This profile has been claimed by the business owner or representative.
VIK Complete Care
- Healthcare
- Austin, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
Get directions
Great experience I was very well taking care 💌
Business response:
Hello, Thank you for the kind words regarding your experience at our Westlake location. We couldn't be more pleased to hear what a great ER visit you had with Complete Care. We're here and open 24/7, always ready to help. Thank you again and please take care.
Great experience, excellent staff.
Business response:
Hello, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience at VIK Complete Care and found our staff to be excellent. Providing exceptional service to our customers is our top priority, and your positive feedback serves as a great motivation for us. Please take care.
Everyone was super nice and the doc fixed me right up!!
Business response:
Hello Ms. Walker, Thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience at VIK Complete Care. Our team always strives to provide excellent customer service and effective medical care. We appreciate your kind words and are glad that we were able to help you get back on track. Once again, thank you for choosing VIK Complete Care. We look forward to serving you again if the need arises!
Kind, thoughtful and thorough care. I felt like all my concerns were addressed and nothing was trivialized.
Business response:
Hello Ms. Kugler, Thank you so much for taking the time to write such a kind review about your experience with VIK Complete Care. We are delighted to hear that you found our team to be kind, thoughtful, and thorough in addressing your concerns. At VIK Complete Care, we strive to ensure that every customer's needs are met and no concern is trivialized. Your satisfaction is our top priority, and your positive feedback is truly encouraging for our team. Once again, thank you for entrusting us with your care.
Very quick. Gave me all the info I needed when home and very friendly.
Business response:
Hello Ms. Daoedsjah, Thank you so much for your kind words and for taking the time to share your positive experience with VIK Complete Care. We are thrilled to hear that our team provided you with quick assistance, valuable information, and a friendly service. At VIK Complete Care, our goal is to ensure that our customers receive the best care possible, so we truly appreciate your feedback. Thank you again for choosing VIK Complete Care and for your fantastic five-star review!
Prompt, gave me good attention, testing and explained recommendations well. Compassionate, caring, easy to talk to.
Business response:
Hello Mr. Gunthorp, Thank you for your wonderful review of VIK Complete Care! We are thrilled to hear that we provided you with exceptional service and attention, as well as compassionate care. We always strive to deliver top-notch care and recommendations to our customers. If you ever need our services again, please stop on by, we'll be here ready and waiting!
I really appreciate being able to just walk in and get help from the fine doctors and staff. My symptoms took a bad turn Saturday morning and I visited Saturday and again Sunday. It was a great relief to get diagnosed and treatment started. I am very grateful for the care I received.
Business response:
Hello Mr. Copp, Thank you for taking the time to share your positive experience at VIK Complete Care. We are glad that our doctors and staff were able to assist you promptly and effectively. Your feedback means a lot to us and we appreciate your kind words. If you ever need our services again, please do not hesitate to stop on by. We're here ready and waiting.
Very professional and efficient
Business response:
Hello Mr. Falk, Thank you for taking the time to provide us with your feedback on your experience with VIK Complete Care. We are thrilled to hear that our team provided you with professional and efficient service. We appreciate your trust in our business and hope to continue serving you in the future.
The service was fast and easy check in had X-ray's and results in a very timely fashion. The only thing I didn't care for was the Tramidol....so I just took Advil instead, and that worked much better.
Business response:
Hello Ms. Honzik, Thank you for taking the time to share your experience at VIK Complete Care. We're happy to hear that the service was fast and easy with timely X-ray results. We're sorry that you didn't like the Tramadol medication, but we're glad that you found relief with Advil instead. If you ever need our services again, please don't hesitate to stop back in. Thank you again for your review and have a great day!
Frequently asked questions about VIK Complete Care
How is VIK Complete Care rated?
VIK Complete Care has a 5 star rating with 1,077 reviews.
When is VIK Complete Care open?
VIK Complete Care is open now. It is open 24/7.