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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Mauricio made the whole service experience really easy. I brought in my 2018 Toyota Camry, and he kept me updated the entire time, explained everything clearly, and never made me feel pressured into anything. He was friendly, professional, and made sure all of my questions were answered. Definitely recommend.
Business response:
Thank you for your wonderful feedback! It is great to hear that Mauricio made your service visit such a smooth and comfortable experience. Clear communication and a no-pressure approach make a real difference, and it sounds like he delivered exactly that from start to finish. We will be sure to pass along your kind words to him. We look forward to seeing you again!
The customer service experience was great.
Business response:
Thank you for the kind words! We're glad your customer service experience was great and look forward to serving you again!
Very hospitable and helpful people!
Business response:
We are pleased to hear that your visit with us left such a positive impression. Knowing that our team made you feel welcome and supported means a great deal to us. We look forward to serving you again!
I came in to get 4 wheels balanced, other than waiting for 3 hours because I was informed that this dealership has only 1 balancing machine, the service was okay. The service advisor kept me informed on the progress which was nice.
Business response:
We are happy to hear that your service advisor kept you informed throughout your visit that kind of communication makes a real difference. We understand that a three-hour wait is a long time, and we appreciate your patience while our team worked through the balancing service. Thank you for taking the time to share your experience, and we hope to see you again.
Making an appointment and the service advisor made this service easy. Jasmine kept me updated and was pleasant to work with. I would recommend her to new customers.
Business response:
Your review is appreciated, and it is wonderful to hear that your service experience was smooth from start to finish. Jasmine clearly made a positive impression, and we are glad her communication and friendly approach made the process easy for you. We will be sure to pass along your kind words to her. Thank you for the recommendation, and we look forward to serving you again.
The service representative was great help
Business response:
We are absolutely thrilled to hear that your service representative made such a positive impression during your visit. Providing helpful, attentive service is something we work hard to deliver every time, and it means a lot to know that came through in your experience. Thank you for taking the time to share your feedback, and we look forward to serving you again.
I recommend it. It wasVery Good
Business response:
We sincerely value your recommendation and are glad to hear your experience was a very good one. It means a lot to us that you took the time to share your feedback, and we look forward to serving you again in the future.
Very short wait time for work to be completed.
Business response:
Thank you for sharing your experience with us. We know your time is valuable, and we are glad to hear that your service was completed quickly. We look forward to seeing you again!
Excellent service, and i must give a shout out to Ana and Eli For helping me. Im a youtuber and gave them credit in a video. youtu.be/Aiqmb8G98BM?is=haXdbxYHK5WBUblx
Business response:
We are overjoyed to hear about your experience with us! Ana and Eli will be thrilled to know their efforts made such a positive impression. It means a lot that you took the time to share your visit with your audience, and we are honored to be featured in your video. We look forward to welcoming you back anytime!
Vandergriff Toyota has a 4.3 star rating with 13,412 reviews.
Vandergriff Toyota is closed now. It will open on Monday at 9:00 a.m.