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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I brought my new Toyota to the service dept for the first time. I was impressed. Driving up was a bit confusing as it was not clearly marked exactly where I needed to go. However, Alex greeted me, checked my reservation and explained everything that they were going to do. He then showed me to the waiting room with the amenities along the way. He quoted me a time to get everything complete, fortunately, it was done early. Alex showed me showed me some new things I did not know about my car.
Business response:
We are overjoyed to hear about your wonderful first service experience with your new Toyota! It's fantastic that Alex provided such excellent care by greeting you warmly, reviewing your reservation details, and walking you through everything we planned to accomplish. We're thrilled he took the time to show you the amenities and share helpful features about your vehicle that you hadn't discovered yet. Completing your service ahead of the estimated time is always our goal. We truly value your feedback about the service drive-u... read more
Prompt, attentive, communicative!
Business response:
We are thrilled to hear about your wonderful experience with our team! Your feedback about our prompt service, attentiveness, and clear communication truly means the world to us. We work hard to ensure every customer feels valued and well-informed throughout their visit, and knowing we achieved that with you brings us great satisfaction. Thank you for taking the time to share your positive experience - it motivates our entire team to continue delivering exceptional service to every customer who walks through our doors.
Good attention by you all workers and they are so kind too
Business response:
Your positive experience means so much to our team. We're genuinely pleased to hear about the wonderful service you received from our staff members. Having team members who provide excellent care while maintaining such a welcoming approach is something we take great pride in. Your kind words about their attentiveness and friendly nature truly brightens our day and motivates us to continue delivering the quality service our customers deserve. We're grateful for customers like you who take the time to share their experiences.
Truthful, skilled and courteous people.
Business response:
We sincerely value your feedback about our team's honesty and expertise. It means so much to know that you experienced genuine care and professionalism during your visit to Toyota of Richardson. Your recognition of our staff's knowledge and respectful approach reflects exactly what we strive to provide every customer. We're grateful you took the time to share your positive experience with others.
Reasonable price and quick repairs.
Business response:
We are glad to hear that you found our pricing fair and appreciated the efficient service for your Camry. Your satisfaction with the value and speed of our repair work means everything to us. We understand how important it is to get you back on the road quickly without compromising quality. Thank you for choosing Toyota of Richardson and for taking the time to share your positive experience with us.
I didn't like having to wait so long but the service done was off sight so I do understand. My truck looked great afterwards.
Business response:
We are delighted to hear that your truck looked fantastic after the service! We completely understand that waiting can be challenging, especially when the work requires being done off-site to ensure the best possible results. Your patience during the process is truly appreciated, and we're thrilled that you were pleased with how your truck turned out. Thank you for choosing Toyota of Richardson and for taking the time to share your experience with us.
Professional and helpful service
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about receiving professional and helpful service truly means the world to us. We work hard to ensure every customer feels valued and well-cared-for during their visit. Thank you for taking the time to share your thoughts about Toyota of Richardson - it helps us continue providing the quality service our customers deserve.
Work was done on time. Priced correctly. Only recommend what we needed.
Business response:
We are delighted to hear about your positive experience with our service team. Your feedback about receiving timely work completion and fair pricing means so much to us. We take pride in providing honest recommendations that focus on what our customers truly need, and it's wonderful to know that approach made a difference for you. Thank you for choosing Toyota of Richardson and for taking the time to share your experience.
It was awesome. I would give it 10 stars.!
Business response:
We are absolutely thrilled to hear about your incredible experience! Your enthusiasm truly means the world to us at Toyota of Richardson. Knowing that we exceeded your expectations to such a degree fills our team with pride and motivation. We understand how important finding the right vehicle is, and we're delighted that your time with us was nothing short of exceptional. Your wonderful feedback reinforces our commitment to providing outstanding service to every customer who walks through our doors. We're grateful for custom... read more
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,227 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open on Monday at 7:00 a.m.