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Wag Hotels - Santa Monica

4.4

About this business

Location details

1653 19th St, Santa Monica, CA, 90404, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4563 reviews
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Andy C.'s profile image
Andy C. 
rating
4 years ago

Absolute best place to board your dog! The 24/7 pickup time is extremely convenient, this location has tons of parking, and the staff is always extremely friendly. The favorite place for my pup and I! 

Business response:

Hi Andy, I think its really great that you highlighted Wag Hotels' super convenient 24 hour pick up and drop off time. Thanks for taking the time to leave us a review. It helps us out a lot. Regards, - Justin Way General Manager 

Tom S.'s profile image
Tom S. 
rating
4 years ago

Wag Hotels has been a godsend. They offer many services, from puppy daycare, boarding, and grooming, to name a few. Wag Hotels allows me, as a busy professional, to experience the joy of pet ownership without compromising the safety, developmental, and emotional well-being of my pet. I, as many new puppy parents, had trepidation about leaving my new fur baby with strangers. Wag Hotels personnel were able to quickly extinguish any anxieties I had regarding my new puppy's care. I'd like to especially thank Juan and Angela f... read more

Business response:

Hi Tom! I appreciate that you took the time to leave us a review. It's very rewarding so see puppies grow up in real time. Charlie is loved by everyone! Regards, - Justin Way General Manager 

Z R.'s profile image
Z R. 
rating
4 years ago

I absolutely LOVE Wag Hotels. I decided one Sunday night to go to a movie and I could not find any daycare open past 7 or 8pm! I came across WAG Hotels and their daycare ends at midnight. Plus the first two visits are free and I could book last minute. Everyone was so friendly and my pup was taken great care of. Thank you WAGS you will always be at the top of my list! 

Liz K.'s profile image
Liz K. 
rating
4 years ago

Justin Way, the manager at Wags Hotel, truly cares about the integrity of his business and takes the time to answer any and all questions patiently ans excitedly. He is personable, makes me feel comfortable with the environment you are leaving your dog in and keeps you updated on the interactions and new friends your dog is meeting with pictures and memories. 

Business response:

Hi Liz, You flatter me too much. The health and safety of the animals in our care my top priority. I bring my own dog daily for daycare. Thanks for taking the time to leave a review. It helps us out. Regards, - Justin Way General Manager 

Harold M.'s profile image
Harold M. 
rating
4 years ago

I did not give the right amount of stars on my last post. I want everyone to know Carson Southbay is the best place to take your pet. Regardless, the service required for your pet. They have you covered from bathing, boarding, and daycare. I maybe leaving something out so give them a call if your pet needs a friend. 

Business response:

Hi Harold, Our Carson location is very nice! Their outdoor play areas are a doggy's dream. Thanks for taking the time to leave a review for Wag Hotels. Sincerely, - Justin Way General Manager 

Madison C.'s profile image
Madison C. 
rating
4 years ago

My pup and I love Wag! We do the all-day play package, making it convenient for me to drop him off before work and pick him up around 7pm. The employees are very respectful and clearly care about my pup. Britney and Justin have been especially great, always remembering my pups name and are extremely personable. I love that they have the wagcam so I can check up on my pup throughout the day and watch him play with all of the other dogs! I also love the holiday festivities they provide for the pups (see picture of the fall pum... read more

Business response:

Hi Madison, What a cute pic of Huck getting his puppacino!!! Thank you for taking the time to leave us the nice review. Th entire staff appreciates it. Huck has been a ton of fun in daycare. It was very heartwarming to see him grow out of the small dog play group and become confident with the large dogs. We miss him! - Justin Way, GM 

Shani P.'s profile image
Shani P. 
rating
4 years ago

I love Wag. They always take really good care of my dog especially for grooming. The customer service is amazing and the facilities are always spotless. 

Business response:

Hi Shani! Thanks for calling out our grooming salon services! We appreciate you taking the time to leave the review. Sincerely, -Justin, General Manager 

Dana K.'s profile image
Dana K. 
rating
4 years ago

I have been leaving my dog with a man in his home for the last 9-10 years since he was a puppy but have recently discovered this amazing placed WAG HOTELS! My dog loved it! The people are so kind and thoughtful and patient. I went on a 2 week trip anad had absolutely no qualms about leaving my dog there for the entire time. He was happy and had no problem just walking off with the sweet attendant as soon as we arrived. They were great about making sure the dogs all had the bordatella and the other shots before they came ... read more

Business response:

Hi Dana, I'm grateful you took the time to leave us a review. Thanks for highlighting our thoughtful and caring staff. They really treat each dog as if it were their own pet. Come again soon! - Justin, General Manager 

Mark A.'s profile image
Mark A. 
rating
4 years ago

Gallina's site site inspection at the Wag Hotel & Spa. Emaculate Accommodations. This Malibu suite includes: a full size bed, nightly story books, smart TV, music & toys. Large play area, in house kitchen & laundry facilities, training room. General Manager Justin is is a great tour guide. Gallina approves! 

Business response:

Hi Mark! Thanks for leaving the review. I enjoyed our tour too! - Justin 

Frequently asked questions about Wag Hotels - Santa Monica

How is Wag Hotels - Santa Monica rated?

Wag Hotels - Santa Monica has a 4.4 star rating with 563 reviews. 

When is Wag Hotels - Santa Monica open?

Wag Hotels - Santa Monica is open now. It will close at 6:00 p.m.