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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great service and staff!!!!!
Business response:
Thank you for your wonderful feedback! It means a great deal to us to know that our service and staff made such a positive impression during your visit. We take pride in providing a welcoming and professional experience for every customer, and it is so rewarding to hear when that effort comes through. We look forward to serving you again!
It was fast, very good. Thanks
Business response:
We are delighted to hear that your experience was fast and met your expectations. Efficiency matters, and it's great to know our team delivered on that for you. We truly appreciate you taking the time to share your feedback and hope to see you again soon.
Oliver explained every concerns
Business response:
Thank you immensely for taking the time to share your experience with us. It is wonderful to hear that Oliver took the time to thoroughly walk you through every concern you had regarding your vehicle. That kind of attentive, clear communication is exactly what we strive to provide, and we are glad it made a meaningful difference during your visit. We truly appreciate your trust and look forward to serving you again in the future.
No complaints, I do wish my 40k mile service would have been logged on my carfax report, but oh well.
Business response:
Thanks so much for taking the time to leave such a positive rating it truly means a great deal to our team. We're glad your experience was a smooth one overall. Regarding the 40k mile service not appearing on your Carfax report, that is a valid point worth noting, and we appreciate you bringing it to our attention. Carfax reporting can sometimes depend on specific submission processes, and your feedback helps us remain mindful of details that matter to our customers.
I wouldve liked to know on tire rotation, which tires were moved where.
Business response:
Thank you for sharing your experience with us and for taking the time to leave a review. That is genuinely helpful feedback, and we understand how knowing the exact tire rotation pattern can be valuable for tracking wear and staying informed about your vehicle's maintenance. We will take this into consideration as we look for ways to make our service communication more transparent and thorough for our customers. We appreciate your trust in us.
Good work. All is well. It took several days before they started it after I dropped it off. They were very busy.
Business response:
We are absolutely thrilled to hear that your vehicle was taken care of to your satisfaction. We understand that the wait before work began may have been unexpected, and we genuinely appreciate your patience during a busy period. It means a great deal that you took the time to share your experience, and we look forward to being here for you whenever you need us next.
Kept me informed of what they were doing and timing of next service visit..
Business response:
We appreciate feedback like yours, as it reflects the kind of experience we strive to provide every customer. Staying informed throughout the service process makes a real difference, and we are glad our team kept communication clear and timely for you. We look forward to seeing you at your next visit!
Lee the service manager outstanding. Get me well informed about the time and what needs to be done.
Business response:
Thank you immensely for taking the time to share this wonderful feedback! It is genuinely great to hear that Lee provided you with clear, timely communication throughout your service visit. Keeping customers well informed is something we truly value, and it sounds like that commitment came through in your experience. We look forward to welcoming you back the next time your vehicle needs attention.
Fabulous my vehicle drives like a dream everything is perfect and the personnel are tops
Business response:
We sincerely value you taking the time to share such wonderful feedback about your experience. Hearing that your vehicle drives like a dream and that our team made a positive impression means a great deal to us. We take pride in delivering an experience that feels both seamless and genuine, and it is truly rewarding to know that came through for you. Thank you for being part of the Toyota of Richardson family, and we look forward to serving you for many years to come.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,922 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.