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1653 19th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been leaving my dog with a man in his home for the last 9-10 years since he was a puppy but have recently discovered this amazing placed WAG HOTELS! My dog loved it! The people are so kind and thoughtful and patient. I went on a 2 week trip anad had absolutely no qualms about leaving my dog there for the entire time. He was happy and had no problem just walking off with the sweet attendant as soon as we arrived. They were great about making sure the dogs all had the bordatella and the other shots before they came ... read more
Business response:
Hi Dana, I'm grateful you took the time to leave us a review. Thanks for highlighting our thoughtful and caring staff. They really treat each dog as if it were their own pet. Come again soon! - Justin, General Manager
Gallina's site site inspection at the Wag Hotel & Spa. Emaculate Accommodations. This Malibu suite includes: a full size bed, nightly story books, smart TV, music & toys. Large play area, in house kitchen & laundry facilities, training room. General Manager Justin is is a great tour guide. Gallina approves!
Business response:
Hi Mark! Thanks for leaving the review. I enjoyed our tour too! - Justin
The Wag hotel was great! They took great care of my doggie!! We got to watch our puppy, talk to him and send treats. My pup is a rescue and is very nervous with strangers. They did a great job on making him comfortable. He had the extra care and this was great for him!! Thank you Wag hotel for a wonderful experience for our little guy!!
I have been to several dog daycares on the Westside over the last ~4 years and Wag Hotels is my favorite! My dog loves it here too-- he's always extremely excited from the moment we pull up, and goes absolutely insane once we enter the lobby. He doesn't act this way at every daycare we've been to, and has even backed up and put his weight down to tell us when he doesn't like a place. But he doesn't do that here! There are a million things to love about this place, but #1 is flexibility with hours. Pre-covid this was extremel... read more
Business response:
Hello Anne, Sharing your experience and feedback is greatly appreciated! We want all our furry guests to be excited to come to Wag Hotels! We offer cage free boarding a couple times a year during the holidays in a program known as Wag Slumber! We can tell you more about it the next time you come by. Thanks Again! - Justin
I found this place almost a year ago near where I work. Their policies made it the most convenient for my schedule; plus, it was easy drop off and pick up. They were on top of making sure all dogs had their shots. I could watch my dog on the camera. They knew her by name and figured out her personality right away and just made her feel so special. You could tell Mishka loved it there. If I ever had a request or special consideration for my dog, they took care of it right away. Justin the manager responded quickly and ... read more
I've brought my dogs for both daycare and boarding to Wag Hotels. I love that I'm able to check in on the WagCam when my dogs are at daycare throughout the day (I'm that crazy dog mom lol). It's reassuring to know there is always someone there with the dogs- looking after and playing with them. My dogs always leave happy and content after their stay. Their prices are great and they are always offering deals. The staff is always super friendly and quick to respond when I'm booking a reservation. I highly recommend bringing ... read more
Business response:
Hello Alin! Thanks for sharing your experience and pointing out how convenient we are. The WagCam is a great way to check in on your furry family member while at work. I'm told it can be very distracting when trying to get work done! Thanks, - Justin
We love Wag hotel! I use their all day play option for my dog Toad. I get to watch him while I work on the doggy cam. He loves going there, and is so excited when we arrive in the morning. And by the end of the day he's pooped from playing. Highly recommend!
WAG West LA is the absolute best! I've been bringing my dog Koda here for years, and trust them implicitly. Every time I drop Koda off, he runs to the door and can't wait to go in. I feel so at ease knowing he's happy while I'm at work. Huge thank you to Tiffany, Antoinette, and all the staff there! You truly go above and beyond, and I appreciate your kindness and care of Koda, so much.
Business response:
Dear Jessica, It was so nice of you to take time to leave us a review. Thank you very much. My favorite thing Koda does is when he parks himself right between my legs when we are in All Day Play. It is super cute. Keep coming back! Sincerely, - Justin
You cannot ask for a more loving, attentive and talented staff! From their dog behaviorists Tiffany Becky and Bella to their onsite trainer, Juan this company cares about delivering the highest level of care for our puppies - why? Because everyone knows that our dogs are our children and you don't need to travel all the way to Japan to be with others that will treat your dog as such because you have it all right here in West Los Angeles at the Wags Hotel. Please keep in mind that our dog needs more socialization (she's not t... read more
Business response:
Hi Tania, I really appreciate you taking the time to leave us such a nice review! The staff loves the shout out. Getting to know each dog individually allows us to take care of their needs. Giving you peace of mind that comes from trusting Wag Hotels is what we are all about. Sincerely, - Justin
Wag Hotels - Santa Monica has a 4.5 star rating with 590 reviews.
Wag Hotels - Santa Monica is closed now. It will open on Monday at 9:00 a.m.