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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Everyone very caring and attentive
Business response:
We are utterly delighted to hear this! Knowing that our team made you feel cared for and attended to throughout your visit means a lot to us. We look forward to welcoming you back!
Good experience, should offer loaners for oil changes though.
Business response:
Thank you for sharing your experience with us! We are glad to hear your visit went well overall. We also appreciate you taking the time to share that feedback about loaners during oil changes. It is helpful for us to hear what our customers would find valuable. We hope to see you again soon!
My vehicle was ready in a timely manner. They are always nice and courtesy, call and check on you to keep you informed to what's going on with your vehicle.
Business response:
We are thrilled to hear that your experience with us was a positive one! Keeping our customers informed and making sure their time is respected are things we take seriously, so it means a lot to know that came through during your visit. We look forward to seeing you again the next time your vehicle needs anything.
Super friendly, great customer service! Very knowledgeable and great service!
Business response:
Thank you for your review! It is wonderful to hear that our team made such a great impression with their friendliness and knowledge. We take pride in providing straightforward, helpful service, and feedback like yours means a lot to us. We look forward to seeing you again!
Service advisor reviewed the service that I requested and gave me an estimate of how long the service would take to be completed. As I dropped off the vehicle and returned home, the advisor called me when the service was completed and I could pick up vehicle. Upon returning to the dealership, the advisor reviewed the completed service and the inspection that was done on my vehicle. Very professional service was provided by my advisor. Thank you.
Business response:
We are grateful to hear about your experience. It's great to know that your service advisor kept you informed throughout the process, from the initial estimate to the call letting you know your vehicle was ready. Clear communication and professionalism make a real difference, and we are glad that came through during your visit. Thank you for taking the time to share this feedback, and we look forward to seeing you again.
Great customer service and quality of work.
Business response:
Thanks for sharing this! We are glad to hear that our team delivered great customer service and quality work. That is exactly the standard we hold ourselves to, and it means a lot to know we hit the mark for you. We hope to see you again whenever you need us.
The hassle-free loaner was necessary because I live 20 miles away. The work was done in an professional and efficient manner.
Business response:
We are excited to hear that your experience with us was smooth from start to finish. Providing a loaner vehicle for customers who travel a distance is something we want to make as simple as possible, and we are glad that worked out well for you. It is great to know the service on your vehicle was handled in a professional and efficient way. We appreciate you taking the time to share your feedback, and we look forward to seeing you again.
It was easy and that's important. The lady that took my car in her name was Julie very nice and professional even my shuttle driver was wonderful his name was Charles. The lady that's over the Shuttle drivers I don't know her name but she was helpful. I had an all around nice experience.
Business response:
Thank you for sharing your experience with us! It means a lot to hear that everything felt easy and straightforward from start to finish. Julie and Charles both sound like they made a real difference during your visit, and we are glad to know the team came through for you at every step. We will be sure to pass along your kind words to them and to the shuttle coordinator as well. We look forward to seeing you again!
Excellent customer service.
Business response:
We are thrilled to hear that you had an excellent experience with our team. Providing great customer service is something we take seriously, and it means a lot to know that came through during your visit. We look forward to seeing you again!
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 8,782 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.