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VIK Complete Care
- Healthcare
- Austin, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
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Easy, breezy! Surprised had not only CXR but CT on the spot and ten received IV Antibiotics same day. Very professional and attentive staff.
Business response:
Thank you for your positive feedback, Sadhana! We're glad to hear that you had a great experience with us. Our team works hard to provide prompt and professional care. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (512) 387-3800.
Efficient, thorough, responsive to my needs
Business response:
Thank you for your kind words, Karen! We're glad to hear that our services met your expectations and that we were able to address your needs efficiently. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us at (512) 387-3800.
Dr. Jonsson, Sue, Mia, Brittany and Semaj were all incredible. The visit was extremely thorough and the staff was caring. Great experience!
Business response:
Thank you for your kind words, Kyle! We're delighted to hear that you had a great experience with our team. We strive to provide thorough and caring service to all our patients. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (512) 387-3800.
Got me in to see med staff and Dr right away, tests came back fast, and got a follow up phone call from a Dr the next day. Terrific care, thank you!
Business response:
Thank you for your positive feedback, Sheryl! We're glad to hear that you received prompt and efficient care from our medical staff and doctors. It's great to know that your tests came back quickly and that you received a follow-up call from a doctor the next day. We appreciate your kind words and thank you for trusting us with your care.
The staff were amazing and treated me quickly and with unmatched care! I felt like the most important person in the building! Dr McAllister, Brooke, and the other staff were so accommodating and quick to respond to my needs!
Business response:
Thank you, Christopher, for your kind words and positive review! We are thrilled to hear that our staff provided you with exceptional care and made you feel important during your visit. Dr. McAllister, Brooke, and the rest of our team are dedicated to delivering prompt and accommodating service. If you have any further needs or questions, please don't hesitate to reach out to us at (512) 387-3800.
Always fast and efficient. Great staff and Drs. My entire family, from grandparents to kids have used Vik’s and they are awesome. A great resource to have in our community.
Business response:
Thank you for your kind words, Diana! We're thrilled to hear that you and your family have had a positive experience with VIK Complete Care Westlake. We strive to provide fast and efficient service with a great staff and doctors. We appreciate your support and are grateful to be a valuable resource in our community.
Great experience. From the front desk staff to the clinical team, I was treated quickly and with kindness and respect. Thank you to Vik Complete Care Westlake!
Business response:
Thank you for your kind words, Jennifer! We're thrilled to hear that you had a great experience with our team at VIK Complete Care Westlake. Providing quick and respectful service is always our priority. If you have any further questions or need assistance, please don't hesitate to reach out to us at (512) 387-3800.
Excellent patient care, the whole staff went above and beyond to make sure I was taken care of.
Business response:
Thank you for your kind words, David! We're thrilled to hear that you had an excellent experience with us. Our dedicated staff always strives to go above and beyond for our patients. If you ever need our services again, please don't hesitate to reach out to us at (512) 387-3800.
I was out of town on a business trip and became ill. A friend recommended this place. From the moment you walk in, you’re greeted with a smile and a smooth process. I experienced no wait at all. The Dr was very pleasant and did not rush and listen to my concerns. His clinical team did their initial assessment. Doctor explained his findings and called in my medications. What impressed me the most, the next day he personally followed up with me. I found that to be unique and very appreciative. Great staff and all around servic... read more
Business response:
Thank you for your kind words, David! We're glad to hear that you had a positive experience at our facility. Our team strives to provide excellent service and personalized care to all of our patients. We appreciate your feedback and look forward to serving you in the future.
Frequently asked questions about VIK Complete Care
How is VIK Complete Care rated?
VIK Complete Care has a 5 star rating with 1,077 reviews.
When is VIK Complete Care open?
VIK Complete Care is open now. It is open 24/7.