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VIK Complete Care
- Healthcare
- Austin, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
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Very professional and thorough.
Business response:
Hello Mr. Uhre, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. We hope you feel better very soon. Thanks again!
Fast, friendly and professional. The doctor addressed all of my concerns and I was in and out in no time. Highly recommend!
Business response:
Hello Ms. Connell. We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. We hope you feel much better very soon. Thanks again!
Great care. No wait.
Business response:
Hello Ms. Zwerneman, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. We hope you feel better very soon. Thanks again!
It is impossible to exaggerate the amazing care you receive at Complete Care’s “Emergency Room”. I went Sunday evening for difficulty in swallowing, plus burning pain in my throat and chest that was getting worse by the hour. Dr. Hayeock ordered tests, including an EKG, bloodwork and chest x-ray.. He listened carefully to my issues, and was very thorough in asking questions. He even managed to reach my regular gastroenterologist to review his findings. Nurse MiLinda was amazing in her care. She was incredibly pr... read more
Business response:
Hello, Wow! Thank you so very much for excellent feedback. We are so pleased to hear you had such an outstanding experience at our Westlake facility. Dr. Haycock and his team are fantastic. We are so proud to have them here at Complete Care. We are thrilled you'll keep us in the forefront of your mind if you ever need emergency medial attention again in the future. Please take care and get well soon.
Timely no wait professional staff all the way through efficient complete care
Business response:
Hello Ms. Godwin, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again!
The best ER experience I ever had.. Miriah is very welcoming and warm and promptly checked me in. Dr. Roe is very personable, thorough, and his diagnosis and treatment were spot on. Could not have asked for a better physician. He called and followed up the next day to ensure I was recovering. Jessie K was compassionate and an excellent nurse- she was able to get the IV in immediately completely pain free, brought me heating packs/ blankets/etc, and checked in on me multiple times and made the experience pleasant despite the ... read more
Business response:
Hello Ms. Jonsson, Thank you so very much for choosing our Westlake facility. We are thrilled that Dr. Roe, Jessie, Mia and Miriah are the team who took care of you and provided excellent service. We are so very proud! We're open 24/7 and always here to help. Thank you so very much again for the compliments and kind word. We hope you are back to 100% in no time. Thank you again.
Just felt welcome
Business response:
Hello Mr. Armstrong, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. So pleased to hear you felt welcomed. Appreciate you choosing Complete Care. We hope you feel better very soon. Thanks again!
Great staff
Business response:
Hello Mr. Richardson, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again!
Compassionate and caring, thorough, complete, that’s you all! Great advice and prep for hospital. Repeat result for me. God bless you, Dr Roe et al. I am finally healing after complications from Virus. Thank you for beginning the process. So grateful for you guys; thanks for your non compromising approach to medicine and to the patient. How appreciative we are you’re in the community. Bill & Pattie Walker and family, (all 36 of us)
Business response:
Hello Ms. Walker, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location and that Dr. Roe and his team were able to take such good care of you. We are so thankful ourselves to be part of the Westlake community. Thank you for the kind words! We hope you continue to feel better and better. Thanks again!
Frequently asked questions about VIK Complete Care
How is VIK Complete Care rated?
VIK Complete Care has a 5 star rating with 1,104 reviews.
When is VIK Complete Care open?
VIK Complete Care is open now. It is open 24/7.