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1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service was very good, efficient & excellent follow up with service advisor.
Business response:
Thank you for your review! We're delighted to hear that you experienced quality service during your visit. Your feedback about the efficiency of our team and the outstanding follow-up communication from your service advisor means so much to us. It's wonderful to know that we could provide you with the level of care that we strive to deliver to every customer. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
I liked the overall check-in process. I came in on a special for the oil change. It was found that I needed a new tires which I knew was coming up. I got a good deal on that and the service tech was very good at going over everything with me. I wasn't sure about the brand of tires they had on sale and he waited while I looked it up so I can make my choice and it was very nice. He didn't act negative in any way about that. He just gave me the space to do that. We had nice communication back and forth . He listened to what I n... read more
Business response:
We are grateful for you taking the time to share your experience with us. It's wonderful to hear that our check-in process worked well for you and that you were able to take advantage of the oil change special. We're pleased that our service technician provided excellent care when discussing your tire needs and gave you the time and space to research the tire brand before making your decision. This kind of respectful, patient approach is exactly what we strive for. Your feedback about the positive communication and how well ... read more
Well received,job done and delivered in time
Business response:
We are overjoyed to hear about your positive experience with us! It's wonderful to know that you felt well taken care of throughout your visit and that we completed your service in a timely manner. Your satisfaction with both the quality of work and our commitment to meeting deadlines means everything to our team. We truly appreciate you taking the time to share your feedback about your experience with us.
Like our advisor and the ease of getting an appointment
Business response:
We are privileged to hear about your positive experience with our service team. It's wonderful to know that you found value in working with your advisor and appreciated how simple we made the appointment process. We understand how important it is for our customers to have convenient scheduling and knowledgeable team members who can assist with your needs. Your feedback helps us continue providing the quality service that our customers deserve. We look forward to serving you again in the future.
Professional and quick/quality service
Business response:
Thank you for taking the time to share your experience. We're delighted to hear that you found our service both professional and efficient while maintaining high quality standards. Your feedback about the quick turnaround time is especially meaningful to us, as we understand how valuable your time is. It's wonderful to know that you received the level of care and expertise you deserve. We truly appreciate your trust in our team and look forward to continuing to provide you with exceptional service.
You didn't keep this old lady waiting too long. Everyone always very nice and helpful.
Business response:
Thank you for your kind words! We're pleased we didn't keep you waiting and that our team was helpful. We appreciate your trust and look forward to serving you again.
Swift oil change and detailed inspection.
Business response:
Thank you for your positive feedback! We're thrilled you appreciated our quick oil change and thorough inspection service. We take pride in providing efficient, detailed maintenance for your 4Runner. Thanks for choosing Toyota of Richardson!
Great service fast in and out.
Business response:
Thank you for your positive feedback! We're thrilled to hear you had a quick and smooth experience at Toyota of Richardson. We appreciate you taking the time to share your experience with us.
Great service team. Always courteous and professional. My advisor Brandon is always polite and goes over everything that need to be completed.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our service team and Brandon. His dedication to explaining everything thoroughly while maintaining a professional and courteous approach is exactly what we strive for. We appreciate you choosing Toyota of Richardson and taking the time to share your experience.
Toyota of Richardson has a 4.4 star rating with 21,865 reviews.
Toyota of Richardson is closed now. It will open tomorrow at 7:00 a.m.