VIK Complete Care's cover image
Claimed

This profile has been claimed by the business owner or representative.

VIK Complete Care - Austin, TX

5.0
Get directions

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

Get directions
5.01,090 reviews
Select a rating
Tea J.'s profile image
Tea J. 
on Birdeye

a year ago

The best ER experience I ever had.. Miriah is very welcoming and warm and promptly checked me in. Dr. Roe is very personable, thorough, and his diagnosis and treatment were spot on. Could not have asked for a better physician. He called and followed up the next day to ensure I was recovering. Jessie K was compassionate and an excellent nurse- she was able to get the IV in immediately completely pain free, brought me heating packs/ blankets/etc, and checked in on me multiple times and made the experience pleasant despite the ... read more

Business response:

Hello Ms. Jonsson, Thank you so very much for choosing our Westlake facility. We are thrilled that Dr. Roe, Jessie, Mia and Miriah are the team who took care of you and provided excellent service. We are so very proud! We're open 24/7 and always here to help. Thank you so very much again for the compliments and kind word. We hope you are back to 100% in no time. Thank you again. 

Anthony A.'s profile image
Anthony A. 
on Birdeye

a year ago

Just felt welcome 

Business response:

Hello Mr. Armstrong, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. So pleased to hear you felt welcomed. Appreciate you choosing Complete Care. We hope you feel better very soon. Thanks again! 

Larry R.'s profile image
Larry R. 
on Birdeye

a year ago

Great staff 

Business response:

Hello Mr. Richardson, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Pattie W.'s profile image
Pattie W. 
on Birdeye

a year ago

Compassionate and caring, thorough, complete, that’s you all! Great advice and prep for hospital. Repeat result for me. God bless you, Dr Roe et al. I am finally healing after complications from Virus. Thank you for beginning the process. So grateful for you guys; thanks for your non compromising approach to medicine and to the patient. How appreciative we are you’re in the community. Bill & Pattie Walker and family, (all 36 of us) 

Business response:

Hello Ms. Walker, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location and that Dr. Roe and his team were able to take such good care of you. We are so thankful ourselves to be part of the Westlake community. Thank you for the kind words! We hope you continue to feel better and better. Thanks again! 

Gayle S.'s profile image
Gayle S. 
on Birdeye

a year ago

Once again, the Emergency Room of VIK Complete Care in Westlake gave me the immediate attention I required without sacrificing quality of care. Dr. Roe and his nurse quickly took me into their care, including x-rays, to diagnose and treat my symptoms. I am pleased with my normal internist but there is no way I would every get the immediate care that I do at VIK's Emergency Room. I gladly tell my friends to use this facility if they are in need of immediate care. There aren't enough stars to give them!! 

Business response:

Hello Ms. Scott, WOW! We really appreciate you taking the time to give us such fantastic feedback with! Dr. Roe and his staff are wonderful! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Jason P.'s profile image
Jason P. 
on Birdeye

a year ago

Great job, no wait and excellent service. A lot easier than the Hospital ER. 

Business response:

Hello Mr. Pinkham, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Jeffry B.'s profile image
Jeffry B. 
on Birdeye

a year ago

Prompt! Listened! Feeling better. 

Business response:

Hello Mr. Bednarz, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Pedro Romero N.'s profile image
Pedro Romero N. 
on Birdeye

a year ago

This second time I got a deeper screening by Dr BOHEM and her diagnosis was better, as I got a faster heling of my infection 

Business response:

Hello, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Steven H.'s profile image
Steven H. 
on Birdeye

a year ago

Great experience 

Business response:

Hello Mr. Harren, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,090 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com