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Universal Windows Direct of St Louis

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,668 reviews
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Sarah E.'s profile image
a year ago

Good product, reasonably priced 

Business response:

Hi, Sarah. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Dean M.'s profile image
a year ago

Our experience with universal windows has been excellent. From the sales meeting to our recent window adjustment they have been responsive, professional, and generally easy to work with. Their prices are reasonable and their service and warranty are outstanding. We are completely satisfied with our choice of having Universal Windows install our new windows 

Business response:

Hi, Dean. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Jennifer V.'s profile image
Jennifer V. 
a year ago

They did a great job on my windows and were very knowledgeable. 

Business response:

Hi, Jennifer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Andy M.'s profile image
a year ago

Kevin Foley Sales Rep was very informative and professional. 

Business response:

Hello, Andy! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Kevin provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J 

Tom M.'s profile image
a year ago

Installers did a awesome job, were friends an picked up afterwards. Wished they would have cleared windows, I I'm very satisfied with there work. 

Business response:

Hello, Tom. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Christina B.'s profile image
Christina B. 
a year ago

I am likely to recommend but also would suggest getting other quotes. 

Business response:

Hi Christina, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Dean M.'s profile image
a year ago

Guys were great. The team got out the old windows and installed the new one quickly and professionally. They cleaned up the area when they were through. Very polite and respectful. Warranty is superior to any other company I looked at and price was reasonable (and cheaper than the other companies). Widows look to be of excellent quality. We are very pleased 

Business response:

Hi, Dean. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Ronald C.'s profile image
a year ago

The products seem great, the installation crew were great. 

Business response:

Hi, Ronald. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. 

Jeremy B.'s profile image
a year ago

Our windows look great! 

Business response:

Hi, Jeremy. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.7 star rating with 1,668 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is open now. It will close at 8:00 p.m.