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VIK Complete Care
- Healthcare
- Austin, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
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Minimal waiting time, the doctor was very helpful and friendly. Got an X-ray and a referral to see the specialist the next day. Fantastic!
Business response:
Hello Ms. Diazgonsen, We're excited to hear about your minimal waiting time and the helpful doctor. Thank you for sharing your experience with VIK Complete Care! We hope you heal quickly! Please take care and be safe out there.
Absolutely incredible. I have stage 4 metastatic cancer, was visiting from out of state, became ill, and this facility did not hesitate to use every diagnostic tool and treatment. They are brilliant. They have state of the art care. And, no long lines and crowds as in a hospital ER. I am most grateful for all the did for me.
Business response:
Hello Ms. Rountree, We are honored to have been able to provide you with exceptional care during your visit. Thank you so very much for choosoing our Westlake facility. We love our patients and only want the absolute very best for them. Thank you for sharing your experience with us. Please take care and safe travels.
I was taken in immediately. They were quick to make me comfortable. I was in a clean private area. Tests came back quickly and I was treated appropriately. Staff were kind and respectful. I highly recommend this ER for treatment of lower level trama and ailments.
Business response:
Hello Ms. Conner, We are honored to have provided you with quick and appropriate care. We appreciate you choosing our Westlake facility when you needed emergent healthcare. We are always open 24/7 each and every day of the year. Thank you for recommending VIK Complete Care to others. Please feel better soon and thank you again.
Great experience, even though my son was sick. Everyone working at Vik Complete Care acted like they were happy to be there, wanted to help and had sympathy for the patient. They diagnose my son quickly and set up a treatment plan. No wait. No drama. Just great service. It reminded me of how doctors offices use to be. Old school medical care. Great job.
Business response:
Hello Mr. Bragg, Thank you for your review. We're thrilled to hear about your great ER experience at VIK Complete Care. We appreciate your kind words and are glad we could provide old school medical care for your son. We have the best staff who truly love their patients. We are open around the clock each and every day of the year, even on holidays. Hope your son starts feeling much better very soon. Please take care and thank you again.
efficient, kind and thorough. very good overall experience.
Business response:
Hello, Thank you for your wonderful feedback. We are glad to hear about your efficient, kind, and thorough ER experience with VIK Complete Care. We appreciate the 5 star rating as well. Please feel much better very soon. Thanks again.
Vil complete care has been my go to for a long time. It is convenient and professional. I have always had a great experience there.
Business response:
Your positive experience with VIK Complete Care is greatly appreciated. Thank you for sharing your experience.
Just fine as always
Business response:
Hello Mr. Lane, Thank you for your review. We're overjoyed to hear that you found our service fine as always and we really appreciate you being a loyal Complete Care customer. We hope you feel much better very soon. Please take care and thanks again.
Always have a good experience when visiting, even if circumstances aren't so fun like a broken toe or lacerated finger. Dr Elmay and rest of healthcare personnel were efficient and kind.
Business response:
Thank you for your review, Claire! We're glad to hear that you had a good experience with us, even during tough circumstances. We strive to provide efficient and kind care to all of our patients. If you ever need us again, don't hesitate to give us a call at (512) 387-3800.
Excellent!!! Professionalism and attitude instills confidence in diagnosis and treatment!
Business response:
Your positive feedback is greatly appreciated! Thank you for trusting us with your care.
Frequently asked questions about VIK Complete Care
How is VIK Complete Care rated?
VIK Complete Care has a 5 star rating with 1,140 reviews.
When is VIK Complete Care open?
VIK Complete Care is open now. It is open 24/7.