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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Customer service representatives were not knowledgeable about technical issues related to a flex screen repair .
Business response:
Hi, Dori. Thank you so much for leaving us a stellar review!^JD
Business response:
Hi! Your feedback is highly appreciated. Thank you for the review! Don't forget to recommend us to your family and friends! -AS
The entire window buying process was great! From sales to instillation we had excellent communication from them letting us know next steps, etc.
Business response:
Wendy , your satisfaction is our priority, and we're thrilled to hear that we've met your expectations during your recent experience with Universal Windows Direct. We appreciate your feedback and thanks again for trusting us for your exterior home remodeling needs.
Still waiting for the repairs to be completed
Business response:
Sherry , we sincerely apologize for the delays you experienced during your project. We understand the importance of timeliness and are actively working to improve our scheduling process to ensure smoother timelines in the future. Thank you for your feedback and please don't hesitate to contact our team directly at (855) 293-7813 to further discuss this experience. -AS
The salesman was personable and friendly when he was at my home. The installer Steve and crew were very responsive, helpful and easy to work with.
Business response:
Hi Diana, thanks for leaving a five star review! We're glad to hear that Steve and his team provided a seamless service. Thanks for choosing us to assist with your home improvement project!
Installer did a great job and love the windows.
Business response:
Hello, Robert. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
I would recommend this business. Professional, friendly and delivered within time-frame given upon ordering. The windows look terrific.
Business response:
Hi Brenda, thank you for the awesome review! We're happy that we could provide such a positive experience for you!
Quality windows, fast professional installers.
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs.
They screwed us on our original appointment and then we got a tired crew to do our job at tge end of their day. Their tiredness showed in their finish work.
Business response:
Hi Cole, thank you for your feedback and we are disappointed to learn about your install experience. I was able to locate your account and see you are working with management to get this solved as soon as possible. We look forward to making this right! ^AM
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.6 star rating with 1,624 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open tomorrow at 8:00 a.m.