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Universal Windows Direct of St Louis

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Universal Windows Direct of St. Louis opened in 2017. Our employees strive to be the best at what th... read more

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,753 reviews
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Jeff C.'s profile image
a year ago

It only took 6 weeks to get the windows in and installed which was great. The installers were fantastic! They were professional, polite,and great workers.They did 11 windows in 6 and a half hours. If I owned a company I would have tried to get the installers to work for me.They were great.The new windows make the house look clean. I've only had them a week but it seems like the ac doesn't run as much. 

Business response:

Hi, Jeff. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Mary M.'s profile image
a year ago

My windows are beautiful and great quality. Our installers, Rodney and his sons did a wonderful job! Could not be happier! 

Business response:

Hello, Mary! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Rodney and his sons provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J 

Cheryl C.'s profile image
a year ago

Very professional. Very fast install of window. 

Business response:

Hello, Cheryl. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J 

James M.'s profile image
a year ago

Great job. 

Business response:

Hello, James. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Terrance M.'s profile image
Terrance M. 
a year ago

My sales representative Cori Creeley was excellent as well as my installer Kaleb he was very neat and professional 

Business response:

Hello, Terrance! Thank you for this amazing feedback on your experience with us at The Bath Authority! We are so happy to hear that Cori and Kaleb provided you with a great experience. Please don't hesitate to reach out if you need anything! ^J 

Terrell C.'s profile image
Terrell C. 
a year ago

The window unit that you installed looks good and I'm sure is more efficient than what we had, The installation went fine and the installer ( Jordan ) was very personable and professional. One always wonders if the price was right. We received 3 bids, yours was in the middle. 

Business response:

Hi, Terrell. We appreciate the kind words and are glad we could provide you with a positive experience! We are thrilled to hear our installer Jordan provided you with such a great installation! Thank you for trusting us with your home improvement project! 

Cindy N.'s profile image
a year ago

Had some issues with placing the order that was quite disappointing. Install generally good except for some caulking that looks very sloppy. 

Business response:

Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact us at customerservice@universalwindowsdirect.com with your account information so we can assist you in making things right! 

Sarah E.'s profile image
a year ago

Good product, reasonably priced 

Business response:

Hi, Sarah. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J 

Dean M.'s profile image
a year ago

Our experience with universal windows has been excellent. From the sales meeting to our recent window adjustment they have been responsive, professional, and generally easy to work with. Their prices are reasonable and their service and warranty are outstanding. We are completely satisfied with our choice of having Universal Windows install our new windows 

Business response:

Hi, Dean. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.7 star rating with 1,753 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open at 10:00 a.m.