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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I was surprised by all the negative feedback about Vandergriff Toyota. I guess I've been pretty lucky with my service at the dealership. I do dislike having to pay cash for any purchase to avoid the credit card fee. I haven't seen this at any other dealerships. The only other issue I've had is normal at most dealerships, are delays and long waits for service.
Business response:
We deeply appreciate your loyalty and appreciate you sharing your positive experience with us. It's wonderful to hear that you've had consistently good service with us, and we're grateful for your understanding regarding some of the common industry challenges like service wait times. Your feedback about the cash payment requirement to avoid credit card fees is valuable to us, and we genuinely appreciate you bringing this to our attention. We understand how this policy might differ from your experiences elsewhere, and we're t... read more
Faith Jones is the absolute best Service Advisor I have ever dealt with. The entire staff took great care of my truck and me as well.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that Faith provided you with exceptional service as your Service Advisor and that our entire team took great care of both you and your vehicle. Your kind words about Faith and our staff mean so much to us at Vandergriff Toyota. We take great pride in delivering authentic, professional service that goes above and beyond for every customer. It's feedback like yours that motivates our team to continue providing the outstanding care and attention th... read more
The person we worked with was great.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We're thrilled to hear that our team member provided you with excellent service during your visit. Your kind words mean a great deal to us and serve as wonderful recognition for our staff's dedication to delivering outstanding customer service. We truly appreciate customers like you who take the time to acknowledge great service, and we look forward to continuing to exceed your expectations in the future.
Bobby was an amazing help, he provide with suggestions and share his experience with different tires brands.
Business response:
Your positive feedback means so much to us at Vandergriff Toyota. We're thrilled to hear that Bobby provided you with such exceptional service by sharing his expertise and experience with different tire brands to help guide your decision. It's wonderful to know that you received the knowledgeable assistance you needed. We truly value customers like you who take the time to recognize our team members' dedication to providing authentic, professional service. Your experience reflects exactly what we strive for in every interact... read more
My service advisor, Jasmine tok care of me like always.
Business response:
Your positive feedback about Jasmine's exceptional service truly brightens our day. We're thrilled to hear that she consistently takes such wonderful care of you during your visits. It's incredibly rewarding to know that our team members like Jasmine are making a meaningful difference in your ownership experience. Your loyalty and trust in our service team mean everything to us, and we look forward to continuing to provide you with the outstanding care you deserve.
Excellent workvery pleased.
Business response:
Thank you immensely for taking the time to share your positive experience. We are genuinely delighted to hear that you were very pleased with the excellent work provided during your visit. Your satisfaction means everything to us, and we truly appreciate your trust in our team. We look forward to continuing to serve you with the same level of excellence you have come to expect from us.
As always Faith Jones was the best! Always keeping me updated on my vehicle.
Business response:
We are happy to hear about your positive experience with our team! It's wonderful to know that you received excellent communication and updates throughout your service visit. Your feedback highlights the dedication our staff has to keeping customers informed and providing outstanding service. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience. We look forward to continuing to serve you with the same level of care and attention you've come to expect.
Customer service and I was giving updates
Business response:
Your positive experience means a great deal to us. We're pleased to hear that our customer service team kept you well-informed throughout your visit with regular updates. Thank you for choosing Vandergriff Toyota and for taking the time to share your feedback. We appreciate customers like you who recognize our commitment to providing transparent communication and quality service.
Wonderful customer service!
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are truly grateful that you found our customer service to be wonderful, and it means so much to know that our team made such a positive impression during your visit. Your feedback reinforces our commitment to providing exceptional service to every customer who walks through our doors. We appreciate your trust in us and look forward to continuing to serve you for many years to come.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,107 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.