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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
My Service Advisor with the Technicians provided excellent service on my vehicle. I took it for oil and filter change plus the annual inspection and when checking my vehicle they found a problem concerning a safety issue with my care and my service advisor explained the findings and were able to repair the problem. An excellent experience knowing Toyota watches out for their customers safety.
Business response:
We are elated to hear about your positive experience with our service team! It's wonderful to know that our service advisor and technicians took such good care of your vehicle during your oil change, filter replacement, and annual inspection. We're especially pleased that they identified and addressed the safety concerns with your car - this attention to detail and commitment to your wellbeing is exactly what we strive for. Your recognition of how we prioritize customer safety means everything to us. Thank you for trusting u... read more
This service department is courteous, efficient, and professional. You can trust them.
Business response:
Thank you for sharing your positive experience with our service team. It means so much to hear that you found our staff to be courteous and efficient while maintaining the professional standards we strive for every day. Building that sense of trust with our customers is exactly what we aim to achieve, and your feedback confirms we're on the right track. We truly appreciate you taking the time to recognize the quality of service you received.
They're very organized, clean, good amenities while waiting, however they're always trying to sale me on something to the point where I'm not sure wether to trust their word or not.
Business response:
Thank you for your honesty about your experience. We truly appreciate that you recognized our organized approach, clean facilities, and comfortable amenities in our waiting area. Your feedback is valuable to us. We understand how important it is for our customers to feel confident in the guidance they receive. We want you to always feel comfortable and informed about any services we discuss, knowing that our recommendations come from a place of genuine care for your vehicle's well-being. Please contact Maria Arenas at a mare... read more
Very happy with the service at Toyota of Richardson. Lee Shuster is always a pleasure to work with and goes the extra mile to assure the service is performed correctly.
Business response:
We are thrilled to hear about your wonderful experience with our service team. It's fantastic to know that you're completely satisfied with the care your vehicle received and that our commitment to going above and beyond made such a positive impression. Your kind words about the exceptional service and attention to detail truly mean the world to us. We're grateful for your trust and look forward to continuing to provide you with outstanding service.
The mechanics are friendly and efficient.
Business response:
Thank you immensely for sharing your positive experience with our service team. We truly appreciate your recognition of our mechanics' friendly approach and efficient work. It means so much to know that our team's commitment to providing quality service while maintaining a welcoming atmosphere made a difference during your visit. Your feedback reinforces our dedication to combining technical expertise with genuine care for every customer who trusts us with their vehicle.
Lee Schuster is the best Service Advisor!!
Business response:
We are pleased to hear about your wonderful experience with our service team. Having an outstanding service advisor who truly understands customer needs makes all the difference in ensuring your vehicle receives the best possible care. Your recognition of exceptional service means a great deal to our team, and we are thrilled that you received the level of support you deserved. Thank you for taking the time to share your positive feedback about your service experience.
Toyota of Richardson took care of a punctured tire with the same care they do everything else! I have never had a bad experience there, particularly with Patrick Kelley.
Business response:
We greatly appreciate your kind words about our tire service and your ongoing trust in Toyota of Richardson. It's wonderful to hear that we handled your punctured tire with the same level of care you've come to expect from us. Your consistent positive experiences mean everything to our team, and we're grateful for customers like you who recognize our commitment to quality service. Thank you for taking the time to share your feedback about your experience with us.
Great job with my service. I recommend toyota of Richardson,
Business response:
We are excited to hear about your positive service experience with us. Your recommendation of Toyota of Richardson means so much to our team. We're thrilled that we could provide you with the quality service you deserve for your vehicle. Thank you for taking the time to share your experience and for choosing us for your automotive needs.
I was in for the 6 mos protective coating on the inside and outside. Went pretty quick considering how busy it was but day.
Business response:
Thank you for sharing your experience with our protective coating service. We understand how valuable your time is, and we're pleased that the application process moved along efficiently despite our busy schedule that day. It's wonderful to hear that you chose our six-month protective coating for both the interior and exterior of your vehicle. We truly appreciate you taking the time to share your feedback with us.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,210 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.