This profile has been claimed by the business owner or representative.
Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Fast & friendly service. Alwas in & out
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your feedback about receiving quick and welcoming assistance means so much to us. We understand how valuable your time is, and we're thrilled that we could provide you with efficient service while maintaining the caring approach you deserve. Thank you for choosing Vandergriff Toyota and for taking the time to share your positive experience.
I'm glad that the recall was completed. I just wish that the first service agent could have checked to see if the recalled part was in Parts before I made a reservation (I told you what it was for) or when I brought the vehicle in and the second service agent again had a chance to check to see if you had the part in before I left.....and had to come back later that day without the work done, because the recalled part wouldn't be in for several days.
Business response:
We strive to improve based on your feedback regarding the recall service process, and we understand your frustration. We appreciate you taking the time to complete the recall work with us and value your patience throughout the process. Your feedback helps us identify opportunities to streamline our service operations and provide a smoother experience for our customers. Please reach out to Mike Book at mbook@vtaig.com so we can discuss this further.
They very helpful, Lonnie his very nice to talk with.
Business response:
Thank you for sharing your positive experience with us! We are delighted to hear that our team provided you with such supportive service during your visit. It's wonderful to know that you found our staff member to be pleasant and easy to work with. Your feedback about the helpful assistance you received means a great deal to us. We truly appreciate customers like you who take the time to recognize excellent service, and we look forward to continuing to serve you for years to come.
Good. Promise on time. Will come back
Business response:
We are grateful for your positive feedback about our timely service delivery. It's wonderful to hear that we kept our promise and met your expectations with your experience. Your trust in returning means everything to our team. We look forward to continuing to provide you with the reliable service you deserve in the future.
Service excellent and fast, I do not waiting more 1 hour 1/2 , also I have coupon to car wash too.
Business response:
Thank you for taking the time to share your experience. We are thrilled to hear that our team provided you with outstanding and efficient service, completing everything within an hour and a half. It's wonderful that you were able to take advantage of the car wash coupon as well. Your satisfaction means everything to us at Vandergriff Toyota, and we appreciate you choosing us for your vehicle's needs. We look forward to serving you again in the future.
Good service. The lady was nice. Everything was good.
Business response:
We are delighted to hear about your positive experience with us! It's wonderful to know that you received excellent service and found our team member to be pleasant and helpful. Your satisfaction with every aspect of your visit means so much to us at Vandergriff Toyota. We truly appreciate you taking the time to share your feedback about your overall experience. Thank you for choosing us for your automotive needs!
Helpful and fixed my problem.
Business response:
We are delighted to hear that our team was able to assist you effectively and resolve your concern. Your positive feedback about the helpful service you received means a great deal to us at Vandergriff Toyota. We understand how important it is to have your issues addressed properly, and we're pleased that we could meet your expectations. Thank you for taking the time to share your experience.
Quick oil change, well done. Courteous staff and free coffee while you wait.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that we provided you with efficient oil change service while maintaining our commitment to quality work. We're pleased that our staff's courteous approach made your visit comfortable, and we're glad you enjoyed the complimentary coffee during your wait. Your satisfaction with both our technical service and hospitality means everything to us at Vandergriff Toyota. We appreciate you taking the time to share your experience and ... read more
I learned more about the truck
Business response:
We are overjoyed to hear that you gained valuable knowledge about your new truck! It's wonderful when customers discover more about their vehicle's features and capabilities. We're thrilled that we could provide you with helpful information. Your satisfaction means everything to us, and we're grateful you chose us for your truck needs.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,109 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.