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1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
It was really busy at that moment but they finished my vehicle earlier than expected time.
Business response:
Thank you for your wonderful feedback! We know how it feels to drop off your vehicle during a busy time and wonder about the wait, so we are glad our team was able to get you back on the road ahead of schedule. We appreciate you taking the time to share your experience and hope to see you again for your next service visit.
Excellent service, workers are very professionals
Business response:
We are happy to hear that your experience with our team stood out! Professionalism is something we take seriously, and it's great to know that came through during your visit. We appreciate you taking the time to share your feedback and look forward to serving you again.
Great service managers and always keep me updated on what needs to be done to car
Business response:
Thank you for sharing your experience with us. It is great to hear that our service managers have been keeping you informed and up to date throughout the process. We look forward to continuing to provide you with the same level of care on your next visit.
Ever since I got my FJ Cruiser, Toyota of Richardson has been the only place I trust to work on and service my vehicle. I wouldn't take it anywhere else!"
Business response:
We are delighted to hear that your FJ Cruiser has been in good hands with us all these years! Building that kind of trust with our customers means a lot to us, and we are glad to know you feel confident bringing your vehicle here. We look forward to continuing to take care of you and your FJ Cruiser for many more years to come.
I went in for my 195K maintenance. It was discovered that the rear struts were leaking. They were replaced along with the rest of the service. The car was returned in great condition. Smooth drive, tight steering, drives straight and cold AC. It's like new again. Thanks again Lee S for your hard work dedication.
Business response:
We are excited to hear that your 195K service visit went so well! It's great to know that the team was able to identify and address the rear struts during your visit, and that you're back on the road with a smooth, like-new feel. Lee clearly put in the work to make sure everything was taken care of, and we are glad that effort came through in your experience. Thank you for trusting our team with your service, and we look forward to seeing you again down the road.
Fair price, good service and excelkent communication
Business response:
We are honored to hear that your experience with us hit the mark across the board. Fair pricing, quality service, and clear communication are things we work hard to deliver every day, so it means a lot to know that came through during your visit. We look forward to serving you again.
Everything was good and the service was done on time
Business response:
Thank you for your wonderful feedback about your recent visit. It is great to hear that everything went smoothly and that your service was completed on time. We look forward to seeing you again for your next visit.
Outstanding service! Organized & efficient! Comfortable waiting room & area.Toyota of Richardson is quite accessible. They are people oriented & have a genuine interest in customers.
Business response:
We are happy to hear that your visit went so well! It means a lot to know that our team made you feel welcome and that the overall experience felt organized and comfortable. We work hard to make sure every customer feels taken care of, and feedback like yours reminds us why that matters. We look forward to seeing you again!
Brad Clark's Toyota of Richardson is one great run outfit! The service department is number one in the metroplex as most Toyota customers from other dealerships actually bring their cars to Toyota of Richardson due to the no nonsense repairs! With Mr. Clark at the top , all the stones roll down hill in lock step with Brad Clark's work ethics. From service advisors, to mechanics, cashiers and parts, this is the only choice when it comes to service, period. Thank you Brad Clark for your usual fine efforts!
Business response:
We are overjoyed to read this kind and thoughtful review! It means a great deal to hear that our team, from the service advisors and mechanics to the parts and cashier staff, has made such a strong impression on you. We take real pride in providing straightforward, reliable service, and it is wonderful to know that comes through in every visit. Thank you for trusting our team with your service, and for taking the time to share your experience with others.
Toyota of Richardson has a 4.4 star rating with 23,435 reviews.
Toyota of Richardson is open now. It will close at 9:00 p.m.