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Universal Windows Direct of Indianapolis

4.6

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

6520 Corporate Dr, Indianapolis, IN, 46278, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,243 reviews
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Keshia D.'s profile image
2 months ago

Great service ! Great Product! 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Stacy H.'s profile image
2 months ago

It was a very smooth and easy process. 

Business response:

Thank you immensely for your positive feedback, Stacy. We are pleased to hear that your experience with Universal Windows Direct of Indianapolis was smooth and easy. -SS 

Lawrence T.'s profile image
Lawrence T. 
2 months ago

I tell people I like my new windows 

Business response:

Hi Lawrence, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS 

Mitchell C.'s profile image
Mitchell C. 
2 months ago

I would likely recommend Universal Windows Direct to friends/family. My only complain is related to the comments left in question #16 

Business response:

Mitchell , your satisfaction is our priority, and we're thrilled to hear that we've met most of your expectations during your recent experience with Universal Windows Direct. We appreciate your feedback and thanks again for trusting us for your exterior home remodeling needs. -SS 

Review in Indianapolis, IN's profile image
Review in Indianapolis, IN 
2 months ago

I really don't know. You have great "lip service" but I can't say that you have exceeded my expectations. 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Erik M.'s profile image
2 months ago

Business response:

Thank you for your wonderful feedback, Erik. We deeply appreciate your support. -SS 

Review in Avon, IN's profile image
Review in Avon, IN 
2 months ago

They installed a new sliding glass door 2-3 years ago so we had them install the remainder of the windows in our house. The installer did a great job with the installation, arrived on time and cleaned up everything necessary before he left. We can tell the difference because our house is staying cooler in the heat we are experiencing and we will stay warmer when cold weather arrives! 

Business response:

Thank you for your review! We deeply respect your feedback and are glad to hear about the positive impact our windows have had on your home's comfort. -SS 

Risa G.'s profile image
3 months ago

The window is awesome for what I needed it for! The whole process was easy, the people were great that handled it! I would definitely recommend this company 😊 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Emily I.'s profile image
3 months ago

We would give a 1 star for the installation and removal of old windows and patio door! 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Frequently asked questions about Universal Windows Direct of Indianapolis

How is Universal Windows Direct of Indianapolis rated?

Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,243 reviews. 

When is Universal Windows Direct of Indianapolis open?

Universal Windows Direct of Indianapolis is closed now. It will open tomorrow at 11:00 a.m.