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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,117 reviews
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Saloni W.'s profile image
Saloni W. 
a year ago

Experience was first class. The staff, nurse and doctor. 

Business response:

Hello, Thank you for your positive feedback. We're thrilled to hear that you had a first-class experience with our staff, nurse, and doctor. We appreciate you choosing our Westlake facility when you needed urgent healthcare. We're always open 24/7 and ready to help! Thank you again. 

Michael J.'s profile image
Michael J. 
a year ago

Everyone was fantastic. I’m glad I found them. 

Business response:

Hello Mr. Jones, Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you received excellent care from our staff at our Westlake facility. Your kind words mean a lot to us, and we truly appreciate your support. . We are always here to provide you with the best care possible 24/7 and we're so glad you found us too! Thank you for choosing Complete Care and get well soon.  

Corinne Coons G.'s profile image
Corinne Coons G. 
a year ago

Very efficient and professional! 

Business response:

Hello Ms. Gallagher, Thanks so much for the kind words and high rating. We are so happy to be able to offer such quality healthcare in the Westlake area. Please feel better soon.Thank you again. 

Lone H.'s profile image
Lone H. 
a year ago

Great experience I was very well taking care 💌 

Business response:

Hello, Thank you for the kind words regarding your experience at our Westlake location. We couldn't be more pleased to hear what a great ER visit you had with Complete Care. We're here and open 24/7, always ready to help. Thank you again and please take care. 

Fate R.'s profile image
Fate R. 
a year ago

Great experience, excellent staff. 

Business response:

Hello, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience at VIK Complete Care and found our staff to be excellent. Providing exceptional service to our customers is our top priority, and your positive feedback serves as a great motivation for us. Please take care.  

Hannah W.'s profile image
Hannah W. 
a year ago

Everyone was super nice and the doc fixed me right up!! 

Business response:

Hello Ms. Walker, Thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience at VIK Complete Care. Our team always strives to provide excellent customer service and effective medical care. We appreciate your kind words and are glad that we were able to help you get back on track. Once again, thank you for choosing VIK Complete Care. We look forward to serving you again if the need arises!  

Sandra K.'s profile image
Sandra K. 
a year ago

Kind, thoughtful and thorough care. I felt like all my concerns were addressed and nothing was trivialized. 

Business response:

Hello Ms. Kugler, Thank you so much for taking the time to write such a kind review about your experience with VIK Complete Care. We are delighted to hear that you found our team to be kind, thoughtful, and thorough in addressing your concerns. At VIK Complete Care, we strive to ensure that every customer's needs are met and no concern is trivialized. Your satisfaction is our top priority, and your positive feedback is truly encouraging for our team. Once again, thank you for entrusting us with your care.  

Sherry D.'s profile image
Sherry D. 
a year ago

Very quick. Gave me all the info I needed when home and very friendly. 

Business response:

Hello Ms. Daoedsjah, Thank you so much for your kind words and for taking the time to share your positive experience with VIK Complete Care. We are thrilled to hear that our team provided you with quick assistance, valuable information, and a friendly service. At VIK Complete Care, our goal is to ensure that our customers receive the best care possible, so we truly appreciate your feedback. Thank you again for choosing VIK Complete Care and for your fantastic five-star review!  

JOHN G.'s profile image
JOHN G. 
a year ago

Prompt, gave me good attention, testing and explained recommendations well. Compassionate, caring, easy to talk to. 

Business response:

Hello Mr. Gunthorp, Thank you for your wonderful review of VIK Complete Care! We are thrilled to hear that we provided you with exceptional service and attention, as well as compassionate care. We always strive to deliver top-notch care and recommendations to our customers. If you ever need our services again, please stop on by, we'll be here ready and waiting!  

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,117 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.