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Universal Windows Direct of Indianapolis

4.6

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

6520 Corporate Dr, Indianapolis, IN, 46278, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,153 reviews
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Maxine W.'s profile image
6 months ago

They did a wonderful job, my only complaint was that they didn’t repair/replace the drywall around the window. However they were very fair in telling me that up front, that they couldn’t include that scope of service. I’m being told that by other window companies as well. I would still highly recommend them. The window looks awesome, I love it 🥰 

Business response:

Hi Maxine, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! ^J 

Theodore P.'s profile image
Theodore P. 
7 months ago

VERY GOOD 

Business response:

Hi Theodore, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Kenneth W.'s profile image
Kenneth W. 
7 months ago

Windows are good quality. Windows came in weeks earlier than expected and installation was done in 1 day. 

Business response:

Hi Kenneth, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Customer in Indianapolis, IN's profile image
Customer in Indianapolis, IN 
7 months ago

I was impressed with the professionalism, knowledge and courtesy especially from the installation crew. 

Business response:

Hi, Customer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Clare B.'s profile image
7 months ago

Our experience with Universal Windows Direct was fantastic! From our salesperson, office communications, to our installers, we were treated with respect, courtesy and everyone went the extra mile to make it work for us. The windows are excellent, we are thrilled! Highest recommendations! 

Business response:

Hello, Clare. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J 

Robert B.'s profile image
7 months ago

The quality of the window and the professionalism of the installation were top notch. My only complaint would be the lack of communication from the office to me waiting for the install. I was told an approximate install date of September, there was a delay with a building permit, but nothing was mentioned until I called and found out it would be November. I'd suggest the office staff be as good as the installers are with customer concerns. 

Business response:

Hi, Robert. Your feedback is highly appreciated. We apologize for the lack of communication you experienced with us and will be sure to share this feedback with our teams internally to make improvements for the future. Thank you for the review of us here at Universal Windows Direct! 

Martha J.'s profile image
7 months ago

Would recommend Jesse to install windows for anyone. 

Business response:

Hello, Martha! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Jesse provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J 

Richard W.'s profile image
Richard W. 
8 months ago

The windows are great and the Technicians that installed them were the most polite, professional, friendly and courteous workman I have ever had the pleasure to meet. These people were great and so was the whole universal team we worked with over the past few months. 

Business response:

Hi, Richard. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Customer in Indianapolis, IN's profile image
Customer in Indianapolis, IN 
8 months ago

Workers arrived in time period they said. Completed the work ahead of schedule. Worked efficiently and cleaned up their mess. Windows work great. 

Business response:

Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Frequently asked questions about Universal Windows Direct of Indianapolis

How is Universal Windows Direct of Indianapolis rated?

Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,153 reviews. 

When is Universal Windows Direct of Indianapolis open?

Universal Windows Direct of Indianapolis is open now. It will close at 8:00 p.m.