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Universal Windows Direct of St Louis
- Windows Installation
- St. Louis, MO
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more
Location details
11993 Borman Dr, St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Order was messed up by sales, but product quality is very good
Business response:
Hi Norman, we are truly sorry to hear about the error with your order and appreciate your understanding. We are thrilled to hear of your satisfaction with our product quality. If you have any additional feedback you wish to share with us or questions regarding your project, please contact us at (855) 293-7813 for assistance.^J
Beautiful windows....professional service!
Business response:
Hi, Michael. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The organization was professional and thorough throughout the entire process.
Business response:
Hi, Greg. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
I’m not sure I would recommend your company. The salesperson was informative and pleasant. The installer needs to demonstrate how the windows operate. Still waiting for my final receipt it has been awhile.☹️
Business response:
Hi Janet, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
love the windows they look awesome
Business response:
Hi, Customer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
overall a good experience
Quality and design is reason for purchase.
Business response:
Hi Patrica, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback!
It takes a long time to get the windows then to have to wait for new glass panels.
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right!
I have already told people to consider Universal Window Direct when needing replacement windows.
Business response:
Hello, Michael. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project!
Frequently asked questions about Universal Windows Direct of St Louis
How is Universal Windows Direct of St Louis rated?
Universal Windows Direct of St Louis has a 4.7 star rating with 1,753 reviews.
When is Universal Windows Direct of St Louis open?
Universal Windows Direct of St Louis is closed now. It will open at 10:00 a.m.