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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
We like our service advisor and how he was available for questions and with updates.
Business response:
We are delighted to hear about your positive experience with your service advisor at Toyota of Richardson. Having someone readily available to answer your questions and provide timely updates makes all the difference in creating a smooth service experience. We truly value customers like you who take the time to recognize the dedicated support our team provides. Your feedback means a great deal to us and helps us continue delivering the quality service you deserve.
Great service quick exit. Clean everything
Business response:
Thank you for your review and for taking the time to share your experience with your service. We are thrilled to hear that our team provided you with quality service in a timely manner. Your feedback about our staff being welcoming means a great deal to us at Toyota of Richardson. We appreciate your trust in our service department and look forward to continuing to provide you with excellent care for your vehicle.
The service was completed in a reasonable amount of time
Business response:
We deeply cherish your feedback about the timely service completion. It's wonderful to hear that we were able to meet your expectations regarding the duration of your service visit. At Toyota of Richardson, we understand how valuable your time is and work hard to provide efficient service without compromising quality. Your experience with your 2026 Toyota Camry is important to us, and we're pleased that our team was able to deliver the prompt service you needed.
Good service. Work done fairly quickly. Nice staff
Business response:
We are thrilled to hear about your positive experience with our team! It's wonderful to know that our customer service made a strong impression and that we were able to provide you with valuable insights about your vehicle. We truly appreciate customers like you who take the time to share their feedback, and we're grateful that we could help you better understand your car. Your satisfaction means everything to us at Toyota of Richardson, and we look forward to continuing to serve you in the future.
Good customer service !! Give me a good ideal about my car !!!
Business response:
Thank you for recognizing our excellent customer service! We're thrilled that our shuttle service made your visit more convenient. We appreciate you choosing Toyota of Richardson and sharing your experience.
My technician was very nice and helpful
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. Your kind words about your technician being helpful and providing excellent care truly mean the world to us at Toyota of Richardson. It's feedback like yours that motivates our team to continue delivering the quality service that Toyota owners deserve. We're thrilled that you felt well taken care of during your visit and appreciate you taking the time to share your positive experience.
Lee Schuster has been my Service Advisor for over 15 years and is the only reason I have chosen to purchase either new or used Toyota's from the Richardson dealership. My latest purchase is a 2025 4 Runner TRD Sport Premium. Lee explained everything being done to my vehicles and always makes sure I'm taken care of in the timeframe I have available. I have access to closer dealerships to where I work or live but due to my trust in Lee in have been loyal to Toyota Richardson.
Business response:
Thank you for your wonderful loyalty over fifteen years and congratulations on your new 2025 4Runner TRD Sport Premium! We're honored that you choose Toyota of Richardson over closer dealerships because of the exceptional service you receive. Your trust and dedication to our dealership means the world to us, and we're grateful to have earned your loyalty through consistent, reliable service.
They did a good job and I was satisfied, my inspection was done and all service seemed to be done., oil change and tire rotation. They also did the paint coverage. Looks Great
Business response:
We are thrilled to hear about your positive experience with your recent service visit. It's wonderful to know that you were satisfied with the comprehensive care your vehicle received, including the inspection, oil change, and tire rotation. We're particularly pleased that the paint coverage work met your expectations and that everything looks great. Your satisfaction with the quality of our work means a great deal to our team at Toyota of Richardson. We appreciate you taking the time to share your experience and look forwar... read more
I felt like the car was well taken care of. I spent more money than intended, but the additional service items were explained in terms of need based on vehicle age and maintaining the vehicle.
Business response:
Thank you for your positive feedback! We're glad you felt confident in the care your vehicle received. We understand spending more than planned can be concerning, but we're pleased our team explained the importance of additional services based on your vehicle's age and maintenance needs. We appreciate your trust and look forward to helping maintain your vehicle for years to come.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,227 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open on Monday at 7:00 a.m.