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1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Best car buying experience ever because of Terry Torbett. He delivered what he promised and was delightful and knowledgeable
Business response:
We are thrilled to hear that Terry made such a lasting impression on your car buying journey! It is wonderful to know that he followed through on his commitments and brought both warmth and expertise to the entire process. We will be sure to pass along your kind words to him. Thank you for choosing Toyota of Richardson, and we hope to see you again for all your future automotive needs.
Car was taken in for Zactech maintenance, oil change and emissions testing. I was in there a couple hours.
Business response:
Thank you for sharing your experience with us! We are glad your visit went smoothly. We understand your time is valuable, and we appreciate your patience during your visit. We look forward to seeing you again for your future service needs!
In and out gave me a full diagnostic with my car and loved the service
Business response:
We are grateful to hear that your visit went so smoothly! A thorough diagnostic paired with efficient service is exactly the kind of experience we aim to provide every customer. We appreciate you taking the time to share your feedback and look forward to seeing you again.
I appreciated all the answers to my questions about the paint service on my car.
Business response:
We are delighted to hear that your experience with our paint service team left you feeling informed and well taken care of. Having clear, thorough answers to your questions is something we believe every customer deserves, and we are glad that came through during your visit. Thank you for taking the time to share your feedback and for trusting our team with your vehicle.
Great service and staff!!!!!
Business response:
Thank you for your wonderful feedback! It means a great deal to us to know that our service and staff made such a positive impression during your visit. We take pride in providing a welcoming and professional experience for every customer, and it is so rewarding to hear when that effort comes through. We look forward to serving you again!
It was fast, very good. Thanks
Business response:
We are delighted to hear that your experience was fast and met your expectations. Efficiency matters, and it's great to know our team delivered on that for you. We truly appreciate you taking the time to share your feedback and hope to see you again soon.
Oliver explained every concerns
Business response:
Thank you immensely for taking the time to share your experience with us. It is wonderful to hear that Oliver took the time to thoroughly walk you through every concern you had regarding your vehicle. That kind of attentive, clear communication is exactly what we strive to provide, and we are glad it made a meaningful difference during your visit. We truly appreciate your trust and look forward to serving you again in the future.
No complaints, I do wish my 40k mile service would have been logged on my carfax report, but oh well.
Business response:
Thanks so much for taking the time to leave such a positive rating it truly means a great deal to our team. We're glad your experience was a smooth one overall. Regarding the 40k mile service not appearing on your Carfax report, that is a valid point worth noting, and we appreciate you bringing it to our attention. Carfax reporting can sometimes depend on specific submission processes, and your feedback helps us remain mindful of details that matter to our customers.
I wouldve liked to know on tire rotation, which tires were moved where.
Business response:
Thank you for sharing your experience with us and for taking the time to leave a review. That is genuinely helpful feedback, and we understand how knowing the exact tire rotation pattern can be valuable for tracking wear and staying informed about your vehicle's maintenance. We will take this into consideration as we look for ways to make our service communication more transparent and thorough for our customers. We appreciate your trust in us.
Toyota of Richardson has a 4.4 star rating with 23,435 reviews.
Toyota of Richardson is open now. It will close at 9:00 p.m.