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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.423,435 reviews
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2023 TOYOTA CAMRY LE Owner's profile image
2023 TOYOTA CAMRY LE Owner 
3 months ago

Excellent service, great customer service. 

Business response:

We are overjoyed to hear about your excellent experience with us! Knowing that our team delivered great customer service means a great deal, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to serve you for years to come! 

2014 SCION TC Owner's profile image
2014 SCION TC Owner 
3 months ago

it was for a recall for the TRD brakes but it turned out my car didn't have the TRD breaker. So all they did was the check up, top off the fluids, checked the tire pressure etc. 

Business response:

We are happy to hear that our team was able to take care of you during your visit, even if the recall did not apply to your vehicle. It is great to know that our staff made the most of your appointment by completing a thorough inspection, topping off your fluids, and checking your tire pressure. We appreciate you taking the time to share your experience, and we look forward to serving you again! 

2026 TOYOTA COROLLA CROSS LE Owner's profile image
2026 TOYOTA COROLLA CROSS LE Owner 
3 months ago

Great the time it took was way below what was expected. 

Business response:

We are absolutely thrilled to hear that your service experience exceeded your expectations! Knowing that your time was respected and that the process went smoothly means a great deal to us. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again in the future! 

Jane M.'s profile image
Jane M. 
3 months ago

Professional and got the job done per time quoted. 

Business response:

We are excited to hear that your experience with us was both professional and timely! Knowing that we met your expectations and delivered on our promise means a great deal to us. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future! 

2025 TOYOTA SIENNA XLE/AUTONO-MASS Owner's profile image
2025 TOYOTA SIENNA XLE/AUTONO-MASS Owner 
3 months ago

The estimated time for the serviced I needed done was 2 to 3 hours. The service was completed in half that time. This was greatly appreciated. 

Business response:

Thank you for taking the time to share your experience with us! It is wonderful to hear that your service was completed well ahead of the estimated time. We know how valuable your time is, and our team always strives to work efficiently without compromising the quality of care your vehicle receives. We look forward to serving you again! 

2017 TOYOTA RAV4 XLE Owner's profile image
2017 TOYOTA RAV4 XLE Owner 
3 months ago

Good as always great customer service 

Business response:

Thanks so much for taking the time to share your experience! It means a great deal to know that our team continues to deliver the quality service you deserve, and we truly appreciate your continued trust in us. We look forward to seeing you again and hope to keep exceeding your expectations every time you visit! 

2018 TOYOTA PRIUS Owner's profile image
2018 TOYOTA PRIUS Owner 
3 months ago

Lee Schuster always takes great care to ensure my cars are properly serviced. Friendly, cheerful, and helpful. 

Business response:

We are utterly delighted to hear about your wonderful experience with Lee! It is truly gratifying to know that you consistently receive attentive, friendly, and thorough service. We are proud to have team members who are dedicated to making every visit a positive one, and your kind words mean a great deal to us. Thank you for taking the time to share your feedback, and we look forward to continuing to provide you with the quality care you deserve! 

2016 TOYOTA COROLLA L/LE/S SERIES Owner's profile image
2016 TOYOTA COROLLA L/LE/S SERIES Owner 
3 months ago

Very detailed report On time Easy appointment 

Business response:

We are honored to hear that your experience with us was a positive one! Receiving a detailed report, being seen on time, and having an easy appointment process are all things we genuinely strive to provide for every customer. Thank you for taking the time to share your feedback, and we look forward to serving you again. 

2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner's profile image
2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner 
3 months ago

The service was good, but I found the price to be quite expensive. It was difficult for me to afford the cost 

Business response:

We appreciate you sharing your feedback regarding your recent service experience. We are pleased to hear that you were satisfied with the service provided, and we understand the importance of delivering value alongside quality workmanship. Customer input regarding service costs is important to us as we continually evaluate the overall experience we provide. Please reach out to Maria Arenas at a marenas@vtaig.com so we may discuss your concerns further and assist in any way we can. 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 23,435 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is open now. It will close at 9:00 p.m.