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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.423,435 reviews
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2021 TOYOTA AVALON LIMITED Owner's profile image
2021 TOYOTA AVALON LIMITED Owner 
2 weeks ago

Casey is an excellent service advisor. 

Business response:

We are glad to hear that Casey made such a positive impression during your visit. It is always rewarding to know that our service team is delivering the kind of experience our customers deserve. We will be sure to pass along your kind words to Casey. Thank you for taking the time to share your feedback! 

2024 TOYOTA SEQUOIA SR5/LTD/PLATINUM/ Owner's profile image
2024 TOYOTA SEQUOIA SR5/LTD/PLATINUM/ Owner 
2 weeks ago

They always provide top-notch, on-time service. 

Business response:

Thank you for your review! It is great to hear that our team has consistently delivered service that is both high quality and on time. We look forward to continuing to meet that standard for you with every visit. 

2014 TOYOTA 4RUNNER SR5/LIMITED Owner's profile image
2014 TOYOTA 4RUNNER SR5/LIMITED Owner 
3 weeks ago

Outstanding service job well done 

Business response:

Your positive experience means a lot to us, and we are glad to hear the service met your expectations. Knowing that our team delivered outstanding work on your vehicle is exactly what we aim for every day. We appreciate you taking the time to share your feedback and look forward to serving you again. 

2023 LEXUS GX 460 Shopper's profile image
2023 LEXUS GX 460 Shopper 
3 weeks ago

Good experience overall, but I learned very late in the process that car only had one fob. Toyota should have split the cost of getting a 2nd fob 

Business response:

We are delighted to hear that your overall experience was a good one. We understand your frustration regarding the single key fob, as discovering that kind of detail late in the process can be unexpected. Your feedback is something we take seriously, and we will share it with our team as we always look for ways to improve the car-buying experience for our customers. We appreciate you taking the time to share your thoughts with us. 

Hailegebriel A.'s profile image
Hailegebriel A. 
3 weeks ago

They are very friendly, supportive and time efficient. 

Business response:

Thank you for your wonderful feedback! It means a lot to hear that our team made your experience feel smooth and welcoming. We work hard to be respectful of our customers' time while providing the kind of support that makes the process easy. We hope to see you again! 

2021 TOYOTA HIGHLANDER LIMITED/PLATIN Owner's profile image
2021 TOYOTA HIGHLANDER LIMITED/PLATIN Owner 
3 weeks ago

Service was done promptly. Service person was polite and did not push for extra service. 

Business response:

Thanks for sharing your experience! It's great to hear that your service was handled quickly and that our team made the visit straightforward without any unnecessary pressure. That's exactly the kind of experience we aim to provide every time. We look forward to seeing you again! 

2022 TOYOTA HIGHLANDER HYBRID XLE/HYB Owner's profile image
2022 TOYOTA HIGHLANDER HYBRID XLE/HYB Owner 
3 weeks ago

It wasn't as cold as it was the )adt time I was there. 

Business response:

Thank you immensely for taking the time to share your experience with us. We're glad your visit was more comfortable this time around, and we hope each visit continues to meet your expectations. We look forward to seeing you again. 

2017 TOYOTA HIGHLANDER HYBRID LIMITED Owner's profile image
2017 TOYOTA HIGHLANDER HYBRID LIMITED Owner 
3 weeks ago

Terrific service! Quick and informative work on auto. 

Business response:

Thank you for your review! We are glad to hear that your service visit was quick and informative. We appreciate you taking the time to share your experience, and we look forward to helping you again in the future. 

2017 TOYOTA AVALON XLE/PLU/PRE/TOR/LT Owner's profile image
2017 TOYOTA AVALON XLE/PLU/PRE/TOR/LT Owner 
3 weeks ago

Honest and Efficient. Stop the surcharges on credit cards. 

Business response:

Thank you for sharing your experience with us. It means a lot to hear that our team came through with honest, efficient service. We also appreciate you raising the concern about credit card charges. Feedback like yours helps us continue looking at ways to improve the overall experience for our customers. 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 23,435 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is open now. It will close at 9:00 p.m.