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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I brought my vehicle in on a Friday morning and didn't receive it back until Saturday morning. Other than that I didn't have a problem with the service.
Business response:
Thank you for sharing your experience with us. We understand that waiting an extra day to get your vehicle back can be inconvenient, and we appreciate your patience throughout the process. It's good to hear that aside from the turnaround time, your overall service experience was a positive one. We value your feedback and will keep it in mind as we work to make every visit as smooth as possible.
What I don't like is: They wanted to get my money by offering me to do this, do that . It is a new car. You know what I mean. No need to do anything for long awhile. Of course I got to follow the schedule that are on warranty for 2 years...
Business response:
Thank you for sharing your experience and for the four-star rating. We understand your concerns. Your comfort throughout the process matters to us, and this kind of feedback helps us reflect on how we present our service options to customers. We are glad you are staying on track with your warranty maintenance schedule, and we hope your vehicle continues to serve you well.
Excellent. I like to work with Casey Stiger. He's nice and helpful.
Business response:
Thank you for taking the time to share your experience with us! It is great to hear that Casey made your visit a positive one. We are proud to have team members who are dedicated to being helpful and making customers feel comfortable throughout the process. We look forward to seeing you again!
Excellent service department.
Business response:
We are thrilled to hear that your experience with our service department stood out to you. Feedback like this means a lot to our team, and it is great to know we were able to meet your expectations. We look forward to serving you again in the future.
excellent service advisor, Lee Schuster
Business response:
Thank you for your wonderful feedback about your recent visit. It means a lot to hear that Lee provided you with excellent service, and we will be sure to pass along your kind words. We look forward to seeing you again the next time your vehicle needs attention.
Great service provided by Benito
Business response:
Thank you for sharing this! It is great to hear that Benito took such good care of you during your visit. We are proud to have team members who make a real difference in the experience our customers have. We hope to see you again soon!
My service advisor was awesome and service was completed in a timely manner.
Business response:
We are overjoyed to hear that your visit went so smoothly! A timely turnaround and a great service advisor make all the difference, and it means a lot to know that both came through for you. We look forward to taking care of you for many miles to come.
Nice experience at Toyota of Richardson.
Business response:
We are elated to hear you had a nice experience! It means a lot to know your visit left a positive impression, and we appreciate you taking the time to share that. We look forward to seeing you again the next time you need anything.
Service was completed quickly.
Business response:
Thank you for taking the time to share your feedback! We know your time is valuable, and we're glad we were able to get your service taken care of efficiently. We look forward to seeing you again!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,922 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.