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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.423,435 reviews
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2023 TOYOTA TUNDRA CREWMAX SR/CREWMAX Owner's profile image
2023 TOYOTA TUNDRA CREWMAX SR/CREWMAX Owner 
3 months ago

It's great service and on time 

Business response:

We are delighted to hear that your service experience was both great and completed on time! Thank you for taking the time to share your feedback it truly means a lot to our team. 

2022 TESLA MODEL Y Shopper's profile image
2022 TESLA MODEL Y Shopper 
3 months ago

Toyota of Richardson is the best franchise Toyota Dealership to buy a car either, new or a Preowned vehicle. They have one of the largest selection of used cars in the Metroplex area in DFW. The sales team are very friendly and professional. From the top of the management to the sales team they make you feel like you're the boss and try their best to make you feel comfortable. I found my car and traded mine without any issues and I am a satisfied customer now. Please check Toyota of Richardson inventory before you go shoppin... read more

Business response:

We are grateful for your wonderful feedback and for taking the time to share your experience with us! It truly means a great deal to know that you felt welcomed, respected, and well taken care of throughout the entire process from finding the right vehicle to completing your trade-in without any hassle. That is exactly the kind of experience we strive to provide every customer who walks through our doors. 

2021 TOYOTA RAV4 XLE PREMIUM/XSE Owner's profile image
2021 TOYOTA RAV4 XLE PREMIUM/XSE Owner 
3 months ago

Everything was great! I appreciate the care that goes into maintaining the health of my vehicle. 

Business response:

We are ecstatic to hear that your experience was such a positive one! Knowing that your vehicle is in good hands means everything to us, and it is wonderful to hear that the care and attention put into maintaining it made a real difference for you. Thank you for taking the time to share your kind words we look forward to continuing to provide you with the same great service for years to come! 

2014 TOYOTA RAV4 XLE Owner's profile image
2014 TOYOTA RAV4 XLE Owner 
3 months ago

Great service. Benito always takes care of us. 

Business response:

Thank you for taking the time to share your experience with us! It is truly wonderful to hear that you consistently receive great service, and it means so much to know that you feel well taken care of each time you visit. We are grateful for your continued trust and loyalty, and we look forward to seeing you again on your next visit! 

2002 TOYOTA HIGHLANDER LIMITED Owner's profile image
2002 TOYOTA HIGHLANDER LIMITED Owner 
3 months ago

I had a very good experience, and everyone was great. 

Business response:

Thank you for taking the time to share your experience with us! We are so glad to hear that everything went well and that our team made a positive impression on you. It means a great deal to know that you felt well taken care of throughout your visit. We truly appreciate your kind words and look forward to continuing to serve you for many years to come. We hope to see you again soon! 

2018 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner's profile image
2018 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner 
3 months ago

Took car in for state inspection. Oil change and overall inspection. What the technicians said dyiring their inspection recording didn't show up on the recommendation reposr yet other items which seem not needed by other mechanical testing did. 

Business response:

We are concerned to hear about your recent experience. We understand your frustration, and we want to make sure your concerns are fully heard. We would like to discuss this further and work toward a resolution. Please reach out to Maria Arenas at a marenas@vtaig.com so that we can review the details of your visit and address your concerns. 

2018 TOYOTA RAV4 ADVENTURE/XLE Owner's profile image
2018 TOYOTA RAV4 ADVENTURE/XLE Owner 
4 months ago

Service performed in a timely manner. Service advisor is great to work with. 

Business response:

Thanks so much for sharing your experience! It is wonderful to hear that your service was completed in a timely manner and that you enjoyed working with your service advisor. We take great pride in providing efficient, attentive service, and it means a lot to know that came through during your visit. We truly appreciate your trust and look forward to serving you again in the future! 

2022 TOYOTA 4RUNNER LTD Owner's profile image
2022 TOYOTA 4RUNNER LTD Owner 
4 months ago

My experience with the service department has been excellent. Each of the 3 service advisors I have had has been good, especially Lee Schuster. Routine service/maintenance has been efficient. When I needed something fixed, they shot straight about the cost and the time it would take. Then they did what they said they'd do, on time. 

Business response:

We sincerely value your kind words and the time you took to share your experience with our service department. It is truly rewarding to hear that you have consistently received straightforward, efficient, and reliable service across multiple visits and that Lee stood out as someone who made a positive impression. Transparency around costs and timelines, combined with following through on commitments, is exactly the standard we strive to uphold for every customer. Thank you for trusting us with your vehicle. We look forward t... read more

Eric S.'s profile image
Eric S. 
4 months ago

no comment.......................... 

Business response:

Thank you for taking the time to leave us a five-star rating! While we would love to hear more about your experience, we are truly grateful for your positive feedback. We hope to see you again soon! 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 23,435 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is open now. It will close at 9:00 p.m.