This profile has been claimed by the business owner or representative.
Vacaville Animal Care Center
- Veterinarians
- Vacaville, CA
About this business
Location details
201 Bella Vista Rd, Vacaville, CA, 95687, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Update: Received a phone call from VACC to update me about finalizing my account. I asked the in-house hospital manager if there was a superior that I could speak to about how my account was handled and she hung up on me.
My Aussie started having seizures for which I took him to the Animal Care center. They took blood and urine samples to see if there might be a problem but none was found. At the time we were giving him Gabapentin for the seizures but it did not do the job. The doctor we visited had suggested another medication that would have worked out but they kept insisting we make another visit. By the time I insisted they prescribe the seizure meds it was to late. Each seizure worsened his ability to function and consequently had to be ... read more
It's been a year since they killed my beautiful woola kitty he was only 10 & we always gave him the very best care. Woola went to the vet every 2 weeks for injections and took meds daily for all his life. We never spared a dime on his treatment. So when covid was crazy no one was seeing pets much. So my husband found this place. He took him in and he was there 8 hours sitting in the car waiting for them to talk to him about woola. After 8 hours and a couple thousand we had to let them hold on our credit card we were able to ... read more
Made an online appointment for puppy and they waited two weeks and then canceled because they don't want new pets. Horrid! Now I've got to track down someone so he doesn't fall behind on his shots. Rotten customer service!
A zero star is necessary for such a location with poor management, care, service, and dishonesty. These people will take advantage of your distress for maximum profit, and lie while doing it. Go somewhere else, there are places that will take care of you and your pet far better then they can.
Dear Vacaville Animal Care. I received my email to you as "deleted and unopened". Your website contact form limits me to only 100 characters. So ... I turn to Yelp. If I could give less than a "1" ... I certainly would. Please remove me from your email list: We had one of our pets euthanized last month, The animal was in obvious pain as the drugs were being administered. She cried out and tried to back away. We believe there was no sedative given prior to the drugs being injected. Our pup ... was sitting up o... read more
Wow, moved here 2 years ago and established care with this vet for my little dog. When she severely cut her dewclaw and was bleeding a lot, I was so worried. Called this vet and was told in a not so nice manner, cannot help you try someone else. Called my old vet, Alpine in concord and as usual, they were able to see her within an hour. Love them. I understand vets get busy, but if a true emergency comes up what do you do? Called 6 other vets in Vacaville area and no one would see us? Very disappointed!
Over and over I get emails and postcards telling me my cat is past due for his checkup, but try calling and getting an appointment, and every time we're told they have no appointments and are not booking out. Also no waitlist. Years back when Dr. Orr was there we got great care, and we've had good experience with a couple of the other vets since. But we're no longer using their office because, well, we can't. I wonder if the vets know their front desk staff tells long-time customers to take their pets elsewhere.
Recently moved to Vacaville and was looking for a local vet for my dogs and cat. Called and inquired about the cost of a neuter and shots for a kitten. Was told a price of around 450 with all needed tests and exam. Price seemed fair as I had called a few places and all were within 50 dollars. They had availability sooner so I made the appt for the neuter and shots. Came to the appt first to find out they were not doing the neuter today. Ok, maybe I misunderstood and was ok with that. Wanted me to sign up for the PAWS program... read more
Frequently asked questions about Vacaville Animal Care Center
How is Vacaville Animal Care Center rated?
Vacaville Animal Care Center has a 4.4 star rating with 560 reviews.
When is Vacaville Animal Care Center open?
Vacaville Animal Care Center is closed now. It will open tomorrow at 8:00 a.m.