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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Thank you for your wonderful feedback, Erik. We deeply appreciate your support. -SS
They installed a new sliding glass door 2-3 years ago so we had them install the remainder of the windows in our house. The installer did a great job with the installation, arrived on time and cleaned up everything necessary before he left. We can tell the difference because our house is staying cooler in the heat we are experiencing and we will stay warmer when cold weather arrives!
Business response:
Thank you for your review! We deeply respect your feedback and are glad to hear about the positive impact our windows have had on your home's comfort. -SS
The window is awesome for what I needed it for! The whole process was easy, the people were great that handled it! I would definitely recommend this company 😊
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
We would give a 1 star for the installation and removal of old windows and patio door!
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more
I have had kind Md courteous service from beginning to end
Business response:
Hello, Joyce. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! -AS
Did 1/2 of house last year and rest this year. Quality financing great.
Business response:
Hi, Mickey. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! -AS
Great installation and later service call. The windows are wonderful! Our utility bills are lower. Outdoor sounds are greatly reduced.
Business response:
Hi Joe, your satisfaction is our priority, and we're thrilled to hear that we've met your expectations during your recent experience with Universal Windows Direct. We appreciate your feedback and thanks again for trusting us for your exterior home remodeling needs. -AS
We love our new Universal Windows. We had old wooden windows and these new windows are easy to operate. It's going to be nice the able clean them inside and out. They look real nice. I would definitely recommend them.
Business response:
Hi David, we're so happy to hear that you are loving your new windows! Thanks for choosing us to be a part of your home improvement project!
They are nice windows and doors with a good warranty
Business response:
Hi Karen, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,253 reviews.
Universal Windows Direct of Indianapolis is closed now. It will open tomorrow at 8:00 a.m.