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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.421,865 reviews
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2022 TOYOTA CAMRY SE/SE NIGHT SHADE Owner's profile image
2022 TOYOTA CAMRY SE/SE NIGHT SHADE Owner 
a month ago

Quick service. Did my 70k and a trans service. Patrick took great care of us. 

Business response:

Thank you for sharing your experience with us! We're delighted to hear that you received quick service for your 70,000-mile maintenance and transmission service. It's wonderful to know that Patrick provided you with excellent care throughout your visit. Your feedback about our efficient service means a great deal to us at Toyota of Richardson. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you. 

2011 TOYOTA CAMRY LE/XLE/SE Owner's profile image
2011 TOYOTA CAMRY LE/XLE/SE Owner 
a month ago

Excellent! Vladislav is the best advisor! 

Business response:

We are elated to hear about your outstanding experience with our team! Your kind words about Vladislav's service truly make our day. It's wonderful to know that you received the exceptional guidance you deserved during your visit. We're proud to have team members who go above and beyond to provide the best possible service to our valued customers. Your feedback means everything to us and motivates us to continue delivering the high-quality experience you've come to expect. 

Jeff M.'s profile image
Jeff M. 
a month ago

Always on time as promissed. I like the value at this location. I appreciate them not trying to upsell like most other locations. 

Business response:

Thank you for taking the time to share your experience. We deeply value hearing that you consistently receive timely service as promised. Your recognition of the excellent value we provide means so much to our team. We take great pride in offering straightforward, honest service without unnecessary pressure, and it's wonderful to know this approach resonates with you. Your trust in our commitment to reliable, customer-focused service is truly appreciated. 

2014 TOYOTA PRIUS Owner's profile image
2014 TOYOTA PRIUS Owner 
a month ago

My experience with the Toyota of Richardson Service Department was Excellent! I came in for an oil change and brake inspection, and everything was handled smoothly and without any hassle. The entire visit felt effortless, and I appreciated how quickly the team completed the work while still taking great care of my car. What truly made the experience stand out was my service advisor, Benito. He is always incredibly welcoming and attentive from the moment I arrive. He kept me updated throughout the appointment, explained every... read more

Business response:

We are pleased to hear about your outstanding experience with our service department. Your positive feedback about the smooth and hassle-free process for your oil change and brake inspection truly means so much to us. It's wonderful to know that our team was able to complete your service quickly while maintaining the careful attention your vehicle deserves. We're especially grateful for your kind words about Benito's welcoming approach and attentive service. His commitment to keeping you informed throughout your visit and en... read more

2017 TOYOTA RAV4 HV LIMITED Owner's profile image
2017 TOYOTA RAV4 HV LIMITED Owner 
a month ago

Great service as usual. Service advisor Lee is great. Always on point. 

Business response:

We are ecstatic to hear about your wonderful experience with our team. Your feedback about consistently receiving excellent service means the world to us. It's fantastic to know that your service advisor consistently delivers the quality care you deserve and keeps everything running smoothly for you. We truly value customers like you who take the time to recognize outstanding service. Your trust continues to motivate our team to maintain these high standards every day. 

2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner's profile image
2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner 
a month ago

Friendly staff. Tech guy showed me the issue that was found. 

Business response:

Thank you for your wonderful feedback about your experience with our team. We're delighted to hear that our staff made such a positive impression with their welcoming approach. It's especially meaningful to know that our technician took the time to clearly explain and demonstrate the issue that was discovered during your visit. At Toyota of Richardson, we believe in transparency and making sure our customers fully understand their vehicle's needs. Your satisfaction with both our service and communication truly makes our day. 

Robert Z.'s profile image
Robert Z. 
a month ago

Great service thank you.see you 

Business response:

We are overjoyed to hear about your positive experience with our team. Your appreciation for the excellent service you received truly means a lot to us at Toyota of Richardson. We look forward to continuing to provide you with outstanding service in the future and seeing you again soon. 

2021 TOYOTA HIGHLANDER L/LE Owner's profile image
2021 TOYOTA HIGHLANDER L/LE Owner 
a month ago

Very efficient, professional and personable. The prices are reasonable also 

Business response:

We are absolutely thrilled to hear about your positive experience with our team. Your kind words about our efficiency and professional approach mean so much to us. We work hard to maintain fair pricing while delivering personable service, and it's wonderful to know we succeeded in meeting your expectations. Thank you for choosing Toyota of Richardson and for taking the time to share your thoughtful feedback. 

2024 TOYOTA GRAND HIGHLANDER XLE/LIMI Owner's profile image
2024 TOYOTA GRAND HIGHLANDER XLE/LIMI Owner 
a month ago

Patrick was amazing! Service was super fast even with how busy they were. 

Business response:

Thank you for sharing your experience! We're delighted to hear that Patrick provided exceptional service and that we delivered efficient assistance despite being busy. Your positive feedback means a lot to our team. We appreciate you choosing us and look forward to serving you again. 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 21,865 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is closed now. It will open tomorrow at 7:00 a.m.