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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.422,922 reviews
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2022 TOYOTA RAV4 LE Owner's profile image
2022 TOYOTA RAV4 LE Owner 
a month ago

Love prices reduce for service 

Business response:

Thank you for your wonderful feedback! We are glad to hear that our service pricing has been a positive part of your experience with us. Knowing that our customers feel they are receiving great value means a great deal to our team. We look forward to continuing to serve you for many miles to come. 

2025 TOYOTA RAV4 XLE/XLE PREMIUM Owner's profile image
2025 TOYOTA RAV4 XLE/XLE PREMIUM Owner 
a month ago

None for now. The service was good. 

Business response:

Thank you for taking the time to share your experience with us. We are glad to hear that your visit went well, and we truly appreciate you choosing Toyota of Richardson. We look forward to serving you again whenever you need us. 

2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner's profile image
2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner 
a month ago

Great customer service really nice 

Business response:

We are grateful to hear that your experience with us was such a positive one. Providing friendly, attentive service is something we genuinely care about, and it means a great deal to know that came through during your visit. We hope to see you again soon! 

2022 TOYOTA C-HR XLE/NIGHT SHADE/LIMI Owner's profile image
2022 TOYOTA C-HR XLE/NIGHT SHADE/LIMI Owner 
a month ago

Cost to reset computer for dead battery. No voluntary procedure explanation. 

Business response:

We appreciate you taking the time to share your experience. We understand how important it is to feel informed throughout the service process, and we regret that your experience did not meet your expectations. Transparency is something we hold to a high standard, and your feedback helps us reflect on where we can do better. Please reach out to Maria Arenas at a marenas@vtaig.com so we can discuss this further. 

2017 TOYOTA HIGHLANDER SE/XLE Owner's profile image
2017 TOYOTA HIGHLANDER SE/XLE Owner 
a month ago

Casey Stiger and the customer service team at Toyota of Richardson were trustworthy, friendly, accommodating, respectful, professional, and knowledgeable. That's a winning combination to keep this customer coming back each time for service. 

Business response:

We are honored to read such a thoughtful and detailed review about your experience with our team. It means a great deal to know that Casey and the rest of our customer service staff made such a positive impression through their professionalism, knowledge, and genuine care. At Toyota of Richardson, those qualities are something we work hard to bring to every visit, and it is truly rewarding to hear that they came through for you. We look forward to welcoming you back each time your vehicle needs attention. 

2025 TOYOTA CAMRY XSE/XLE/LE/SE Shopper's profile image
2025 TOYOTA CAMRY XSE/XLE/LE/SE Shopper 
a month ago

Smooth facilitation , efficient and professional No challenges 

Business response:

We are glad to hear that your experience with us was smooth, efficient, and free of any obstacles. That is exactly the standard we hold ourselves to, and it is genuinely rewarding to know we delivered on that. Thank you for taking the time to share your feedback, and we look forward to serving you again. 

2012 TOYOTA HIGHLANDER LIMITED Owner's profile image
2012 TOYOTA HIGHLANDER LIMITED Owner 
a month ago

Nothing was wrong with the service 

Business response:

Your feedback is incredibly valuable to us, and we are genuinely pleased to hear that your service experience went smoothly. It means a great deal to know that everything met your expectations. We look forward to being here for you and your vehicle whenever you need us next. 

2013 TOYOTA HIGHLANDER BASE/PLUS/SE Owner's profile image
2013 TOYOTA HIGHLANDER BASE/PLUS/SE Owner 
a month ago

Lee is the best! Always great. 

Business response:

We are glad to hear that Lee has made such a positive impression on you! It is always wonderful to know that our team members are delivering the kind of consistent, exceptional service that keeps our customers coming back. Thank you for taking the time to share your experience with us it truly means a great deal to the entire team. 

2014 TOYOTA CAMRY L/SE/LE/XLE Owner's profile image
2014 TOYOTA CAMRY L/SE/LE/XLE Owner 
a month ago

Great service! I loves the coffee while waiting for my car. 

Business response:

We are happy to hear that your visit went so well! It means a great deal to us that you felt comfortable and taken care of while waiting. We hope to see you again soon! 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 22,922 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is open now. It will close at 9:00 p.m.