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Universal Windows Direct of Pittsburgh
- Windows Installation
- Pittsburgh, PA
About this business
Location details
611 Parkway View Dr, Unit 6, Pittsburgh, PA, 15205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Damaged marble window sill, then then blamed me that it was that way when they started. It wasn't. Refused to take action on punch list, have not contacted m.
Business response:
Hi Lee, we apologize for your experience working with our team members. I have escalated this in effort to resolve your concerns. Thank you for making us aware of this. - MS
Told them I wanted full screen and they gave me half screen.
Business response:
Hi Ed, thank you for your feedback and for making us aware of this. We have forwarded this onto upper management in effort to resolve this. Thank you! - MS
The windows look nice but some of the brand new trim over the door was slightly damaged. Installer was just OK. I had to tell them to wear masks and bootys were not used on carpet. Overall, it felt like the installers didn’t care about the customer experience they were just here to do a job.
Business response:
Hi Jesse, we have forwarded this onto upper management in effort to resolve your concerns. Thank you for making us aware of this. - MS
I have been waiting since June to hear from them. I have called and called and they never have gotten back to me. Their customer service is very poor.
Business response:
Hello John, we are disappointed to hear that you did not have a positive experience working with us and hope that we resolved any issues that you had. - MS
I feel like I have been scammed, I would tell everyone to avoid them at all costs.
Frequently asked questions about Universal Windows Direct of Pittsburgh
How is Universal Windows Direct of Pittsburgh rated?
Universal Windows Direct of Pittsburgh has a 4.4 star rating with 1,689 reviews.
When is Universal Windows Direct of Pittsburgh open?
Universal Windows Direct of Pittsburgh is open now. It will close at 8:00 p.m.