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Universal Windows Direct of St Louis

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,861 reviews
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Corey H.'s profile image
a year ago

I didn't have high expectations as I found them on a tv add, but they were great! 

Business response:

Hi, Corey. Your feedback is highly appreciated. Thank you for the review!^J 

Stephanie B.'s profile image
Stephanie B. 
a year ago

Great service!! The installer cleaned everything up when he was finished and was super nice. One window had the slightest scratch that you could barely see and they replaced the whole thing very quickly. Totally recommend Universal!!! 

Business response:

Hello, Stephanie. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! 

Customer in Highland, IL's profile image
Customer in Highland, IL 
a year ago

Business response:

Hi Customer, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Robert K.'s profile image
a year ago

Really worked with us to make the experience an affordable yet quality experience. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Customer in Highland, IL's profile image
Customer in Highland, IL 
a year ago

Please know that I seldom give 5 stars to anyone! I'm glad we had our windows replaced and so far I like the new windows fine. 

Business response:

Hi Customer, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

William L.'s profile image
William L. 
a year ago

Our experience with Universal Windows Direct was great. Everyone was very knowledgeable and helpful through the entire process, from the original quote, to measurements, and then installation. We are very pleased. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. ^J 

Robert S.'s profile image
a year ago

The salesperson was great when but could not get him to return my phone calls. The installers were very polite and respectful. They were very clean during installation I would definitely recommend Universal Windows 

Business response:

Hi Robert, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! 

Virginia S.'s profile image
Virginia S. 
a year ago

Good customer service through the entire process. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Bill C.'s profile image
a year ago

Fast and efficient! I LOVE Universal Windows. All my windows help keep the outside from the inside! 

Business response:

Hi, Bill. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.7 star rating with 1,861 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open tomorrow at 8:00 a.m.