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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Absolutely love my new windows !
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -ES
Very informative from the initial appointment to the installation of the windows
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
Technician was thoughtful and professional
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
I started back in the fall and just finished this week but one outside stripping piece needs replaced. It has seperated
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more
Did a fast but excellent job!
Business response:
Hi, Rob. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
We have some friends that will probably be calling you for replacement windows.
Business response:
Karen, we appreciate your recommending us to your friends and trusting us for your home-improvement needs.^J
the sales person was knowledgeable on the product but was a bit pushy with making the sale. It took some negotiating to get the true bottom line price which was WAY off from the original price given. However, everything else from customer service, scheduling, and installation was great. The installers called ahead, where on time and extremely professional. They explained the process and kept me in the loop during the install. The windows look great and the clean-up was spotless.
Business response:
Hi, thank you for sharing feedback of your experience with our team here at Universal Windows Direct. We apologize for any unprofessional behavior during the sales experience but appreciate you highlighting this for us so we can continue to improve. We are thrilled to hear our installers provided with an exceptional experience, leaving your home spotless. Thanks again for choosing Universal Windows Direct for your home-improvement needs.^J
I definitely recommend them to anyone needs windows.
Business response:
Hi, Tony. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
I gave it a four, because I think after the insulate after the windows was installed, they said the salesman should’ve called me and asked how everything went and in person and not online
Business response:
Hi Lewis, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.6 star rating with 1,516 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.