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Universal Windows Direct of Indianapolis

4.6

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

6520 Corporate Dr, Indianapolis, IN, 46278, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,261 reviews
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Joe V.'s profile image
5 months ago

Great installation and later service call. The windows are wonderful! Our utility bills are lower. Outdoor sounds are greatly reduced. 

Business response:

Hi Joe, your satisfaction is our priority, and we're thrilled to hear that we've met your expectations during your recent experience with Universal Windows Direct. We appreciate your feedback and thanks again for trusting us for your exterior home remodeling needs. -AS 

David D.'s profile image
6 months ago

We love our new Universal Windows. We had old wooden windows and these new windows are easy to operate. It's going to be nice the able clean them inside and out. They look real nice. I would definitely recommend them. 

Business response:

Hi David, we're so happy to hear that you are loving your new windows! Thanks for choosing us to be a part of your home improvement project! 

Karen S.'s profile image
6 months ago

They are nice windows and doors with a good warranty 

Business response:

Hi Karen, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Jim M.'s profile image
6 months ago

Service & support after the sale 

Business response:

Hi Jim, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

David D.'s profile image
6 months ago

We are very pleased with our new windows. We would highly recommend Universal Windows to friends and family. They look so nice and such ease on opening and cleaning. 

Business response:

Hi David, we're so happy to hear that you are loving your new windows! Thanks for choosing us to be a part of your home improvement project! 

Jae O.'s profile image
6 months ago

overall good expierence. Installers did an excellant job including the clean up. 

Business response:

Hi, Jae. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Richard N.'s profile image
Richard N. 
6 months ago

It was a pleasure working with him,would recommend you to anyone 

Business response:

Hi, Richard. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD 

Fred E.'s profile image
6 months ago

Before all the trouble of getting our issue resolved which took right at about a year my recommendations for windows direct would have been a lot better. Product good after service bad. 

Business response:

Hi Fred, thank you for the feedback and we apologize for any inconvenience you experience along the way. If there is anything outstanding we can help with, please don't hesitate to reach out. ^AM 

Brent B.'s profile image
6 months ago

Good quality and fast neat install. Price very good in market value. 

Business response:

Hi Brent, thank you for the five star review! We're so glad that you experienced such great service! -AS 

Frequently asked questions about Universal Windows Direct of Indianapolis

How is Universal Windows Direct of Indianapolis rated?

Universal Windows Direct of Indianapolis has a 4.6 star rating with 1,261 reviews. 

When is Universal Windows Direct of Indianapolis open?

Universal Windows Direct of Indianapolis is closed now. It will open tomorrow at 8:00 a.m.