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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more
11993 Borman Dr, St. Louis, MO, 63146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
The entire process, from initial consultation with Kirk to window measurements with Jim and installation with Rodney and his crew, was excellent. The complete installation of a total of 15 windows was done within six hours.
Business response:
Hello, Darin. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Great windows just don't order a slider
Business response:
Hi Lloyd, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
The overall in person experience with the company's representatives and interaction over the phone was very good.
Business response:
Hi Richard, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
A very good experience! The windows look great, and the installation was a breeze. Our installer, Jordan, was fantastic!
Business response:
Hello, David. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
Salesperson answered all questions and offered options for the windows that others didn't. The installers were extremely efficient and clean, and made sure we were satisfied with the installation before they left. Very professional from start to finish, and we're very happy with our windows.
Business response:
Hello, Jane. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
Cori is the reason I purchased the patio door. She was provided a complete, descriptive presentation and was friendly
Business response:
Hello, Customer! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Cori provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J
Quality workmanship!
Business response:
Hello, Karen. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
We have not had the best experience.
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right! ^J
Was done in a timely manner, and a mess was cleaned up.
Business response:
Hi Carl, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! ^J
Universal Windows Direct of St Louis has a 4.7 star rating with 1,753 reviews.
Universal Windows Direct of St Louis is closed now. It will open at 10:00 a.m.