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VIK Complete Care
- Healthcare
- Austin, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
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Everybody was great from front desk to Dr's assistant taking notes and Doctor attending the call .We had thorough review of symptoms , test done and diagnosis of what could have happened..
Business response:
Hello, We are thrilled to hear about your positive experience with our team at VIK Complete Care. Thank you for taking the time to share your feedback. If you have any further questions or concerns, please don't hesitate to reach out to us. Wea re open and ready to help 24/7. Thanks again.
Super clean, calm, and professional clinic with the most kind and helpful staff.
Business response:
Hello Ms. Ingraham, Thank you for the kind words and 5 star rating. We appreciate you choosing Complete Care above any other healthcare facility and we make it our goal to offer the BEST ER experience anywhere! WE sure hope you start feeling better soon. Please take care and thank you again.
Ruse was very personable and very knowledgeable. Best IV stick EVER and I am a nurse so I say that with great conviction!
Business response:
We are thrilled to hear about your positive experience with us, Ms. Fugler! Thank you for your kind words and we look forward to serving you again in the future if the need ever arises.We appreciate the 5 stars as well. Thanks again and please, get well soon.
Everyone was great, thoughtful and efficient. Not to mention kind.
Business response:
We appreciate your kind words, Ms. Davis. Thank you for choosing VIK Complete Care. We value your opinion.
Friendly, fast and very nice experience! I even got a follow up call the next day to make sure I was doing ok.
Business response:
Thank you for your kind words, Ms. Alldredge! We're thrilled to hear that you had a friendly and fast experience with us. Our team always strives to provide excellent service. We're glad you appreciated the follow-up call as well. If you ever need any further assistance we will be here ready and waiting to help. Thank you again and please take care.
Everything was done very quickly, efficiently, and thoroughly! Also, everyone did a great job of explaining things to me.
Business response:
Thank you, Eric, for your kind words and positive review. We are thrilled to hear that our team provided you with quick, efficient, and thorough service. Our goal is to always ensure clear communication and understanding with our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (512) 387-3800.
Easy, breezy! Surprised had not only CXR but CT on the spot and ten received IV Antibiotics same day. Very professional and attentive staff.
Business response:
Thank you for your positive feedback, Sadhana! We're glad to hear that you had a great experience with us. Our team works hard to provide prompt and professional care. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (512) 387-3800.
Efficient, thorough, responsive to my needs
Business response:
Thank you for your kind words, Karen! We're glad to hear that our services met your expectations and that we were able to address your needs efficiently. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us at (512) 387-3800.
Dr. Jonsson, Sue, Mia, Brittany and Semaj were all incredible. The visit was extremely thorough and the staff was caring. Great experience!
Business response:
Thank you for your kind words, Kyle! We're delighted to hear that you had a great experience with our team. We strive to provide thorough and caring service to all our patients. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (512) 387-3800.
Frequently asked questions about VIK Complete Care
How is VIK Complete Care rated?
VIK Complete Care has a 5 star rating with 1,104 reviews.
When is VIK Complete Care open?
VIK Complete Care is open now. It is open 24/7.