This profile has been claimed by the business owner or representative.
Universal Windows Direct of St Louis
- Windows Installation
- St. Louis, MO
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more
Location details
11993 Borman Dr, St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I’m not sure I would recommend your company. The salesperson was informative and pleasant. The installer needs to demonstrate how the windows operate. Still waiting for my final receipt it has been awhile.☹️
Business response:
Hi Janet, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
love the windows they look awesome
Business response:
Hi, Customer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
overall a good experience
Quality and design is reason for purchase.
Business response:
Hi Patrica, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
It takes a long time to get the windows then to have to wait for new glass panels.
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right!
I have already told people to consider Universal Window Direct when needing replacement windows.
Business response:
Hello, Michael. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
It only took 6 weeks to get the windows in and installed which was great. The installers were fantastic! They were professional, polite,and great workers.They did 11 windows in 6 and a half hours. If I owned a company I would have tried to get the installers to work for me.They were great.The new windows make the house look clean. I've only had them a week but it seems like the ac doesn't run as much.
Business response:
Hi, Jeff. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
My windows are beautiful and great quality. Our installers, Rodney and his sons did a wonderful job! Could not be happier!
Business response:
Hello, Mary! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Rodney and his sons provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J
Very professional. Very fast install of window.
Business response:
Hello, Cheryl. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
Frequently asked questions about Universal Windows Direct of St Louis
How is Universal Windows Direct of St Louis rated?
Universal Windows Direct of St Louis has a 4.7 star rating with 1,861 reviews.
When is Universal Windows Direct of St Louis open?
Universal Windows Direct of St Louis is closed now. It will open at 8:00 a.m.