Wag Hotels - Santa Monica

4.5

Pet Boarding
Santa Monica, CA

About this business

Consumer Services Pet Boarding

Location details

1653 19th St, Santa Monica, CA, 90404, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.5590 reviews

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KK V.

5 years ago

Archie, our chihuahua mix, LOVES going to all day play! He gets so excited when we get to the door I'm sometimes a little offended! It's so easy to book playtime and services online, the cameras where I can watch baby play are always working, and the staff are always so sweet and nice. We're always very comfortable leaving him for some day play!

Business response:

Hi KK, We appreciate you leaving the review! Thanks for pointing out how convenient booking online is. The cameras are great too since you can keep in touch with how Archie is doing during the day. The staff loves what they do and pass that love on to your pup. Sincerely, - Justin

Monica B.

5 years ago

Our cavapoo loves Wags Hotel! Socializing at Wags is such a relief during these times. Nala loves seeing her Wag fur friends and human friends. She always runs to the door when she realizes where we are. Highly recommend!

Business response:

Thanks Monica! The highest compliment we can receive is an excited puppers pulling at the leash to get through the door and into play! It lets us know we are doing our job right and give you peace of mind that your dog is treated right. We appreciate the kind words. - Justin

Lynette N.

5 years ago

Love this hotel!! Everyone that works here is so sweet and you feel the ANIMAL LUV They paid extra good attention to my dog who is a big boy, but is also very sensitive, has a little anxiety and is terrified of fireworks. They made sure to make all the adjustments to make him and me feel better When I picked him up they gave me all the details of his stay, I will for sure bring him back. Thanks Wags!!

Business response:

Hi Lynette! Thanks for taking the time to leave us the review! You absolutely nailed it when you say you can feel the staff's love for animals. I'm so happy we were able to spoil your big boy and keep him safe over the 4th of July. See you again soon. - Justin

Gail B.

5 years ago

I have been very pleased with my pet services from Wag Hotels. I have boarded my dogs there twice and have regularly taken them for all day play and they love it! They are wonderful with my dogs and are very workable when emergency situations arise. Buster and Bailey would give Wag Hotels 4 paws up!!

S P.

5 years ago

Wag has been so sweet to my puppy! I was nervous bc she is so young but she fit right in! It feels good to know your dog is being taken care of while I can't be with her! Thank you Wag!

Jin C.

5 years ago

We use here for both daycare and stay. They have a webcam in different angles (with great connection) so you can check if the pup is doing ok at anytime. Everyone is very nice, attentive, understanding, and caring. My pup is super energetic and enthusiastic so sometimes he needs a timeout to calm the excitement. Wag hotel-west los angeles people always call me and let me know when they give him time out, give me options, and also let me know when they bring him back to the play yard. So far, they always gave me a callback w... read more

Emily A.

6 years ago

We take our little guy to WAG for all day play when he cant stay at the house. The front desk team is very sweet and upbeat, and always very nice to him when he arrives. He is very shy and doesn't love being away from home so he is always very hesitant to go inside. I watch him on the cameras throughout the day and even though he doesnt love day care, its comforting knowing that he is safe and in a clean environment with very nice people looking after him!

Peter J.

6 years ago

We brought our anxious little dog to wag for all day play and couldn't be happier. The staff are so friendly and the facility is clean, organized, and the webcam is a great perk. Our dog is coming out of his shell more each visit. You can't find a better place for doggie day care.

Jessica A.

6 years ago

My puppy Fry and I love thIs place! Always trust them with my dog and love that they have cameras in the play day center, so I can check on him anytime! Also the staff has always been friendly to me!