Universal Windows Direct of St Louis's cover image

This profile has been claimed by the business owner or representative.

Universal Windows Direct of St Louis

4.3

About this business

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.33,081 reviews
Select a rating
Review in New Athens, IL's profile image
Review in New Athens, IL 
a year ago
Mary R.'s profile image
Mary R. 
a year ago

Top notch 

Business response:

We are grateful for your positive feedback. Thank you for choosing Universal Windows Direct of St Louis. -SS 

Review in St Anne, MO's profile image
Review in St Anne, MO 
a year ago

Very professional, got the job done quickly and efficiently 

Business response:

We're absolutely thrilled to hear about your positive experience with Universal Windows Direct of St Louis. Thank you for sharing your feedback! -SS 

Jeff C.'s profile image
Jeff C. 
a year ago

none 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Ken K.'s profile image
Ken K. 
a year ago

Windows are great Installer’s where horrible left trash,glass,cigarette butts all over the yard and dirt all over the inside walls and window sill’s will have to repaint some areas. Installer’s are not very professional 

Business response:

Hello, Ken. Thank you for making us aware of your experience with us. A manager has been made aware of your situation and we are working on the best resolution. We will be in touch with you shortly. We appreciate your patience with us at this time. -SS 

Review in Fenton, MO's profile image
Review in Fenton, MO 
a year ago

Expensive 

Business response:

Hello. Thank you for your feedback. We are sorry to hear we were not able to meet your budgetary needs. We do consider a number of factors and resources before estimating a project's cost so that we can continue to offer the most competitive price installation to a homeowner. Best wishes on the completion of your window replacement. -SS 

Craig C.'s profile image
Craig C. 
a year ago
Review in New Athens, IL's profile image
Review in New Athens, IL 
a year ago
Mike R.'s profile image
Mike R. 
a year ago

The windows seem very good, time will tell. The installation was mostly good, our windows look great and the caulking around them looks very professional. However, the caulking job around the patio door was a bit sloppy, actually looks pretty bad. The new windows were left dirty after install and even had caulk smeared on them in the center of several windows. Clean up was so so, lots of sharp metal scraps left in the landscaped area and some in the yard. 

Business response:

We greatly appreciate your feedback. We are thrilled to hear that the windows look great, but we apologize for the issues with the patio door caulking and clean up. Please feel free to reach out to us at (314) 878-0300 to address these concerns. -SS 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.3 star rating with 3,081 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is closed now. It will open tomorrow at 10:00 a.m.