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Universal Windows Direct of Pittsburgh
- Windows Installation
- Pittsburgh, PA
About this business
Location details
611 Parkway View Dr, Unit 6, Pittsburgh, PA, 15205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Salesperson wasted a lot of my time. Was trying to change door type and for 2 weeks we emailed back and forth on design and color only to find she already ordered the door.
Business response:
We appreciate your feedback, Deb. We are truly sorry to hear of the unfortunate events of your experience with our team. To discuss your experience further, please reach out to us at (855) 293-7813 or customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues you have at this time.
I definitely would not recommend this company.
Business response:
We appreciate your feedback, Customer. We are truly sorry to hear of the unfortunate events of your experience with our team. To discuss your experience further, please reach out to us at (855) 293-7813 or customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues you have at this time.
Windows still have moisture just like my old moldy windows
Business response:
Hi, Michael. At Universal Windows Direct of Pittsburgh, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please let us know at customerservice@universalwindowsdirect.com! -ES
Messed up billing, cracked window seals that took over a year to get replaced/installed, the caulking was a mess
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right!
i would not recommend them
Business response:
Anthony, we are sorry to hear your would not recommend our services based on your experience with us. Customer satisfaction is a top priority for us here at Universal Windows Direct and we would like the opportunity to learn more about your experience so we can make improvements moving forward. Please contact us directly at support@universalwindowsdirect.com to provide us with additional information regarding your experience.^J
Never. Terrible company to deal with.
Frequently asked questions about Universal Windows Direct of Pittsburgh
How is Universal Windows Direct of Pittsburgh rated?
Universal Windows Direct of Pittsburgh has a 4.3 star rating with 1,800 reviews.
When is Universal Windows Direct of Pittsburgh open?
Universal Windows Direct of Pittsburgh is open now. It will close at 5:00 p.m.