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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Good work. All is well. It took several days before they started it after I dropped it off. They were very busy.
Business response:
We are absolutely thrilled to hear that your vehicle was taken care of to your satisfaction. We understand that the wait before work began may have been unexpected, and we genuinely appreciate your patience during a busy period. It means a great deal that you took the time to share your experience, and we look forward to being here for you whenever you need us next.
Kept me informed of what they were doing and timing of next service visit..
Business response:
We appreciate feedback like yours, as it reflects the kind of experience we strive to provide every customer. Staying informed throughout the service process makes a real difference, and we are glad our team kept communication clear and timely for you. We look forward to seeing you at your next visit!
Lee the service manager outstanding. Get me well informed about the time and what needs to be done.
Business response:
Thank you immensely for taking the time to share this wonderful feedback! It is genuinely great to hear that Lee provided you with clear, timely communication throughout your service visit. Keeping customers well informed is something we truly value, and it sounds like that commitment came through in your experience. We look forward to welcoming you back the next time your vehicle needs attention.
Fabulous my vehicle drives like a dream everything is perfect and the personnel are tops
Business response:
We sincerely value you taking the time to share such wonderful feedback about your experience. Hearing that your vehicle drives like a dream and that our team made a positive impression means a great deal to us. We take pride in delivering an experience that feels both seamless and genuine, and it is truly rewarding to know that came through for you. Thank you for being part of the Toyota of Richardson family, and we look forward to serving you for many years to come.
Love prices reduce for service
Business response:
Thank you for your wonderful feedback! We are glad to hear that our service pricing has been a positive part of your experience with us. Knowing that our customers feel they are receiving great value means a great deal to our team. We look forward to continuing to serve you for many miles to come.
None for now. The service was good.
Business response:
Thank you for taking the time to share your experience with us. We are glad to hear that your visit went well, and we truly appreciate you choosing Toyota of Richardson. We look forward to serving you again whenever you need us.
Great customer service really nice
Business response:
We are grateful to hear that your experience with us was such a positive one. Providing friendly, attentive service is something we genuinely care about, and it means a great deal to know that came through during your visit. We hope to see you again soon!
Cost to reset computer for dead battery. No voluntary procedure explanation.
Business response:
We appreciate you taking the time to share your experience. We understand how important it is to feel informed throughout the service process, and we regret that your experience did not meet your expectations. Transparency is something we hold to a high standard, and your feedback helps us reflect on where we can do better. Please reach out to Maria Arenas at a marenas@vtaig.com so we can discuss this further.
Casey Stiger and the customer service team at Toyota of Richardson were trustworthy, friendly, accommodating, respectful, professional, and knowledgeable. That's a winning combination to keep this customer coming back each time for service.
Business response:
We are honored to read such a thoughtful and detailed review about your experience with our team. It means a great deal to know that Casey and the rest of our customer service staff made such a positive impression through their professionalism, knowledge, and genuine care. At Toyota of Richardson, those qualities are something we work hard to bring to every visit, and it is truly rewarding to hear that they came through for you. We look forward to welcoming you back each time your vehicle needs attention.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 23,435 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.