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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.422,922 reviews
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Novie S.'s profile image
Novie S. 
2 months ago

He was awesome, patient, professional and very polite and cared 

Business response:

We are glad to hear about your positive experience with our team member. It's wonderful to know that you found him to be patient, professional, and polite throughout your visit. Your feedback about the caring and attentive service you received means a great deal to us. We strive to provide exceptional customer service, and it's gratifying to see that reflected in your experience. Thank you for taking the time to share your thoughts with us. 

2019 TOYOTA RAV4 XLE PREMIUM Owner's profile image
2019 TOYOTA RAV4 XLE PREMIUM Owner 
2 months ago

I feel Toyota of Richardson has the best service team in the DFW area. I have used several other Toyota service centers in the area and they cannot compare with the quality of service I have received at Toyota of Richardson. My service advisor Beth Ann is outstanding and on of the reason I choose this service department. 

Business response:

We are delighted to hear about your exceptional experience with our service team. Your recognition of the quality and dedication we strive to provide means everything to us, and we're honored that you consider us the best service center in the DFW area. Beth Ann and our entire service team work hard every day to deliver outstanding care for our customers and their vehicles. Knowing that their efforts have made such a positive impact on your experience validates our commitment to excellence. Thank you for choosing us and for ... read more

2024 TOYOTA SEQUOIA SR5/LTD/PLATINUM/ Owner's profile image
2024 TOYOTA SEQUOIA SR5/LTD/PLATINUM/ Owner 
2 months ago

Always updated on service needed. Repairs are done quickly. 

Business response:

Thank you for sharing your positive feedback about your service experience with us. We're delighted to hear that our communication regarding service needs and our efficient repair turnaround times have met your expectations as a 2024 Toyota Sequoia owner. 

2014 FORD F150 SUPERCREW Owner's profile image
2014 FORD F150 SUPERCREW Owner 
2 months ago

It's always great. Tech's are friendly and nice . 

Business response:

Thank you for the positive feedback! We're delighted that our technicians continue to provide you with friendly, quality service. We appreciate your trust and look forward to serving you again. 

2025 TOYOTA 4RUNNER SR5/LIMITED/TRD S Owner's profile image
2025 TOYOTA 4RUNNER SR5/LIMITED/TRD S Owner 
2 months ago

Pierson did a great job followed up nicely with phone calls and texts to keep me up to date 

Business response:

Thank you for sharing your wonderful experience! We're thrilled that Pierson provided exceptional service and kept you well-informed with timely updates. Your feedback means the world to us, and we look forward to serving you again! 

2024 TOYOTA RAV4 LTD Owner's profile image
2024 TOYOTA RAV4 LTD Owner 
2 months ago

Always good.service. recommend anytime. Reliable. Polite. Clean. Thorough. 

Business response:

Thank you for your positive feedback about our reliable service, polite staff, and clean facilities! We appreciate your recommendation and trust in Toyota of Richardson. We look forward to continuing to provide you with exceptional service. 

2026 TOYOTA TUNDRA CREWMAX PLATINUM/C Owner's profile image
2026 TOYOTA TUNDRA CREWMAX PLATINUM/C Owner 
2 months ago

Fast, easy, and efficient! They addressed a transmission concern, honored Toyota's warranty, reflashed my transmission, and got me back on the road in under an hour even on Memorial Weekend! Thanks to Beth Anne, she's a valuable asset to your company! 

Business response:

Thank you for the positive feedback! We're delighted we could quickly resolve your transmission concern in under an hour, even on Memorial Weekend. We appreciate you recognizing our team's exceptional service and for choosing Toyota of Richardson! 

2020 TOYOTA HIGHLANDER HYBRID PLATINU Owner's profile image
2020 TOYOTA HIGHLANDER HYBRID PLATINU Owner 
2 months ago

Accommodated me for a late service appointment. Minimum wage friendly service, reasonable price. I will go back. I appreciate my service rep Cody for taking good care of me in my car. 

Business response:

Thank you for your positive feedback! We're glad we could accommodate your late appointment and that you found our service friendly and reasonably priced. We appreciate your recognition of Cody's excellent care. We look forward to serving you again at Toyota of Richardson! 

2006 TOYOTA SEQUOIA LIMITED Owner's profile image
2006 TOYOTA SEQUOIA LIMITED Owner 
2 months ago

They really do try to help as much as they can. 

Business response:

Thank you for taking the time to share your positive experience with Toyota of Richardson. We're pleased to hear that our team's efforts to help you were evident and appreciated. Your feedback means a great deal to us and confirms we're delivering the caring service we strive for. 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 22,922 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is open now. It will close at 9:00 p.m.