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Wag Hotels - Santa Monica
- Pet Boarding
- Santa Monica, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Delight your four-legged friend with a one-of-a-kind adventure at our West LA pet hotel, open 24/7/365 for your convenience. At Wag Hotels we believe each pet deserves truly personalized care. Whether you’re looking for a place that your puppy can romp around and make new friends, or a serene environment for invigorating cat naps, you’ll find it at our state-of-the-art pet hotel in West LA, conveniently located near the 405 and 10 freeways.
Location details
1653 19th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've used wag a couple of times for daycare and boarding. The folks are super friendly, our pup has come back extra clean when we've had her bathed, and most importantly she comes back happy. We've had issues with her being unhappy at other daycare facilities so this was our #1 priority.
Business response:
Dear Luke, Thank you for giving us the opportunity to show you how Wag Hotels provides the best animal care in the industry. I appreciate you taking the time to share your experience. It means a lot to all of us. Sincerely, Justin Way, General Manager
I absolutely love sending my fur-baby, Zeyla, to Wag's west LA location. I couldn't ask for better people to look after her while I'm away. Everyone is so nice, and welcoming when she she arrives. It feels like her home away from home. I can't stress enough how much peace of mind I have when she is there because I can see her on camera, either in her room, or in play time. I often catch staff members giving her love when I check in. I can't forget to mention Tye, she is the best, and always gives Zeyla so much love. The enti... read more
Business response:
Hello Jennifer, Zeyla is absolutely one of the staff favorites! They have come up with many silly nicknames like Zey Bae, Zeyby, and Zeyzzles. Thanks for taking the time to post about your experience. We truly appreciate it. Sincerely, Justin Way, General Manager
I really like this daycare for my malitpoo. The staff is extremely friendly and welcoming. My baby has been attending for several months now and is still shy/nervous at drop-off. I love how the staff always holds him and makes him feel loved. I feel very comfortable leaving him here ( I am an overprotective dog momma). When I check the cameras throughout the day, there are always staff in the play room cleaning and engaging with the dogs. Additionally, I've used other daycare facilities and when my baby would come home, he w... read more
Business response:
Thank you Yuri! We take pride in providing the utmost care to our guests which also includes making sure our hotel is always clean and fresh. It's nice to know that we can provide you peace of mind whenever your baby is in our care and it's an honor to provide care for such a sweet pup! Looking forward to seeing you both soon. Best, Tiffany, Assistant Manager
My pup loves Wag. He's a little griff, 12lbs and getting older now. Staff is kind and they take extra care with him; making sure he gets time out for rest, mixed with his play during day care and boarding stays. Thanks to all the good peeps at Wag. I recommend!
Business response:
Hi Kimberly, We really appreciate your kind words means a lot to us here at Wag Hotels. It's always a pleasure to have your pup as a guest whenever he is at the hotel, we're so glad to be an assistance to you. Looking forward to seeing you both soon. Best, Tiffany, Assistant Manager
I love taking my dog Bubbles! I put her in dog daycare about once a week and come here to board her. Whenever I walk in, the staff recognizes and know her by name. She seems super excited to go in and pulls towards the humans there. I can tell the handlers really care about her. She has a small benign bump on her leg and the staff there noticed right away and offered to take a note about size to help me monitor for any changes. They also have little events sometimes during the day for to spice things up. Last week Bubs got ... read more
Business response:
Hello Miss B! I'm very proud of our staff's attention to detail when it comes to all and any medical concerns with your pet. I'm glad the bump is benign! We appreciate that you shared your experience with the yelp community. I means a lot to us. Best Regards, Justin Way, General Manager
This place is JUST like a preschool! They send you home with a picture on your first day and a report card every time. Everyone who works here loves dogs and knows every one by name and all the cute little things about them. For Christmas they sent me home with an ornament of her paw print!!
Business response:
Hi Liz! I'm so happy that you made time to leave us a review. Thank you! The team here really does care and tries to make every guests' stay personalized and special. I hope you hand a wonderful holiday season and that we see you again soon. Sincerely, Justin Way, General Manager
Wag Hotels are amazing and have literally changed our lives!!! We have a very active, French Bulldog puppy with seperation anxiety that we felt horribly leaving every day and it didn't work for me to bring her with me to work anymore. So, a friend recommended Wag and the three of us couldn't be happier!! Not only is she having a blast and comes home worn out every night, the staff is nothing short of earth angels!!! They take such wonderful care of all the dogs and truly know them each individually. They knew our pups n... read more
Business response:
Hi Sarah! Thank you for taking the time to share your experience by leaving us a review. Our two free days of daycare is the perfect way to introduce puppies to a new social environment. I'm glad you and your friend are happy! Sincerely, -Justin Way, General Manager
My wife and I really love this place. They take such good care of our little pup Cannoli. She goes 2-3 times a week and always looks forward to day care. They have great facilities and options for overnight boarding too. Highly recommended!
A great experience! They took in two dogs very last minute when the neighborhood was being evacuated due to fires. They took great care of the dogs who were in good spirits when we came for pickup. Thank you so much!! We will be back!
Frequently asked questions about Wag Hotels - Santa Monica
How is Wag Hotels - Santa Monica rated?
Wag Hotels - Santa Monica has a 4.9 star rating with 440 reviews.
When is Wag Hotels - Santa Monica open?
Wag Hotels - Santa Monica is open now. It will close at 6:00 p.m.