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Wag Hotels - Santa Monica
- Pet Boarding
- Santa Monica, CA
About this business
Wag Hotels is the Ultimate Stay & Play Resort Delight your four-legged friend with a one-of-a-kind adventure at our West LA pet hotel, open 24/7/365 for your convenience. At Wag Hotels we believe each pet deserves truly personalized care. Whether you’re looking for a place that your puppy can romp around and make new friends, or a serene environment for invigorating cat naps, you’ll find it at our state-of-the-art pet hotel in West LA, conveniently located near the 405 and 10 freeways.
Location details
1653 19th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been to several dog daycares on the Westside over the last ~4 years and Wag Hotels is my favorite! My dog loves it here too-- he's always extremely excited from the moment we pull up, and goes absolutely insane once we enter the lobby. He doesn't act this way at every daycare we've been to, and has even backed up and put his weight down to tell us when he doesn't like a place. But he doesn't do that here! There are a million things to love about this place, but #1 is flexibility with hours. Pre-covid this was extremel... read more
Business response:
Hello Anne, Sharing your experience and feedback is greatly appreciated! We want all our furry guests to be excited to come to Wag Hotels! We offer cage free boarding a couple times a year during the holidays in a program known as Wag Slumber! We can tell you more about it the next time you come by. Thanks Again! - Justin
I found this place almost a year ago near where I work. Their policies made it the most convenient for my schedule; plus, it was easy drop off and pick up. They were on top of making sure all dogs had their shots. I could watch my dog on the camera. They knew her by name and figured out her personality right away and just made her feel so special. You could tell Mishka loved it there. If I ever had a request or special consideration for my dog, they took care of it right away. Justin the manager responded quickly and ... read more
I've brought my dogs for both daycare and boarding to Wag Hotels. I love that I'm able to check in on the WagCam when my dogs are at daycare throughout the day (I'm that crazy dog mom lol). It's reassuring to know there is always someone there with the dogs- looking after and playing with them. My dogs always leave happy and content after their stay. Their prices are great and they are always offering deals. The staff is always super friendly and quick to respond when I'm booking a reservation. I highly recommend bringing ... read more
Business response:
Hello Alin! Thanks for sharing your experience and pointing out how convenient we are. The WagCam is a great way to check in on your furry family member while at work. I'm told it can be very distracting when trying to get work done! Thanks, - Justin
We love Wag hotel! I use their all day play option for my dog Toad. I get to watch him while I work on the doggy cam. He loves going there, and is so excited when we arrive in the morning. And by the end of the day he's pooped from playing. Highly recommend!
WAG West LA is the absolute best! I've been bringing my dog Koda here for years, and trust them implicitly. Every time I drop Koda off, he runs to the door and can't wait to go in. I feel so at ease knowing he's happy while I'm at work. Huge thank you to Tiffany, Antoinette, and all the staff there! You truly go above and beyond, and I appreciate your kindness and care of Koda, so much.
Business response:
Dear Jessica, It was so nice of you to take time to leave us a review. Thank you very much. My favorite thing Koda does is when he parks himself right between my legs when we are in All Day Play. It is super cute. Keep coming back! Sincerely, - Justin
You cannot ask for a more loving, attentive and talented staff! From their dog behaviorists Tiffany Becky and Bella to their onsite trainer, Juan this company cares about delivering the highest level of care for our puppies - why? Because everyone knows that our dogs are our children and you don't need to travel all the way to Japan to be with others that will treat your dog as such because you have it all right here in West Los Angeles at the Wags Hotel. Please keep in mind that our dog needs more socialization (she's not t... read more
Business response:
Hi Tania, I really appreciate you taking the time to leave us such a nice review! The staff loves the shout out. Getting to know each dog individually allows us to take care of their needs. Giving you peace of mind that comes from trusting Wag Hotels is what we are all about. Sincerely, - Justin
Archie, our chihuahua mix, LOVES going to all day play! He gets so excited when we get to the door I'm sometimes a little offended! It's so easy to book playtime and services online, the cameras where I can watch baby play are always working, and the staff are always so sweet and nice. We're always very comfortable leaving him for some day play!
Business response:
Hi KK, We appreciate you leaving the review! Thanks for pointing out how convenient booking online is. The cameras are great too since you can keep in touch with how Archie is doing during the day. The staff loves what they do and pass that love on to your pup. Sincerely, - Justin
Our cavapoo loves Wags Hotel! Socializing at Wags is such a relief during these times. Nala loves seeing her Wag fur friends and human friends. She always runs to the door when she realizes where we are. Highly recommend!
Business response:
Thanks Monica! The highest compliment we can receive is an excited puppers pulling at the leash to get through the door and into play! It lets us know we are doing our job right and give you peace of mind that your dog is treated right. We appreciate the kind words. - Justin
Love this hotel!! Everyone that works here is so sweet and you feel the ANIMAL LUV They paid extra good attention to my dog who is a big boy, but is also very sensitive, has a little anxiety and is terrified of fireworks. They made sure to make all the adjustments to make him and me feel better When I picked him up they gave me all the details of his stay, I will for sure bring him back. Thanks Wags!!
Business response:
Hi Lynette! Thanks for taking the time to leave us the review! You absolutely nailed it when you say you can feel the staff's love for animals. I'm so happy we were able to spoil your big boy and keep him safe over the 4th of July. See you again soon. - Justin
Frequently asked questions about Wag Hotels - Santa Monica
How is Wag Hotels - Santa Monica rated?
Wag Hotels - Santa Monica has a 4.9 star rating with 455 reviews.
When is Wag Hotels - Santa Monica open?
Wag Hotels - Santa Monica is open now. It will close at 6:00 p.m.