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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,077 reviews
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Jimmy R.'s profile image
Jimmy R. 
on Birdeye

a year ago

Everyone was great. Got in and out quickly with medicine prescribed as needed. Very efficient with caring staff. 

Business response:

Hello Mr. Rado, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again! 

Mariam R.'s profile image
Mariam R. 
on Birdeye

a year ago

What am amazing experience! We rushed over because my daughter was having arm pain and I thought she may have dislocating something. Her care was so fast and easy and she even left with an adorable little teddy bear! Dr. Singh even called this morning to make sure she was still doing on. Highly recommend! 

Business response:

Hello Ms. Richter, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again! 

Sarah W.'s profile image
Sarah W. 
on Birdeye

a year ago

Quick and helpful 

Business response:

Hello Ms. Waldrip, , We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Craig U.'s profile image
Craig U. 
on Birdeye

a year ago

Very professional and thorough. 

Business response:

Hello Mr. Uhre, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Mary C.'s profile image
Mary C. 
on Birdeye

a year ago

Fast, friendly and professional. The doctor addressed all of my concerns and I was in and out in no time. Highly recommend! 

Business response:

Hello Ms. Connell. We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. We hope you feel much better very soon. Thanks again! 

Jane Z.'s profile image
Jane Z. 
on Birdeye

a year ago

Great care. No wait. 

Business response:

Hello Ms. Zwerneman, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Gayle S.'s profile image
Gayle S. 
on Birdeye

a year ago

It is impossible to exaggerate the amazing care you receive at Complete Care’s “Emergency Room”. I went Sunday evening for difficulty in swallowing, plus burning pain in my throat and chest that was getting worse by the hour. Dr. Hayeock ordered tests, including an EKG, bloodwork and chest x-ray.. He listened carefully to my issues, and was very thorough in asking questions. He even managed to reach my regular gastroenterologist to review his findings. Nurse MiLinda was amazing in her care. She was incredibly pr... read more

Business response:

Hello, Wow! Thank you so very much for excellent feedback. We are so pleased to hear you had such an outstanding experience at our Westlake facility. Dr. Haycock and his team are fantastic. We are so proud to have them here at Complete Care. We are thrilled you'll keep us in the forefront of your mind if you ever need emergency medial attention again in the future. Please take care and get well soon. 

PEGGY G.'s profile image
PEGGY G. 
on Birdeye

a year ago

Timely no wait professional staff all the way through efficient complete care 

Business response:

Hello Ms. Godwin, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Tea J.'s profile image
Tea J. 
on Birdeye

a year ago

The best ER experience I ever had.. Miriah is very welcoming and warm and promptly checked me in. Dr. Roe is very personable, thorough, and his diagnosis and treatment were spot on. Could not have asked for a better physician. He called and followed up the next day to ensure I was recovering. Jessie K was compassionate and an excellent nurse- she was able to get the IV in immediately completely pain free, brought me heating packs/ blankets/etc, and checked in on me multiple times and made the experience pleasant despite the ... read more

Business response:

Hello Ms. Jonsson, Thank you so very much for choosing our Westlake facility. We are thrilled that Dr. Roe, Jessie, Mia and Miriah are the team who took care of you and provided excellent service. We are so very proud! We're open 24/7 and always here to help. Thank you so very much again for the compliments and kind word. We hope you are back to 100% in no time. Thank you again. 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,077 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.