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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Customer service was great. The waiting time for just an oil change was near 2 hours.
Business response:
Your thoughts are important to us. We appreciate you recognizing the excellent service our team provided during your visit. We understand that spending nearly two hours for an oil service was longer than expected, and we recognize how valuable your time is. We are committed to improving our service efficiency while maintaining the quality care you experienced. For further assistance, please contact Mike Book at mbook@vtaig.com.
Very good service ,nice staff and familiar
Business response:
Thank you for sharing your wonderful feedback about your experience with us. We are thrilled to know that you found our team helpful and welcoming, and that the quality of service met your expectations. Creating a comfortable atmosphere where our customers feel at home is something we truly value. Your kind words about our staff mean so much to us, and we appreciate you taking the time to recognize their efforts. We look forward to continuing to provide you with excellent service.
It's OK Some advisers better than others
Business response:
Your input is valuable to us and we appreciate you taking the time to share your experience. We understand that service quality can vary, and we recognize your observation about the differences among our team members. Your feedback helps us identify opportunities to ensure all our customers receive consistently excellent service. We are committed to continuous improvement and providing the best possible experience for every visit. To discuss your experience further, please contact Mike Book at mbook@vtaig.com.
It was a very good experience if you ask me. I was well treated by the person attending and left quickly as well which is very important to me on a work day
Business response:
We greatly appreciate your wonderful feedback about your recent visit. It's fantastic to hear that you had such a positive experience and felt well cared for by our team member. We understand how valuable your time is, especially during a busy work day, so we're thrilled that we were able to provide you with efficient and courteous service. Your satisfaction means everything to us, and we're grateful that you took the time to share your experience. We look forward to continuing to provide you with excellent service.
Lonnie was great and helping to make sure the issues that were going on with my vehicle or evaluated. He was very timely and letting me know the cost and what really needed to be fixed at this time. Service was a great treated with lots of respect.
Business response:
We deeply appreciate your feedback about your recent service experience with us. It's wonderful to hear that our team member provided such excellent support in evaluating your vehicle's concerns. We're pleased that you received timely communication about costs and priorities for necessary repairs. Your recognition of the respectful treatment you received means so much to us at Vandergriff Toyota. Thank you for trusting us and for taking the time to share your positive experience.
All service that was needed were addressed. I would have liked to be kept up to date on service while I waited.
Business response:
We are pleased to hear that we were able to take care of all the service needs for your vehicle. Your experience matters greatly to us, and we understand how valuable it is to stay informed about the progress of your vehicle's service while you wait. We appreciate you taking the time to share your thoughts, as feedback like yours helps us continue improving the service experience we provide to our customers.
Ryan Parker is the best!! Got me in and out in great time.
Business response:
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that our team member provided you with such exceptional service and was able to handle your visit efficiently. It's fantastic to know that you had a smooth and timely experience with us. Your positive feedback about the outstanding service you received truly means a lot to our team. We appreciate your business and look forward to continuing to serve you in the future!
very knowledgeable and well mannered employees
Business response:
Thank you for recognizing our team's expertise and courteous service! We take great pride in providing knowledgeable assistance and respectful treatment to every customer at Vandergriff Toyota.
Great job. Very nice people to work with. Kept us informed and got the car finished before it was promised!
Business response:
We are delighted to hear about your positive experience with our team! It's wonderful to know that our staff made such a great impression and that you found everyone pleasant to work with. We take pride in maintaining clear communication throughout the service process, so we're thrilled that you felt well-informed every step of the way. Completing your vehicle's service ahead of schedule while maintaining our quality standards is exactly what we strive for. Your kind words about our team and service delivery truly mean a lot... read more
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,097 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is open now. It will close at 9:00 p.m.