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Wag Hotels - Santa Monica

4.5

About this business

Location details

1653 19th St, Santa Monica, CA, 90404, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5590 reviews
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Yuri L.'s profile image
Yuri L. 
rating
6 years ago

I really like this daycare for my malitpoo. The staff is extremely friendly and welcoming. My baby has been attending for several months now and is still shy/nervous at drop-off. I love how the staff always holds him and makes him feel loved. I feel very comfortable leaving him here ( I am an overprotective dog momma). When I check the cameras throughout the day, there are always staff in the play room cleaning and engaging with the dogs. Additionally, I've used other daycare facilities and when my baby would come home, he w... read more

Business response:

Thank you Yuri! We take pride in providing the utmost care to our guests which also includes making sure our hotel is always clean and fresh. It's nice to know that we can provide you peace of mind whenever your baby is in our care and it's an honor to provide care for such a sweet pup! Looking forward to seeing you both soon. Best, Tiffany, Assistant Manager 

Kimberly V.'s profile image
Kimberly V. 
rating
6 years ago

My pup loves Wag. He's a little griff, 12lbs and getting older now. Staff is kind and they take extra care with him; making sure he gets time out for rest, mixed with his play during day care and boarding stays. Thanks to all the good peeps at Wag. I recommend! 

Business response:

Hi Kimberly, We really appreciate your kind words means a lot to us here at Wag Hotels. It's always a pleasure to have your pup as a guest whenever he is at the hotel, we're so glad to be an assistance to you. Looking forward to seeing you both soon. Best, Tiffany, Assistant Manager 

Miss B.'s profile image
Miss B. 
rating
6 years ago

I love taking my dog Bubbles! I put her in dog daycare about once a week and come here to board her. Whenever I walk in, the staff recognizes and know her by name. She seems super excited to go in and pulls towards the humans there. I can tell the handlers really care about her. She has a small benign bump on her leg and the staff there noticed right away and offered to take a note about size to help me monitor for any changes. They also have little events sometimes during the day for to spice things up. Last week Bubs got ... read more

Business response:

Hello Miss B! I'm very proud of our staff's attention to detail when it comes to all and any medical concerns with your pet. I'm glad the bump is benign! We appreciate that you shared your experience with the yelp community. I means a lot to us. Best Regards, Justin Way, General Manager 

Liz E.'s profile image
Liz E. 
rating
6 years ago

This place is JUST like a preschool! They send you home with a picture on your first day and a report card every time. Everyone who works here loves dogs and knows every one by name and all the cute little things about them. For Christmas they sent me home with an ornament of her paw print!! 

Business response:

Hi Liz! I'm so happy that you made time to leave us a review. Thank you! The team here really does care and tries to make every guests' stay personalized and special. I hope you hand a wonderful holiday season and that we see you again soon. Sincerely, Justin Way, General Manager 

Sarah R.'s profile image
Sarah R. 
rating
6 years ago

Wag Hotels are amazing and have literally changed our lives!!! We have a very active, French Bulldog puppy with seperation anxiety that we felt horribly leaving every day and it didn't work for me to bring her with me to work anymore. So, a friend recommended Wag and the three of us couldn't be happier!! Not only is she having a blast and comes home worn out every night, the staff is nothing short of earth angels!!! They take such wonderful care of all the dogs and truly know them each individually. They knew our pups n... read more

Business response:

Hi Sarah! Thank you for taking the time to share your experience by leaving us a review. Our two free days of daycare is the perfect way to introduce puppies to a new social environment. I'm glad you and your friend are happy! Sincerely, -Justin Way, General Manager 

Tx Z.'s profile image
Tx Z. 
rating
6 years ago

My wife and I really love this place. They take such good care of our little pup Cannoli. She goes 2-3 times a week and always looks forward to day care. They have great facilities and options for overnight boarding too. Highly recommended! 

Barbie R.'s profile image
Barbie R. 
rating
6 years ago

A great experience! They took in two dogs very last minute when the neighborhood was being evacuated due to fires. They took great care of the dogs who were in good spirits when we came for pickup. Thank you so much!! We will be back! 

Alexandre K.'s profile image
Alexandre K. 
rating
6 years ago

Omg my dog and I love this place sooo much!! The staff first off is very caring and attentive. I can be pretty picky with where I take my pup because some places just put your dog in a room and go talk all day which is not the best way to spend your money. This place is clean, and they have state of the art cameras and facilities and care. Also they offer grooming! I'd say it really is an all-in-one place. They offer the most packages I've ever seen for any grooming and full service facility. Did I mention the staff is grea... read more

Business response:

Hi Alexandre! I'm so thankful that you shared your experience at Wag Hotels by leaving us a review. You are right about our All Day Play program hours being from 7am to 7pm. Daycare package holders have the All Day Play late pick up fee waived! As a company we are very proud that all Wag Hotels locations are open for drop off and pick up 24 hours a day. It allows us to serve pet lovers who have non traditional work hours. I hope we see you and your fur baby again soon. Sincerely, Justin Way, General Manager 

Michael M.'s profile image
Michael M. 
rating
6 years ago

Such a great doggy daycare. The staff is incredibly dedicated and trustworthy. They care so much for each pup and always go the extra mile to help and make sure the pups are good. We bring two of our adopted rescues (Jefferson and Pinot) all the time. This place has helped them grow and heal from their past traumas. 

Frequently asked questions about Wag Hotels - Santa Monica

How is Wag Hotels - Santa Monica rated?

Wag Hotels - Santa Monica has a 4.5 star rating with 590 reviews. 

When is Wag Hotels - Santa Monica open?

Wag Hotels - Santa Monica is closed now. It will open on Monday at 9:00 a.m.