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VIK Complete Care
- Healthcare
- Austin, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
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Excellent, great people, friendly stuff
Business response:
We are so grateful for your review. Thanks for sharing your rating with us.
The tech doing the ultrasound to check for blood clot was a bit too talkative about stuff that had nothing to do with the procedure. The physician I saw diagnosed my problem as tendonitis, but I question whether that is correct as she never actually examined my arm.
Business response:
Thank you for taking the time to provide your feedback. We strive to provide to provide the highest level of care and apologize if your experience was anything less than stellar. Our Medical Director, Dr. Roe, attempted to contact you but could not reach you. At your convenience, please call Dr. Roe, at 512-527-6427.
Everyone was great. Got in and out quickly with medicine prescribed as needed. Very efficient with caring staff.
Business response:
Hello Mr. Rado, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again!
What am amazing experience! We rushed over because my daughter was having arm pain and I thought she may have dislocating something. Her care was so fast and easy and she even left with an adorable little teddy bear! Dr. Singh even called this morning to make sure she was still doing on. Highly recommend!
Business response:
Hello Ms. Richter, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again!
Quick and helpful
Business response:
Hello Ms. Waldrip, , We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. We hope you feel better very soon. Thanks again!
Very professional and thorough.
Business response:
Hello Mr. Uhre, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. We hope you feel better very soon. Thanks again!
Fast, friendly and professional. The doctor addressed all of my concerns and I was in and out in no time. Highly recommend!
Business response:
Hello Ms. Connell. We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. We hope you feel much better very soon. Thanks again!
Great care. No wait.
Business response:
Hello Ms. Zwerneman, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. We hope you feel better very soon. Thanks again!
It is impossible to exaggerate the amazing care you receive at Complete Care’s “Emergency Room”. I went Sunday evening for difficulty in swallowing, plus burning pain in my throat and chest that was getting worse by the hour. Dr. Hayeock ordered tests, including an EKG, bloodwork and chest x-ray.. He listened carefully to my issues, and was very thorough in asking questions. He even managed to reach my regular gastroenterologist to review his findings. Nurse MiLinda was amazing in her care. She was incredibly pr... read more
Business response:
Hello, Wow! Thank you so very much for excellent feedback. We are so pleased to hear you had such an outstanding experience at our Westlake facility. Dr. Haycock and his team are fantastic. We are so proud to have them here at Complete Care. We are thrilled you'll keep us in the forefront of your mind if you ever need emergency medial attention again in the future. Please take care and get well soon.
Frequently asked questions about VIK Complete Care
How is VIK Complete Care rated?
VIK Complete Care has a 5 star rating with 1,139 reviews.
When is VIK Complete Care open?
VIK Complete Care is open now. It is open 24/7.