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Universal Windows Direct of Columbus

4.6
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About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,970 reviews
5
1,351
4
323
3
166
2
0
1
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130 reviews have no rating
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Customer in Dublin, OH's profile image
Customer in Dublin, OH 
5 months ago

With caution about the high pressure sales tactics. 

Business response:

Hi, Customer. Your feedback is highly appreciated. Thank you for the review! 

Bev L's profile image
Bev L 
6 months ago

Matt came out to give me estimate on Windows for my Condo. He was very professional, showed up on time and even played with my dogs. He was very knowledgeable about the windows and took the time to explain the building and install of the windows. He allowed me to ask questions about the process. Matt is a really great person and great at his job and I love that the windows are made in Ohio. 

Judy B's profile image
Judy B 
6 months ago

Devin W**** did ab outstanding demo and sale. Professional the whole way for explaining and demonstrating windows on the manufacturing process. Keep this man on the payroll!! 

Business response:

Judy, we appreciate your feedback and kind words regarding your experience with our sales representative Devin! We are thrilled to hear he provided you with such professionalism during this experience. If you have any questions, please don't hesitate to reach out! We are happy to help answer any questions you may have regarding your home-improvement needs. 

Melissa B.'s profile image
Melissa B. 
6 months ago

Awesome 

Business response:

Hello, Melissa. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Bruce W.'s profile image
6 months ago

Appears to be a quality product ! 

Business response:

Hi Bruce, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Paige N's profile image
Paige N 
6 months ago

Sam was so helpful, answered all of my questions and provided detailed information. He was on time, very friendly and easy to work with. I’m excited for my new windows and I appreciate the time Sam took to walk me through the whole process. 

Business response:

Thank you for your review! 

Marjorie D.'s profile image
Marjorie D. 
6 months ago

The first two times Universal put windows in were great. This third time has not been a charm. The windows are not finished. All they did was come out to remeasure. 

Business response:

Hi Marjorie, thank you for your loyalty to UWD and I apologize we missed the mark this time. I was able to see that your service has been processed and we are working to correct this issue as soon as possible. We look forward to installing your gutter guards soon too! ^AMC 

Customer in Westerville, OH's profile image
Customer in Westerville, OH 
6 months ago

Made my day! Picture window looks 100% better with caps on. He also showed me how to take it out to clean it.😁 

Business response:

Hello, Julie. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD 

R S.'s profile image
6 months ago

The windows look good 

Business response:

Hi R, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.6 star rating with 1,970 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open tomorrow at 8:00 a.m.