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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
The advisor worked hard for me and found out how to get my vehicle fixed efficiently
Business response:
We are thrilled to hear about your positive experience with our service advisor. It's wonderful to know that they put in the effort to determine the most efficient solution for getting your vehicle repaired. At Vandergriff Toyota, we take pride in having team members who go the extra mile to help our customers. Your feedback means a lot to us and helps us continue providing the quality service our customers deserve. We appreciate you taking the time to share your experience and look forward to serving you again in the future... read more
On time, explained service to be done. Informed me of progress and estimated time of completion. Gave me a ride to and from the dealership.
Business response:
Your feedback is incredibly valuable to us. We are thrilled to hear about your excellent service experience. It sounds like our team delivered exactly what we strive for - punctual service with clear communication throughout the entire process. We are especially pleased that you appreciated being kept informed about the progress and completion timeline. Providing convenient transportation to and from our facility is one of the ways we try to make your service visit as seamless as possible. Thank you for taking the time to sh... read more
Easy drop off, assessment, and completion of work. Service tech was friendly, professional and didn't pressure me to have work done.
Business response:
Thank you for your review! We are thrilled to hear that your visit went smoothly from start to finish. It's wonderful that you found the drop-off process convenient and that our team provided a thorough assessment of your vehicle. We take pride in having service technicians who combine friendliness with professionalism, and we're especially pleased that you felt comfortable without any unnecessary pressure for additional services. Your feedback about the quality of work completion means a great deal to us. We truly appreciat... read more
It was a great experience! The service staff was very nice . Jasmine Ascot was extremely helpful and knowledgeable.
Business response:
Thank you for your review! We are delighted to hear that you had such a wonderful experience with us. It means so much to know that our service team made a positive impression and provided you with the helpful, knowledgeable assistance you deserved. Your feedback about the exceptional support you received truly brightens our day. We appreciate you taking the time to share your experience and look forward to continuing to serve you and your vehicle for years to come.
I would have given 5 stars, but I needed to come back to have the technician reset the dashboard message to indicate that the service had been performed.
Business response:
Thank you immensely for choosing Vandergriff Toyota for your service needs and for taking the time to share your experience. We truly appreciate your rating and are pleased that your visit went well overall. We understand that having to return for the dashboard message reset was an inconvenience, and we recognize how important it is to complete every detail of the service process during your initial visit. Your feedback helps us ensure that our technicians consistently finish all aspects of the service, including resetting s... read more
Professional staff from start to finish. Prompt and courteous!!
Business response:
We are delighted to hear about your positive experience with our team. Your kind words about our staff's professionalism mean so much to us. We strive to provide prompt and courteous service to every customer, and it's wonderful to know we met your expectations from beginning to end. Thank you for taking the time to share your feedback - it truly makes our day at Vandergriff Toyota.
Mike was an excellent service rep. The work was completed on time as discussed.
Business response:
Thank you for taking the time to share your positive experience with our service team. We are thrilled to hear that your service representative provided excellent support and ensured your work was completed exactly when promised. Your feedback about the timely completion and quality service means so much to our team at Vandergriff Toyota. We truly appreciate customers like you who take the time to recognize outstanding service, and we look forward to continuing to exceed your expectations in the future.
Received the usual great service from Mike Hill and his mechanic!
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that you consistently receive exceptional care and that Mike continues to meet your expectations. Your feedback about the quality service you've come to expect means a great deal to us at Vandergriff Toyota. We truly appreciate your continued trust in our team and look forward to serving you and your vehicle for many years to come.
everyone was really nice and helped me so much! I did not buy my vehicle here, but they did not hesitate to get me fixed up and back on the road in no time. My next purchase will be from her for sure!
Business response:
We are overjoyed to hear about your wonderful experience with our team! It means so much to us that our staff was welcoming and helpful. We truly believe in taking care of all customers and getting them back on the road quickly. Your trust in choosing Vandergriff Toyota for your future vehicle purchase is something we value deeply. We look forward to serving you again and making your next car-buying experience just as positive as your recent service visit.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.4 star rating with 12,767 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is open now. It will close at 9:00 p.m.