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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Cindy and Veron were very knowledgeable and patient on the repair. The repair took longer than we all wanted due to limited parts sources. But, we worked together on a solution and were able to get the job completed.
Business response:
We are overjoyed to hear about your experience with Cindy and Veron! It is great to know that their knowledge and patience made a real difference, especially when the parts availability added some unexpected time to the process. The collaborative approach you described is exactly what we aim for, and we are glad the team could work alongside you to get everything resolved. Thank you for trusting Vandergriff Acura with your vehicle and for taking the time to share this feedback.
I service my car here every time. While it's very expensive for labor, they remain pretty competitive for oil changes. Don't come here if you're in a hurry tho. They do an exterior quick wash as part of service. If you don't want that (takes longer) let them know when you get there.
Business response:
We are thrilled to hear that you keep coming back to us for your service needs! It means a lot to know that our oil change pricing keeps us competitive, and we appreciate you sharing those helpful tips for other customers, like letting the team know upfront if you'd prefer to skip the complimentary exterior wash. Your feedback helps us understand what our customers value most, and we look forward to seeing you at your next visit.
The rep was very helpful and walked me through every issue and recommended fix.
Business response:
Thank you for taking the time to share your experience with us. It is great to hear that our team member took the time to walk you through each issue and recommendation in a clear and thorough way. We look forward to being here for you whenever you need us again.
Excellent service and advisor
Business response:
Your positive feedback means a great deal to us. Knowing that you received excellent service and felt well supported by your advisor is exactly the experience we strive to provide every customer. We hope to see you again for any future service needs!
Great service as always!!!!!
Business response:
Thank you for your wonderful feedback! It means a great deal to us that you continue to have a great experience with our team. We look forward to serving you again the next time your vehicle needs attention.
I was pleased with the service while I waited for them to complete..
Business response:
Thank you for sharing your experience with us. We are glad to hear that you were pleased with the service during your visit, and we truly appreciate you taking the time to leave feedback. We always strive to provide a comfortable and attentive experience for every customer, and it is encouraging to know that came through for you. That said, we noticed your rating suggests there may be room for us to do better, and we would welcome the opportunity to learn more about your visit. Please reach out to Jose Cordova at JCordova01@... read more
Service experience is always exceptional.
Business response:
We are thrilled to hear that your service experiences have consistently been exceptional. Knowing that our team continues to deliver at that level means a great deal to us, and we truly appreciate you taking the time to share that. We look forward to welcoming you back for your next visit.
Overall great experience during this visit.
Business response:
We are pleased to hear that your recent visit was a great experience. Knowing that our team delivered the level of service you expected means a great deal to us. We look forward to welcoming you back whenever you need us.
I loved my overall experience with Vandergriff Acura. They went over and beyond in finding the right vehicle for me! I highly recommend them to meet your automobile needs.
Business response:
Thank you for your wonderful feedback! It is truly rewarding to hear that our team went above and beyond to help you find the right vehicle. We take great pride in making sure every customer feels supported throughout the entire process, and knowing that came through in your experience means a great deal to us. We appreciate your recommendation and look forward to being there for all your future automotive needs!
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 8,485 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open at 7:00 a.m.