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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Vandergriff Toyota sets the bar regarding customer service and working to assist anyone in purchasing a car. They are the best!
Business response:
We are elated to hear that you had such a positive experience with our team. Your feedback about how we work to assist customers in their car purchasing journey means so much to us. We truly appreciate you recognizing our commitment to setting high standards and providing exceptional service. Thank you for taking the time to share your wonderful experience!
It was good foe what they could do. I had TPWS error that was not cleared. I took it to pep boys who fixed the issue. I am fine but was hoping it would have been cleared but was not.
Business response:
Thank you for your review and for choosing Vandergriff Toyota for your service needs. We understand your concern about the TPWS error not being resolved during your visit with us. While we appreciate that you found our service good for what we could accomplish, we recognize that leaving with an unresolved issue was not the complete solution you were hoping for. We are glad to hear that you were able to get the TPWS problem fixed and that you are satisfied with the final outcome. Your feedback helps us understand where we can... read more
There services was good as always no problem. He was very polite and informative about what I needed for my girl to purr like a kitten again
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful that you found our staff to be courteous and knowledgeable in explaining exactly what your vehicle needed. We take pride in providing quality care that keeps your vehicle running smoothly and efficiently. Your satisfaction with our consistently reliable service means everything to us at Vandergriff Toyota. Thank you for trusting us with your vehicle's maintenance needs.
The price I was quoted is the price I paid
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your feedback about the transparent pricing you received. It means a great deal to know that we delivered exactly what we promised with no surprises or hidden costs. Your trust in Vandergriff Toyota is valued, and we are pleased that your purchase experience met your expectations. We strive to maintain honest and straightforward pricing for all our customers, and your review confirms we are on the right track.
Friendly and accommodating service and experience
Business response:
We are ecstatic to hear about your wonderful experience with our team! Your feedback about receiving friendly and helpful service means so much to us. We work hard to ensure every customer feels welcomed and supported throughout their visit, and it sounds like we achieved that goal with you. Thank you for taking the time to share your positive experience - it truly brightens our day and motivates our entire team to continue providing the caring service our customers deserve.
Very busy & had appointment time mixed up but all turned out fine!
Business response:
Thank you for sharing your experience with us. We understand that busy times can sometimes lead to scheduling mix-ups, and we appreciate your patience when the appointment time got confused. It's wonderful to hear that despite the initial confusion, everything worked out well in the end. Your understanding means a lot to us, and we're glad we could still provide you with a positive experience.
Excellent service. The staff was very friendly and informative. Wait time was as normal bad
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about our friendly and knowledgeable staff truly means the world to us. We understand that waiting times can sometimes feel longer than expected, and we appreciate your patience during your visit. It's wonderful to know that despite this, you found our service to be excellent overall. We're committed to providing the best possible experience for our valued customers like yourself, and your review helps us continue improving our services.
Service was done quickly and no one tried to sell me unnecessary services.
Business response:
Thank you for the positive feedback! We're glad we could complete your service efficiently while respecting your time and budget. Your trust in our honest, no-pressure approach means everything to us at Vandergriff Toyota.
My advisor, Lonnie Glenn was great, I got time updates, service costs, and recommendations all without asking for it and the service was done thoroughly and quickly.
Business response:
Thank you for sharing your wonderful experience! We're delighted to hear that Lonnie Glenn provided excellent communication with proactive updates on timing, costs, and recommendations. We truly value customers who recognize when our team goes above and beyond to deliver thorough and efficient service. Your positive feedback means so much to our team at Vandergriff Toyota.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.4 star rating with 12,766 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is open now. It will close at 9:00 p.m.