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Universal Windows Direct of St Louis
- Windows Installation
- St. Louis, MO
About this business
Location details
11993 Borman Dr, St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The windows seem very good, time will tell. The installation was mostly good, our windows look great and the caulking around them looks very professional. However, the caulking job around the patio door was a bit sloppy, actually looks pretty bad. The new windows were left dirty after install and even had caulk smeared on them in the center of several windows. Clean up was so so, lots of sharp metal scraps left in the landscaped area and some in the yard.
Business response:
We greatly appreciate your feedback. We are thrilled to hear that the windows look great, but we apologize for the issues with the patio door caulking and clean up. Please feel free to reach out to us at (314) 878-0300 to address these concerns. -SS
Very fine job, and excellent Windows'.
Did a great job
Business response:
Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS
Very fast and reasonable priced
Business response:
Thanks for the positive feedback, Zach. We're privileged to have provided fast and reasonably priced service for you. -SS
Sales Rep and Measurer stated that north window above Front Porch Slate Roof would not be a problem because window can be installed completely from the inside. I assumed this to be true because two years ago, when I bought 7 windows, the same assertion was made upon my inquiry of a south window facing my sunroom roof. The installers November 26, 2024 did not install my north window above the Front Door Slate Roof because they wanted to climb on the Slate Roof. They leaned their ladder against my Slate Roof wherein I saw this... read more
Business response:
Hi Cecile, we appreciate you rating your experience with us at Universal Windows Direct! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@universalwindowsdirect.com with your feedback! -SS
Frequently asked questions about Universal Windows Direct of St Louis
How is Universal Windows Direct of St Louis rated?
Universal Windows Direct of St Louis has a 4.3 star rating with 3,061 reviews.
When is Universal Windows Direct of St Louis open?
Universal Windows Direct of St Louis is open now. It will close at 5:00 p.m.