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Wag Hotels - Santa Monica
- Pet Boarding
- Santa Monica, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Delight your four-legged friend with a one-of-a-kind adventure at our West LA pet hotel, open 24/7/365 for your convenience. At Wag Hotels we believe each pet deserves truly personalized care. Whether you’re looking for a place that your puppy can romp around and make new friends, or a serene environment for invigorating cat naps, you’ll find it at our state-of-the-art pet hotel in West LA, conveniently located near the 405 and 10 freeways.
Location details
1653 19th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The only good thing about leaving my puppy is knowing he is going to be with people (and dogs) who love him! My puppy is handful and the people at Wag Hotels are incredibly helpful, nice and make you feel totally confident in leaving you dog for the day or even longer.
Business response:
Thank you so much Tessa for leaving us a review! The team really appreciates knowing that they are making an positive impact in the lives of the puppies we care for. We love all our clients' furry family members, especially the handfuls! Sincerely, -Justin Way, General Manager
My dog has been coming to Wag for over 3 years and I'm reasonably confident he prefers them over me at this point. And why wouldn't he? Warm, friendly, playful staff who greet him with love each morning when I drop him off. A pack of little doggies to romp about with and do doggie things with from dawn til dusk. An unlimited supply of treats at the front desk. All of these things combine to make Wag Hotels way more exciting than staying at home with me. As for why I love Wag for my little guy: they have flexible pick-up an... read more
Business response:
Hello Elsa, The biggest compliment we can get is when a dog gets excited in our parking lot or lobby when they arrive for a play day or overnight visit at Wag Hotels. The happiness of your pet is the best review we can get! Thanks for taking the time to share your experience. Sincerely, Justin Way, General Manager
We love wag! I've been taking my golden retriever to Wag for over a year for daycare and to board when I go out of town. She has the best time and I know she is safe and in good hands when I drop her off. The staff is friendly, helpful, and always welcoming. The facilities are great - new and clean, the play area is massive, and the individual rooms for boarding are spacious. They have a ton of options to spoil your pup and always have fun activities going on. Highly recommend.
Business response:
Hello Anna, Thank you so much for sharing your experience, we appreciate it! Your pup is definitely the life of the party whenever she is a guest here at Wag. Looking forward to seeing you both soon! Have a great day! Best, Tiffany, WLA Assistant Manager
I have been taking my dogs to Wag, for all day play weekly and for boarding on an occasional basis, as long as they have been in this location. I have found the staff to be friendly, professional and knowledgeable. And they seem to genuinely care for my pups. When they spotted my dogs on local TV during the recent Getty fire, they reached out and said if we needed to board them for a few days (rather than stay in a shelter), they would be happy to welcome them for up to 7 days at no charge. A wonderful gesture by them an... read more
Business response:
Hello Anne! Thank you so much for the kind words, we really appreciate it! It's always a pleasure to have your fur babies as guests they're both so well behaved and such sweet souls. Looking forward to seeing you both soon! Have a lovely day! Best, Tiffany, WLA Assistant Manager
The West LA Wag Hotel has all the fun stuff for you and your pooch, including themed camps, spa treatments and luxe suites. But the reason we bring our pup here, and have continued to do so for over two years, is the loving attention she gets from the amazing staff. There is a mutual smoochfest when I walk in to the check-in desk each morning. And at pickup time, they are pretty good at letting me know how her day has been. Best part is I have confidence she is cared for and kept busy while I am at work or out having my ... read more
Business response:
Thank you, Danielle, for your amazing review! Bailey is our little angel!! She has her own personality and once she gets to know you.....she is so loving and adorable. I love seeing her every morning and having her play with her friends. Thank you again for your loyalty and have a wonderful day. Ken, GM
I've been taking my 12 pound chihuahua/min pin to Wag Hotels since May 2019 when I switched from another place. The staff is very nice. professional and sweet to my dog. My dog is excited when we arrive and she has stayed overnight for boarding on many occasions and used the daycare. I like that there is a camera in the daycare play area so you can check-in on your dog. It's also helpful you can pickup at anytime of the day/night. Thank you!
Business response:
Hello Alissa! Thank you so much for your kind words. We love your pup as if she was one of our own, she's such a sweetheart and a pleasant guest to have. Looking forward to seeing you both soon! Have a great day! Best, Tiffany, WLA Assistant Manager
This place is great. They take great care of Otis and he always comes back exhausted. He gets so excited to go back! They have been very accommodating with my schedule, which sometimes has odd hours and requires early drop off and late pick up.
Business response:
Hello Nate! Thank you for sharing your experience. We love Otis and it has been amazing watching him through his journey growing into the pup he is today. Looking forward to seeing you both soon! Have a great day! Best, Tiffany, WLA Assistant Manager
I have been bringing my dog Cash here for months now and I love it! He is dog aggressive so we do the one on one day stay for him. Cash is instantly greeted as we walk in, and he LOVES this extra attention. He gets play time with the workers rather than with the dogs and he LOVES everyone there! I highly recommend this dog hotel for any boarding needs!!!
Business response:
Hi Ashley! Thank you so much for sharing your experience. It is always a pleasure to have Cash as a guest, he is full of personality there is never a dull moment with him. Looking forward to seeing you both soon! Have a great day! Best, Tiffany, WLA Assistant Manager
The folks at Wag Hotel in West LA are truly wonderfully caring individuals who really go out of their way to make a pet's stay comfortable. They recently took my pup, Sasha, to the vet to get updated vaccinations: this is a service that they offer with no additional charge. There's actually a 20% discount provided at the Brentwood VCA for Wag customers. Wag has great service provided by very caring people.
Frequently asked questions about Wag Hotels - Santa Monica
How is Wag Hotels - Santa Monica rated?
Wag Hotels - Santa Monica has a 4.9 star rating with 455 reviews.
When is Wag Hotels - Santa Monica open?
Wag Hotels - Santa Monica is closed now. It will open at 9:00 a.m.