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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,077 reviews
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James G.'s profile image
James G. 
on Birdeye

a year ago

Great Experience 

Business response:

Hello Mr. Gardner, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thanks so much for the 5 stars. We hope you feel better very soon. Thanks again! 

Liam B.'s profile image
Liam B. 
on Birdeye

a year ago

Thanks. Got us and out quickly. Really, appreciate the staffs help. 

Business response:

Hello, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Mikel H.'s profile image
Mikel H. 
on Birdeye

a year ago

Was taken right in. Everyone was pleasant and polite. Was in and out in less than an hour. 

Business response:

Hello, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Denise C.'s profile image
Denise C. 
on Birdeye

a year ago

I recommend Vic Complete Care. The staff was courteous, professional, knowledgeable and compassionate.. They made sure I was comfortable before discharging me. The 24 hour follow up call was also very appreciated to address current status and any questions. 

Business response:

Hello Ms. Carlson, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

aj s.'s profile image
aj s. 
on Birdeye

a year ago

I visited Vik complete care on 1/25/23. The receptionist was friendly and I was admitted quickly. The nurses and doctor were knowledgeable and helpful. I truly appreciate the care I received. 

Business response:

Hello, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Nishk K.'s profile image
Nishk K. 
on Birdeye

a year ago

Viks always provides quick and competent care. Important to know they bill like an emergency room but they don’t hide it either. 

Business response:

Hello! Thank you for choosing our Westlake facility recently! We ARE a full service free standing emergency room 24/7! We are here to help with whatever ails you no matter the time of night or day, we will get you answers! We appreciate the 5 stars and the kind words! Thank you again so very much and please get well soon! 

Jane R.'s profile image
Jane R. 
on Birdeye

a year ago

When I arrived I was extremely disoriented and confused mentally, apparently from either Covid or medication. Nonetheless, I was treated very courteously and respectfully. There was no wait time at all. They were very thorough with testing and ruling out major medical problems as the cause. I would definitely recommend this facility for pretty much any non life threatening emergency. 

Business response:

Hello Ms. Russo, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. We are a full service ER so we can handle any emergency big or small!! We hope you feel better very soon. Thanks again! 

Michael H.'s profile image
Michael H. 
on Birdeye

a year ago

Easy, efficient, professional. 

Business response:

Hello Mr. Haggerty, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Jeffrey G.'s profile image
Jeffrey G. 
on Birdeye

a year ago

Best doctors office visit in decades. Fast, friendly, smart! 

Business response:

Hello Mr. Gifford, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,077 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.