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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
My service advisor Justin Vest. I give the highest rating because my service advisor was attentive, honest, and kept me updated on the status of my vehicle. Justin treated me with respect, explained everything clearly, and made me feel like a valued customer. Excellent service all around. I will highly recommend Justin Vest as the best service advisor.
Business response:
Thank you for taking the time to share such a thoughtful and detailed review. It is genuinely wonderful to hear that Justin provided you with the attentive, honest, and respectful service that every customer deserves. Knowing that you felt valued and well-informed throughout the process is exactly the standard we strive to uphold. We will be sure to pass along your kind words to Justin, as recognition like this truly means a great deal. We look forward to serving you again!
Fast service and coupon for free car wash
Business response:
Thank you for sharing your experience with us! We are glad to hear that your service was completed quickly and that you were able to take advantage of the complimentary car wash offer. We look forward to welcoming you back the next time your vehicle is due for service.
I had scheduled an appointment and was out less than the predicted time.
Business response:
We are ecstatic to hear that your visit went so smoothly! Knowing that your appointment stayed on schedule, and even finished ahead of time, is exactly the experience we strive to provide for every customer. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
I had a problem with my Rav 4 and they were able to quickly diagnose and repair the issue. I am very happy with how they have taken care of me, my family, and my cars.
Business response:
We are glad to hear that your experience with us was a positive one! Knowing that we were able to quickly diagnose and resolve the issue with your RAV4 means a great deal to us. It is truly rewarding to know that you feel well cared for, and that extends to your family and your vehicles as well. We look forward to continuing to be your trusted resource for all your automotive needs.
Smooth and great. Need more comprehensive feedback on what maintenance have been done
Business response:
Thank you for your review and for sharing your experience with us. We are glad to hear that your visit went smoothly, and we truly appreciate you taking the time to leave such positive feedback. Your note about receiving more comprehensive maintenance documentation is a valuable insight, and we encourage you to connect with our service team during your next visit so they can walk you through everything that was completed in detail. We look forward to continuing to serve you.
I called Mike Hill and made an appt.for the same day and I got in a hour later. Oil change didn't take long. Mike is always professional, polite and if they find something that need attention he will let you know and explain it to you. He will answer any questions that you have. He's the only one that I call.
Business response:
We are thrilled to hear about your consistently positive experiences with Mike and the service team. Same-day appointments and efficient service are exactly what we strive to provide, and it means a great deal to know that our team is delivering on that promise. We truly value customers like you who trust us with their vehicles, and we look forward to continuing to provide you with the same level of professional, attentive service every time you visit.
It was honestly an amazing experience. They were super fast and easy.
Business response:
Thank you for taking the time to share your experience with us. We are so glad to hear that the process felt seamless and efficient that is exactly the kind of experience we strive to provide for every customer. We look forward to being here for you whenever you need us!
It always a pleasure to come to get my car service, my advisor is very attentive and make sure my need are met.
Business response:
Thank you for sharing such a kind and genuine reflection of your experience with us. It means a great deal to know that your visits consistently feel welcoming and that your service advisor takes the time to truly listen and look after your needs. We take pride in providing attentive, personalized care, and it is wonderful to hear that comes through. We look forward to continuing to serve you for many miles to come.
Always have to wait but they eventually get the work done. Just leave it if you can.
Business response:
Thank you for sharing your experience with us. We understand that wait times can be a factor, and we genuinely appreciate your patience and your trust in our team to get the job done right. Your tip about dropping the vehicle off is a great one, and we are glad that approach has worked well for you. We look forward to continuing to serve you.
Vandergriff Toyota has a 4.3 star rating with 13,412 reviews.
Vandergriff Toyota is closed now. It will open on Monday at 9:00 a.m.