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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great customer service! Mike, the service advisor, was extremely helpful and very knowledgeable. He explained everything clearly and made the whole process smooth and stress-free. Really appreciate his professionalism and support.
Business response:
Your positive feedback truly means a lot to our team. We're delighted to hear that your service experience was smooth and stress-free. It's wonderful to know that your service advisor provided such exceptional assistance and took the time to clearly explain everything throughout the process. We take great pride in delivering knowledgeable support and maintaining the highest standards of professionalism. Your recognition of these efforts encourages us to continue providing the quality service that our customers deserve. Thank... read more
Personal attention through the process. service took longer than expected
Business response:
We are honored to hear that you appreciated the individual care and attention you received throughout your experience with us. We understand that the service duration extended beyond your expectations, and we genuinely value your patience during the process. Your feedback helps us continue improving while maintaining the personalized service that matters most. Thank you for choosing Toyota of Richardson and for sharing your experience with us.
Knowledgeable service techs, friendly atmosphere, professionalism.
Business response:
Thank you for your review! We are delighted to hear about your positive experience with our skilled service team. Your recognition of our team's expertise and the welcoming environment we strive to create means so much to us at Toyota of Richardson. We take great pride in maintaining the highest standards of professional service for every customer who walks through our doors. Your feedback reinforces our commitment to providing exceptional automotive care with the knowledge and courtesy you deserve.
Didn't apply manger special discount, but all is good. Have always taken quality care every time vehicle is taken in for servicing.
Business response:
We sincerely value your continued trust in bringing your vehicle to Toyota of Richardson for service needs. Your recognition of the quality care we consistently provide means so much to our team. We understand there was a missed opportunity with a manager special discount during your recent visit, and we appreciate your understanding about that situation. Your loyalty and your positive experience with our service department demonstrates the commitment we strive for with every customer interaction.
Service was great. Lee Schuster, my Service Advisor always does excellent service.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Lee Schuster provided you with excellent service. Your positive experience means a lot to us, and we look forward to continuing to serve you in the future.
Very professional and courteous staff. Car was ready when they said it would be ready.
Thorough job of.finding any issues.
Average service at best it was just away to look for addons
The service was friendly, fast!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 21,865 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.