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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
It service people are always polite and helpful. I wish the shuttle could have taken me home...I had no one to pick me up.
Business response:
Thank you for your feedback! We're glad to hear our service team is polite and helpful. We appreciate you bringing the shuttle service to our attention - your input helps us improve how we serve our customers.
They kept the communication line open. They were willing to entertain negotiations. Most of all they staff was extremely professional
Business response:
Thank you for the positive feedback! We're glad you appreciated our open communication, willingness to negotiate, and professional service. We appreciate you sharing your experience at Toyota of Richardson.
Going on a long road trip, wanted everything checked, the only place I will take my Tacoma, the only place I trust is ToR and Lee. He got everything done quickly and even suggested a new set of windshield wipers. That little detail helped me get safely through hard thunderstorms in Louisiana and an ice storm in west Virginia. Thanks again to Lee and the team at ToR.
Business response:
Thanks for trusting Toyota of Richardson with your Tacoma! We're thrilled our thorough check and windshield wiper recommendation helped you safely navigate those storms in Louisiana and West Virginia. Your trust means everything to us. Safe travels on future adventures!
Everyone was very helpful and listened to my needs. They were not pushy a was pleasurable.
Business response:
Thank you for your review! We're thrilled that our team provided helpful, attentive service without being pushy. Your feedback about our supportive approach means a great deal to us. We're glad we could make your experience enjoyable!
Service was completed much sooner than I expected
Business response:
We are overjoyed to hear that your service experience exceeded your expectations with the faster than anticipated completion time. It's wonderful to know that our team was able to efficiently take care of your vehicle and get you back on the road quickly. Your satisfaction with the timely service means everything to us, and we truly appreciate you taking the time to share your positive experience. We look forward to continuing to provide you with excellent service.
Was kind of getting well but not done enough we expected
Business response:
We genuinely appreciate your feedback and understand that while your experience was heading in the right direction, it didn't quite reach the level you were hoping for. We appreciate you taking the time to share your thoughts about your visit. Your input helps us identify areas where we can continue to improve and better serve our customers. We're committed to enhancing our service to ensure every interaction meets the high standards you deserve. Thank you for choosing us for your automotive needs.
Brandon is always a true professional
Business response:
We are thrilled to hear about your wonderful experience with our team. Your recognition of Brandon's professionalism means so much to us at Toyota of Richardson. We take great pride in having dedicated team members who consistently deliver exceptional service to our valued customers. Thank you for taking the time to share your positive feedback - it truly brightens our day and motivates us to continue providing the outstanding service you deserve.
On time on price. When they checked the cabin filter, I guess a leaf fell back behind it and was making noise in the a c. I called my service advisor she said, bring it right back in, they fix it for me, no problem.
Business response:
Thank you for the great feedback! We're glad we delivered timely service at the right price. When the leaf issue arose with your cabin filter, we were happy to quickly fix it for you. This reflects our commitment to standing behind our work. We appreciate your trust and look forward to serving you again.
Thanks for the fast service..
Business response:
Thank you for recognizing our fast service! We're thrilled we could assist you promptly with your 2019 Toyota RAV4 LE. We appreciate you choosing Toyota of Richardson and look forward to serving you again.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 21,865 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open tomorrow at 7:00 a.m.