes very good care of my truck and car. I will continue to come back, because of him.
Business response:
We are pleased to hear about your wonderful experience with our service team. It's heartwarming to know that the exceptional care you receive for both your vehicles keeps you returning to us. Having a trusted service professional who consistently takes excellent care of your truck and car makes all the difference in building lasting relationships with our customers. Your loyalty means everything to us, and we're committed to continuing to provide the outstanding service you've come to expect.
They had a recall on my Venza that I was not aware, and it added several hours but the advisor was spot on how much time it would take.
Business response:
We are glad to hear about your positive experience with the recall service on your Venza. It's wonderful that our service advisor provided you with an accurate time estimate. We appreciate you taking the time to share your feedback about how well our team communicated the service timeline. Thank you for choosing Toyota of Richardson for your vehicle's recall needs.
Great job , I very happy with this service and great deal
Business response:
We are privileged to hear about your positive experience with our team. Your satisfaction with both the service quality and the value you received means everything to us at Toyota of Richardson. We work hard to ensure every customer feels they have received excellent care and a fair deal. Thank you for taking the time to share your experience with us.
Good service and communication
Business response:
We are glad to hear that you experienced excellent service and clear communication with our team. Your satisfaction means everything to us at Toyota of Richardson. We appreciate you taking the time to share your positive feedback and look forward to continuing to serve you with the same level of care in the future.
I was quite concerned about the waiting time on my appointment day. Although I had booked the appointment in advance, I later realized that a large number of customers had visited that day. Please make arrangements to ensure that customers with appointments do not have to wait so long. Additionally, please print and attach the multi-point inspection details and recommendations along with the invoice. This way, customers will be informed of any immediate recommendations and can take appropriate action. Thank you!
Business response:
We sincerely value your feedback and appreciate you taking the time to share your experience with us. We understand your concern regarding the extended wait time despite having a scheduled appointment, and we recognize how frustrating it can be when service takes longer than expected, especially on busy days with high customer volume. Your suggestion about including detailed multi-point inspection information with service recommendations directly on the invoice is valuable input that can help us better serve our customers. W... read more
Prompt service and and completion!
Business response:
We are thrilled to hear that you experienced quick service and timely completion during your service visit. Your satisfaction with our efficient approach means everything to us at Toyota of Richardson. We understand how valuable your time is, and we're pleased that our team was able to meet your expectations for both speed and quality. Thank you for choosing us and for sharing your positive experience.
Waited 2 Hrs IS A bit too long !!
Business response:
We are disappointed to hear about the lengthy wait time during your recent visit. We understand that waiting for an extended period can be frustrating and impacts your valuable time. Your experience is important to us, and we appreciate you taking the time to share your feedback as it helps us identify areas where we can improve our efficiency and better serve our customers. To discuss your experience further, please contact Maria Arenas at a marenas@vtaig.com.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 21,865 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.