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VIK Complete Care
- Healthcare
- Austin, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
Get directions
Not left hanging around, triaged my condition very efficiently and applied the best treatment. Everyone was very friendly, highly professional and knowledgeable Next day my condition, which if allowed to progress would become life threatening, is massively improved. I feel I am on the road to a full recovery. Thank you.
Business response:
Hello Mr. Stewart, Thank you for taking the time to leave such a positive review for VIK Complete Care. We are thrilled to hear that our team was able to efficiently address and treat your condition, and that you left feeling satisfied with the service you received. We take pride in providing friendly, professional, and knowledgeable care to all of our patients. Thank you once again for choosing VIK Complete Care.
My family has been a patient for many years. That speaks volumes - the staff are dedicated and a great team. We appreciate Dr Vik experience and knowledge and consider him not just our physician but a good friend.
Business response:
Hello Ms. Pfenninger, We really appreciate you taking the time to share your rating with us! . We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again!
Fast efficient and very friendly
Business response:
Hello Mr. Gauntt, We really appreciate you taking the time to share your rating with us! . We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again!
Dr. Roe, Brooke RN, and Paulo CT-Tech were absolutely amazing with my son. Brooke did our triage and was so patient with him. He is a 9 year old and we came in for a boil in a sensitive spot. All three of them worked at his pace. When it was time to cut it open and drain it all three of them worked together and gave him the best experience. They talk TO HIM. They made him feel comfortable. They distracted him. They laughed at his "jokes". All three of them deserve all the praise. Great job!
Business response:
Hello, Thank you for your review! We're thrilled to hear that Dr. Roe, Brooke RN, and Paulo CT-Tech provided your son with excellent care and made him feel comfortable throughout his visit. We appreciate your kind words and will make sure to pass them along to our staff. Thank you for choosing VIK Complete Care for your healthcare needs. Hope your son is feeling much better already!
The staff was knowledgeable, compassionate, and efficient. It was a great experience and I feel much better. Dr. Roe, Jen, Mia, and Miriah were all top-notch!!
Business response:
Hello Mr. Froelich, Thank you for leaving us a wonderful review! We are thrilled to hear that you had such a great experience with our knowledgeable, compassionate, and efficient staff. We are glad that you feel much better because of our services. Dr. Roe, Jen, Mia, and Miriah will be delighted to hear that they provided you with top-notch care. Please take care and thank you again.
Love VIKs. Easy. Fast. Professional. Good medicine. GP practices no longer have open appointments during the day for the sick. VIKs always does!! Thank you!
Business response:
Hello Ms. Bishop, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again!
would like to ours again, just the 2 o f us . wanted to learn deat ails about how owners ,,live in oprivayf residence w (kile s tayiing in their homes. where do they eat.. plaza o r th e Q can they spend lon g times with spouse or only limited or scheduled time. hi Aus i are meds distributed tin, Texas .
Business response:
Thank you for visiting our Westlake location. Please feel free to reach out to us if you have any questions or need additional assistance. Our Clinical Coordinator, Jessie, can be reached at 512-387-3800.
Excellent, great people, friendly stuff
Business response:
We are so grateful for your review. Thanks for sharing your rating with us.
The tech doing the ultrasound to check for blood clot was a bit too talkative about stuff that had nothing to do with the procedure. The physician I saw diagnosed my problem as tendonitis, but I question whether that is correct as she never actually examined my arm.
Business response:
Thank you for taking the time to provide your feedback. We strive to provide to provide the highest level of care and apologize if your experience was anything less than stellar. Our Medical Director, Dr. Roe, attempted to contact you but could not reach you. At your convenience, please call Dr. Roe, at 512-527-6427.
Frequently asked questions about VIK Complete Care
How is VIK Complete Care rated?
VIK Complete Care has a 5 star rating with 1,077 reviews.
When is VIK Complete Care open?
VIK Complete Care is open now. It is open 24/7.