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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service was completed earlier than determined and my car is riding fine.
Business response:
Thank you for the great feedback! We're thrilled your service was completed early and your car is running smoothly. Your positive experience means a lot to our team at Toyota of Richardson, and we look forward to serving you again.
I enjoyed working with my service advisor, Lee. He assessed and agreed about the maintenance work needed. He gave a good estimate of how long it would take, and he stepped in to make sure there was no limit on the coupon I received in the mail and presented when I checked in.
Business response:
Thank you for the positive feedback about Lee and our service team. We're glad he thoroughly assessed your maintenance needs, provided a clear timeline, and ensured you received the full benefit of your mail coupon. We appreciate you choosing Toyota of Richardson and look forward to serving you again.
I came in with a difficult problem and they helped me get to the right solution. In my case it ended up being a trade in, but usually its a repair and they do an excellent job.
Business response:
Thank you for sharing your experience! We're glad our team could help you find the right solution, whether through a trade-in or repair. Your confidence in our problem-solving and quality work is truly appreciated.
Service advisor was top notch!!
Business response:
We are pleased to hear about your outstanding experience with our service team. Having a knowledgeable and skilled service advisor can truly make all the difference in ensuring your vehicle receives the exceptional care it deserves. Your positive feedback about the quality of service you received means a great deal to our entire team. We're committed to maintaining these high standards and appreciate you taking the time to share your experience with others.
Great service. Advisor was great. Listened abd addressed concerns in professional manner.
Business response:
We are pleased to hear about your positive experience with our service team. Your feedback regarding how well your advisor listened and handled your concerns in such a professional way means a great deal to us. We understand how important it is to feel heard and to have your automotive needs addressed with care and expertise. Thank you for taking the time to share your experience.
Great service. Will use again for maintenance
Business response:
We genuinely appreciate your positive feedback about the excellent service you experienced. It means so much to hear that you were satisfied with the care and attention you received. Your confidence in returning for future maintenance needs shows the trust we work hard to earn every day. We look forward to continuing to provide you with the quality service you deserve.
The battery of my car was bad, I went to Toyota of Richardson for a new battery. The service representative Alex communicated with me very well and got car fixed. I enjoyed to work with Alex.
Business response:
We are utterly delighted to hear about your positive experience with your battery replacement service. It's wonderful to know that our service team provided excellent communication throughout the process and got your vehicle back in perfect working condition. Your feedback about the quality service you received truly means a lot to us. We're thrilled that you had such a great experience working with our team, and we appreciate you taking the time to share your thoughts with us.
Great interactions with the team
Business response:
Thank you for your review! We're delighted to hear about the wonderful experience you had working with our team. Your positive feedback about the interactions means so much to us and reflects our commitment to providing exceptional service to every customer. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you in the future.
I wanted to let you know that Dalton demonstrated great professionalism and politeness. It was a very positive experience.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about the exceptional professionalism and courteous service you received truly mean the world to us at Toyota of Richardson. It brings us great joy to know that your visit was such a positive one. We are committed to providing outstanding service to every customer, and feedback like yours reinforces that we are meeting that goal. Thank you for taking the time to share your experience with us.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 21,865 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.