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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
My service rep, Jasmine does a great job taking care of my vehicles.
Business response:
Your positive feedback truly brightens our day and means so much to our team. We are thrilled to hear that your service representative consistently provides excellent care for your vehicles. Having a dedicated professional who understands your needs and delivers outstanding service makes all the difference in your experience with us. Your satisfaction is our priority, and we are grateful for customers like you who take the time to share their positive experiences. Thank you for choosing Vandergriff Toyota for your automotive... read more
I always bring my car here. professional, fast, and efficient.
Business response:
Thank you for sharing your wonderful experience. Your commitment to bringing your vehicle to us regularly means everything to our team. We're delighted that you consistently experience the professional service, quick turnaround, and streamlined process that we strive to deliver. Customers like you who recognize our dedication to excellence truly make our work rewarding. We look forward to continuing to serve you for many more visits to come.
Always great service!! Wait time isn't bad at all!!
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about the excellent service quality and reasonable wait times means so much to us. We work hard to provide efficient and reliable service for our valued customers, and it's wonderful to know we're meeting those expectations. Thank you for taking the time to share your thoughts and for choosing Vandergriff Toyota for your automotive needs.
Great thanks for everything I would definitely do it again
Business response:
We are thrilled to hear about your positive experience with us! Your satisfaction means everything to our team, and we truly value customers like you who take the time to share their feedback. It's wonderful to know that you felt well taken care of throughout your visit and that you would choose to work with us again in the future. We look forward to serving you for many years to come!
They forgot to plug a connector back in by my feet where the pedals are located on the drivers side. Wish I had known they needed to access my trunk area as I would have moved my expensive items from back prior.
Business response:
We appreciate your perspective on your recent service experience. We understand your concerns, and we recognize that advance communication about accessing your trunk space would have been helpful for securing your valuable belongings. Your feedback highlights important areas where we can improve our service process and customer communication. We want to ensure you have a positive experience, so please reach out to Mike Book at mbook@vtaig.com so we can address these concerns directly.
The Uber Service was extended because of the long time for the auto maintenance. Very nice customer service.
Business response:
Thank you for sharing your experience with us! We understand that extended maintenance times can be inconvenient, and we truly appreciate your patience during the process. It's wonderful to hear that our team was able to arrange extended transportation service to help make the situation more manageable for you. Your recognition of our customer service means a great deal to us at Vandergriff Toyota, and we're grateful you took the time to acknowledge the care our team provided. We're committed to making every service experien... read more
Customer service was great. The waiting time for just an oil change was near 2 hours.
Business response:
Your thoughts are important to us. We appreciate you recognizing the excellent service our team provided during your visit. We understand that spending nearly two hours for an oil service was longer than expected, and we recognize how valuable your time is. We are committed to improving our service efficiency while maintaining the quality care you experienced. For further assistance, please contact Mike Book at mbook@vtaig.com.
Very good service ,nice staff and familiar
Business response:
Thank you for sharing your wonderful feedback about your experience with us. We are thrilled to know that you found our team helpful and welcoming, and that the quality of service met your expectations. Creating a comfortable atmosphere where our customers feel at home is something we truly value. Your kind words about our staff mean so much to us, and we appreciate you taking the time to recognize their efforts. We look forward to continuing to provide you with excellent service.
It's OK Some advisers better than others
Business response:
Your input is valuable to us and we appreciate you taking the time to share your experience. We understand that service quality can vary, and we recognize your observation about the differences among our team members. Your feedback helps us identify opportunities to ensure all our customers receive consistently excellent service. We are committed to continuous improvement and providing the best possible experience for every visit. To discuss your experience further, please contact Mike Book at mbook@vtaig.com.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 12,514 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is open now. It will close at 9:00 p.m.